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How can we improve the AOL App?

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I liked it better 2 weeks ago.. why do you feel the need to "fix" things that aren't broken? I want my old email back!

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Mark Ulatowski shared this idea  ·   ·  Report…  ·  Admin →
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  • Helga Panthel commented  ·   ·  Report

    I haven't been able to access my AOL mail since 26Jan2022

  • jim commented  ·   ·  Report

    AOL has become too left wing and too political. You spend a lot of space on political spin which no intelligent user believes in.

  • Anonymous commented  ·   ·  Report

    I was perfectly happy getting my email WITHOUT the AOL app. Now I have to use the app and I HATE it. Thinking of going with another provider.

  • jean commented  ·   ·  Report

    I agree it's even annoying using this update

  • Keith Gibson commented  ·   ·  Report

    useless it bastards always looking for something to do.

  • Anonymous commented  ·   ·  Report

    agreed. the updated app is horrible. it is a struggle to locate me email which is the only reason I keep paying for AOL. give me the old AOL version back.

  • Jim commented  ·   ·  Report

    I want my old version back I cannot stand this one. I guess I will be moving on to Gmail

  • Anonymous commented  ·   ·  Report

    I made the mistake of updating the app on one device. I hate it and I will not be updating on any other device. Please let us revert to the old version.

  • Anonymous commented  ·   ·  Report

    WHY do I need an AOL app to check my email? It's just another annoyance.

  • Ted (Long time in customer) commented  ·   ·  Report

    I've been using AOL since the beginning. You became a HUGE SUCCESSFUL COMPANY because of your GREAT email app.
    Your app has always been better and easier to use than the competition.
    There should have been a big sign up on the wall of the IT Dept - "IF IT AIN'T BROKE DON'T FIX IT."
    Now your app looks much like Gmail or Yahoo.
    if I wanted to use Gmail or Yahoo, I WOULDN'T HAVE BEEN USING AOL, WOULD I?
    I installed the older version of AOL, but your darned auto update reinstalled this sorry version.
    I'm still trying to find out how to turn off auto update. You don't make it easy.

  • Anonymous commented  ·   ·  Report

    the new AOL is very confusing and I do not like the new format please go back to the old one

  • C Conley commented  ·   ·  Report

    You should have followed "If it ain't broke don't fix it." Too many ads, too much spam, confusing action 'Sometimes I touch wrong spot on the phone and message disappears but is not in trash or old mail.' I'd like an "Undo" button. Swiping doesn't usually work.

  • J Baylor commented  ·   ·  Report

    I too do not like this new email format at all. NOT all of my FOLDERS transfered over. I need those folders back!!!!!

  • Anonymous commented  ·   ·  Report

    I opened the AOL app to find over 400 old emails, scrolled through a few of them and they were previously deleted by myself. I therefore decided to delete all of them, unfortunately they included every email in my saved folders, which included a few important purchase receipts etc. So not a happy bunny 🙄.

  • Anonymous commented  ·   ·  Report

    all the emails that previously went to spam now show up in my inbox. Not cool sucks! don't separate new emails from old emails.

  • Anonymous commented  ·   ·  Report

    I want my old email back because I have important mail saved over there. something should be done about this don't make no sense at all I went to find my saved mail and it wasn't there. now I need some help in finding it, at least if you got to change things at least let people's know. I guess I'm gonna have to report this due to some of the people are not aware of this.

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