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Old format so much better.

Old format was much easier to use. Was it really necessary to change?

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  • Andrew Olcese commented  ·   ·  Report

    How can I make my inbox the default to open without seeing the news first. I dont want to see the news.

  • Has commented  ·   ·  Report

    Old format was user friendly and convenient in organising messages. New format is busy looking and not as simple/straightforward e.g. no option to discard draft emails. It auto saves each draft which just jams draft folder unnecessarily. But the big loss for me is not being able to bring up flagged messages, unread messages or flagging messages. Searching through starred emails is now time consuming as is searching using key words/contacts. Also long email addresses from senders dont show fully. PLEASE PLEASE REVERT TO OLD FORMAT.

  • Anonymous commented  ·   ·  Report

    how much more detail do you want. I can decide what's spam and what I want.

  • Avraham commented  ·   ·  Report

    I have important stuff that I need and saved and it's not there anymore

  • Anonymous commented  ·   ·  Report

    I've been receiving emails saying that I haven't paid my bill for this month and I have...Joseph Pearson...1958 Clifton ave...Memphis tn...38127
      

    Thank you for your payment

     

    You're good to go! Your one-time payment of $270.36 is scheduled to process on 05/04/2021. Here's some additional information on your upcoming one-time payment:

     

    Account Number:

     

    Ending in ********4519

    Card Type:

     

    VISA

    Card Number:

     

    Ending in ********4590

  • Chris Kitson commented  ·   ·  Report

    Use all the old settings in the new format. If it isn't broken don't fix it.

  • Anonymous commented  ·   ·  Report

    It now takes more clicks to get mail to sub folders and tap and swipe right to delete usually gets you back to New mail...it's a pain.
    Reverting to the previous format would be great.
    I expect a fortune was spent on modelling the new format. What a total waist of money!

  • tina commented  ·   ·  Report

    I can't find my folders

  • Anonymous commented  ·   ·  Report

    Legal emails needed that were deleted out of saved folder. Please don't delete saved emails.

  • Edie commented  ·   ·  Report

    after I write a new email to send & then search for the address of the recipient, many email addresses pop up that are not in my contact list and not anyone that I recognize at all. I suppose my email address pops up in everyone else's address search too. WHAT A GREAT FEATURE FOR HACKERS & SCAMMERS. Thanks a lot AOL, NOT!
    Please, Go back to the old format because this didn't happen with it.

  • Mike commented  ·   ·  Report

    Catagory is all of the choices you allow. And do other peoples feedback that were written way before mine appear after mine? Trying to hide some feedback you don't like? Heck even negotiating this feedback page is not intuitive. after choosing category you have hit 'back to continue but not everywhere? After inputting email address you at least give us a 'next'. After name a 'done' is clear but having to strike 'back' to move on is after category is anti-intuatative . Consistency is important!! I'd also like to see some positive feedback if anyone left any. What do they like?

  • Scott commented  ·   ·  Report

    Id like to have the ability to rotate my screen, because now it doesn't work with this new format.

  • Mike commented  ·   ·  Report

    The spacing is too generous for a cell phone display showing so few emails on it. The interface is not intuitive at all. Extra keystrokes are upsetting. My idea is to hire a professional GUI designer because there are too many issues to just single them out one at a time. I have been designing UIs for 30 years and this one is really poor. I don't want to switch but you give me little choice. I can't support a company that, obvious to anyone, fails to improve when issuing a new product. Please change it back or design a new one, PROFESSIONALLY.

    Respectfully.

  • JoAnn McDonald commented  ·   ·  Report

    Just like everyone else feels. Go back to the old Format it make these one much easier to read current and sent emails etc. Make easier to save etc. THIDS NEW WAY IS HORRIBLE.

  • Anonymous commented  ·   ·  Report

    es muss eine Möglichkeit geben sich abmelden zu können

  • Mike commented  ·   ·  Report

    To go to drafts or to keep as new, etc takes an extra key stroke once you figure out that that's what you have to do. visually all the colors are not helpful. I have been using aol mail since it first came out and now I have to change because your new interface upsets me every time I use it. you don't need advice from your users, anyone trained in human factors of user interfaces would instantly see the flaws and design something much better. really, spend some money and get a professional GUI designer as I was before I retired. Thanks for listening to all of same complaints and please take action.

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