AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
693 results found
-
Hi there, I’m sorry to hear that!
We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you! -
I cannot find my contact list with this new format.
contact list is not visible.
Hello there! The new version of the AOL app gives instant access to the great features you love about AOL Mail.
To access your Contact List and Groups go to your desktop mail by going to mail.aol.com :
1. Tap on Contacts on the left menu.
Hope this helps!
-
fix following problem. cannot add attachments to email via my phone (Samsung Galaxy Note)
I compose an email. I click "Paper clip" to att attachments and get a list. the pic I want is on list but cannot click on it. stylus has no effect.
Sorry to hear about your issue, please try reinstalling the app and let us know if the issue persists.
-
Downloaded app. Where did my email contacts go? Thanks.
Where are my email contacts?
In order to access your contacts, please tap on Compose and then tap the “Address Book” icon.
-
Fix AOL
What the **** have you done to AOL on my phone? Every time I try to search for something all I get are a list of related searches!!! Fix the **** thing. I’m having to use Google to do any searches!!!
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
les mails n'arrivent pas ou plus tard. Je pense que toutes mes adresses sont détournées ou piratées. Comment synchroniser les adresses mails
Lutter contre le piratage
Please visit http://assistance.aol.fr/form/contact/ to contact AOL France.
-
I want to list my AOL emails in alphabetical order on my android order
I need to clean my aol emails that are on my android phone. I want to list them in alphabetical order. How?
Thank you for reaching out.
Please note that the AOL App does not allow the alphabetical arranging of your emails at the moment. You can try to use a web browser to arrange the message alphabetically by accessing mail.aol.com
Thank you. -
Add a button in phone app for "mark as unread" that I can click while a message is open instead of "moving" it from Old Mail.
In the Android phone app, there's no 'right click' option. I want a button visible in the phone email inbox to mark the message "unread".
Learn how to filter emails in the AOL app:
1. Tap the Mail icon
2. On the top of the screen tap the Drop-down icon
3. Select how you want your mail filtered:
- See All
- Read
- Unread
- Flagged
- Unflagged
- Attachments
-
Thanks for reaching out. To change the new source, go to Settings > Edition.
-
have a UK news feed
I am English and live in England
Thanks for reaching out. You can change the news source by going to Settings > Edition.
-
I don't want to use aim.com.. only AOL.com, why is it defaulting to aim.. I don't want it.
I didn't sign up for aim.com email.. aol.com is all I want.
You can switch between your @aol and @aim address be clicking on the down arrow on the right side of the “From” field.
-
Feedback item NOT CLOSED!!!
Status update - SEE BOTTOM!! (NOT CLOSED!!!)
An idea you supported has been closed. Thank you for your feedback.
Give feedback on other ideas to help us decide what to build next.
31st
ranked
Responded
allow Android's clipboard content to be pasted into an an aol email using the WRITE function. Gmail allows it...so should aol.
(No Status) → Responded
The option to paste content from the clipboard into the compose mail in the AOL App, is available.After you copy the content, open an email compose window in the AOL App, and long press inside the email body area,…
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details of what is happening when you try to paste. Do you have the option to paste? Please send me an email at aolmailquestions@aol.com along with all these details. Thanks!
-
allow Android's clipboard content to be pasted into an an aol email using the WRITE function. Gmail allows it...so should aol.
allow clipboard content to be pasted into aol email on Android.
The option to paste content from the clipboard into the compose mail in the AOL App, is available.
After you copy the content, open an email compose window in the AOL App, and long press inside the email body area, until the ‘Paste’ pop-up option appears.
If you do not see the Paste pop-up in the email body, uninstall and reinstall the AOL App and try again.
-
The app isn't working it wont come off the search bar
The app isn't working it wont come off the search bar
We have released a Beta version of the AOL app that should fix your issue. To access it go to the Play store, search for the AOL-News,Mail & Video app and under “Become a beta tester” title click on Join now.
-
Allow zooming on text emails
I get text only emails sometimes as shipping notifications, and your app displays then so small as to be unreadable. There's no way to zoom in to read tiny text. You need a way to zoom in on text only emails. Zooming works fine on HTML emails, but it didn't work on the automated text only emails I sometimes get as shipping notifications. They break your viewer.
If the email contains basic text, you will need to pinch your fingers on the text inside of the email, in order to zoom. You might not be able to pinch to zoom on an empty white space in the email body.
-
Allow zooming on emails
I get text only emails sometimes as shipping notifications, and your app displays then so small as to be unreadable. There's no way to zoom in to read tiny text. You need a way to zoom in on emails.
To adjust the zoom level, pinch two or more fingers together or spread them apart.
-
******* HACKERS
***@aol.com
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
fix problem with downloading email attachments in AOL mail. Since early February, cannot download attachments.
can forward AOL email to Gmail account and attachments will open
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
-
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data
-
I am having problems logging into account ************** on my laptop which I need to do for personal reasons can you help me
easier to log into account on laptop don't want to create a new account again micran96122@aol.com
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
- Don't see your idea?