AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1326 results found
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when you are trying to send me a passcode it automatically backs me out of the prompted screen while I get the code from my text message. I
so I am attempting to sign in forgot my password. was sent a code by text message. however as soon as I go to the text to retrieve the code it automatically backs me out of the prompted screen back to the privacy controls selection screen. then I cannot enter the code you send me and the only option is to try to send another code with the same result.. needs a fix from you guys
637th rankedHi there, we are sorry to hear that! We'd like to assist you with this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I'm not getting some of my email. I can't email myself. there's so.ething wrong with your program
not getting my email. can't email myself
637th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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fed up seeing just mirror news stories
more variety in news stories
166th ranked -
PLEASE ELIMINATE THE "NEXT IN MORE FOR YOU" POP UP at the bottom of stories your reading. It blocks the bottom of the story
at the bottom of a story there is a pop up that says "next and more for you". it begins to block The story You're Reading and is very annoying. I don't need to know what's next. I'll look for it myself. also there is serious problems with pages jittering as you're trying to scroll up. that is to say that the pages shake and have difficulty actually moving up while you're attempting to scroll up. it's been there for quite a while. please repair these two items.
637th ranked -
637th ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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My
Several of my forwarded emails did not go through. They are still "sending" hours later. I can not stop them or open them to remove. I need the information contained in the forwarded email.
637th rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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340th ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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need help recovering password it keeps saying I have an account but cannot reset password
after updates I am not able to sign on on my laptop it keeps telling me that my password is incorrect and to try later and I keep trying everyday with no results. impossible to get help from AOL
340th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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manage accounts
Don't take down accounts that used to be on this device. I used them now and then as back ups to get access other accounts. now I can't get into either; I ha have to create two brand new accounts
637th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Add setting for disabling Top Stories. I do not want to see it but I need notifications for email!
There should be a setting to disable Top stories. I use this as a mail app and do not wish to see the news with it
71st ranked -
Why can't I see when my AOL+ expires.......suddenly I'm getting news first, instead of mail first. IMPOSSIBLE to find this info on phones
I'm paying you for AOL+ because I want MAIL first...and I'm not getting mail first....and I can't see or find if my subscription has expired or not............this is poor service.
150th ranked -
m
AOL news stories on home page not loading, crashes back to start
50th ranked -
chatroom chat room
Add an AOL Chatroom
637th ranked -
What's with all the guardian articles in the UK, appalling news outlet.
More variation, with an alternative outlook.
101st ranked -
Stop using Telegraph as a news source!
No longer use The Telegraph as a news source because I find its coverage increasingly partisan and ideologically driven. I prefer news outlets that focus more on balanced reporting and evidence-based journalism. I often feel that The Telegraph's propagandists framing of issues influences the narrative in ways that do not match expectations of objective news reporting.I am conscious of the risks of online radicalisation and am concerned that their narratives are often divisive. Telegraph features too heavily in your news outlets
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221st ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Allow use third-party email clients like Outlook or Gmail to be able to add AOL.
Be able to use third-party email clients.
65th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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When I swipe right to delete emails I don't want, they are not staying deleted. They reappear as new unread emails. Please fix this.
When I swipe right to delete emails I don't want (mainly new unread ones), the next time I check my emails, the ones I previously deleted are showing again as new unread emails.
Please fix this, it's very annoying.101st ranked -
340th ranked
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I can sign into my AOL account on Chrome but it will not allow me to open my mail. I'm on an Android phone
I can sign into my AOL acct. on Chrome but it will not allow me to open my mail. So now, the AOL app doesn't work on Android AND I can't access my AOL acct anywhere on my phone!!! This is critical!
122nd rankedHi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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