The majority of my files disappeared. Where are they and how do I get them back? I am very upset!!
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When emails go missing in AOL Mail, it’s often due to a few simple things; either the message is in the wrong folder or your third-party mail client’s settings.
The first thing place to check if you’re missing mail is to check your other folders. If you find missing messages in these folders it’s likely they were either mistakenly marked as Spam or filtered. Should this happen, check your filters and spam settings to make sure they’re what you expect them to be.
Also, please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
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Rachel
commented
i did not do anything but open and read. it left screen and i never found it again.