AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
639 results found
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I want old email back. PLEASE MY OLD.E-MAIL
please just give me my ***@verizon.net back,I am an old man,not much time left. thank u
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Continuously says Network Unavailable regardles of Wifi or 5g...??
Network issue popup needs fixing
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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need to update my credit card for payment
need to update my credit card
Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Fix the "enter email address to deactivate AOL account" because something went wrong.
I want to delete some of my AOL accounts especially my username because the username was made in mistake. However when I enter the email address, something went wrong. I'm really not a flatfoot. It's supposed to say Irate_Policewoman@aol.com.
Please follow the steps listed in the following help article in order to delete your account: https://help.aol.com/articles/close-your-account. If you encounter any other issues, please reach out to aolmailquestions@aol.com.
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App not working
My aol app stopped working yesterday on Mt Samsung S23. My phone software is up to date. I have uninstalled and reinstalled the app but it just briefly opens then closes straight away.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Contact lists in Android version
Contact lists are missing in the Android version (mobile app). Android version 7.22.3.171949 (on Samsung Galaxy S21 Ultra). Contact lists from the desktop version do not transfer across to the mobile version and there is no option on the "Contacts" menu to add Lists. THIS IS AN IMPORTANT FEATURE that's just missing. Please fix.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi there. We're sorry to hear you're experiencing this issue! We'd like to look into this, please message us on Twitter at @AOLSupportHelp, on Facebook at AOL Customer Care or at help.aol.com.
Thank you,
AOL Mail team
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FIX the email cashe which doesn't work now!
since you updated again, my email cashe doesn't work. I have to turn my phone off and on to clear it. please fix it
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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often I only get email for the past 5 to8 hours and the jump to the day before. if i search for something sent during that time, I can find
I am often missing emails listed for review. it will skip from 5 hrs ago to 1 day ago. if I look on my computer there may be 10 or 20 emails listed during that time. if I search for a specific email during that time I can find it. but I can't rely on seeing all my emails from my phone..
.Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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I cannot get my aol email from Outlook anymore, why not?
I used to get my aol.com email via Outlook about 6 months ago. it just stopped and I can't get it reset even with service desk help.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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PLEASE reinstate qwerty keyboard with comma on righthand corner, capitalization at starts of sentences,spelling correction suggestions
Fix the keyboard
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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tell me how to change the name of the sender when I write an email. The sender name is not mine.
When I write an email, the sender name comes up as someone else. In order to use the correct sender name, I have to delete the one that comes up automatically and replace it with my own.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Cursor glitch on AOL
1) Whenever I start composing a brand new message on the AOL Mail app for iOS, or on AOL Mail Safari-mobile-version (on iPhone), then once my typing reaches the middle of the third line then the system will bounce the cursor to the first line.
2) On the AOL safari version for MAC-PC I am experiencing another cursor glitch as well. If I am composing a new message, or replying to an existing one, and I paste one or more paragraphs from somewhere else then the system won't let me edit it! Since every time I will try typing anywhere…Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Fix email!!
Every time I try to respond to emails or to write an email, my cursor jumps to the bottom of the email quite often. I can't attach photos, documents or videos. but the most frustrating part is that I can't write a simple 5 line email in less than a 1/2 hour due to the jumping of the cursor. This is very ******* my business and personal emails and I may have to stop using AOL even though I've been with AOL since 1997.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Using this new format is aggravating. When I am typing an email, my Android Keyboard disappears and my cursor goes to the bottom.
Go Back To Old Format!;
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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