I have been waiting in the "chat" room regarding having to update security info. Time is running out when this service is available on the w
The service you want us to continue required difficult steps for computer challenged, phone usage and tablet users. Trying to use the help phone numbers resulted in unacceptable wait times (over 20 minutes). We live in a very rural area with no decent cell phone ability. We have aol gold. We have paid for this supposed service but have not seen any benefit regarding this last demand from you to upgrade for security reasons. ******* was hacked this year and when he started this upgrade, his favorites list disappeared - on a Verizon phone..We know aol is owned by Verizon. Are you trying to send us elsewhere? We refuse to use social media.
Sarah Lewis
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