make the videos work properly!!!!
I can watch BBC iPlayer and YouTube videos perfectly on my phone/laptop....AOL news videos are a disaster....takes ages to start then buffers endlessly....why? I don't even bother to try to watch them now.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.