go back to your old format something very wrong with the new .
HELP!
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Anonymous commented
I cannot get my spam.need to see all spam.
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Anonymous commented
You lost an important contact list. I haven't figured out how to get it back. Your people were no help. They wanted to sell me a protection plan. Ha. you couldn't even restore what you'd list.
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Kelly Conway commented
the name Kelly3u and kellykm etc has been ised by an aol account to make purchases on my Gmail account. livingessance2022@gmail.com is the email account they are scamming..put them to a stop or investigate this further.
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Charlotte Orth commented
Links in emails are very slow to open or won't open at all. Please fix this.
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Anonymous commented
reply function has serious problems
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Charlie commented
Please fix my accounts I pay for service , Both my sites shut off for 2 weeks ,cant use it , NEED service senior ,81 years old Get with the Goddamed program please !!!!
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JANET KING commented
Absolutely impossible. I've had a kind techy neighbor at my home for 3 visits -- hours-- trying to deal with the bizarre issues of email in recent weeks on my Android. Last time we discussed my abanding AOL because it seems AOL has betrayed me after all these years!
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Anonymous commented
Insane!!! am about to drop my AOL email after 35+ years 🤯😖
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Bea commented
the emails jump around all the time, and it's difficult to send that way. Please fix this system
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Anonymous commented
On a mobile device, it is almost impossible to respond to an email. The curser jumps around, so when I stop typing the screen goes back to the bottom of a message string. It is impossible and frustrating to work with. I have had this acct since inception but if you can't fix this, I need a new provider.
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Anonymous commented
Awful. Cannot respond to phone emails as cursor jumps to bottom of messages. Tech can't fix.
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Anonymous commented
Please, please, PLEASE return to the former app style. The way it is currently is unusable for all of us.
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Anonymous commented
go back to old email
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Anonymous commented
Please go back to old format. It is now incredibly hard to write an email....cursor and page move constantly when typing a message!
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Anonymous commented
agree with others that mobile app has problems. cursor jumps to bottom. Very difficult to use.
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Deanne Mills commented
this new updated format is THE WORST!! An absolute nightmare!! The cursor jumps to the bottom of the screen when responding and you have to scroll all the way up to try to continue typing. IT'S HORRIBLE!!! There are lines down the left side of the page too.... FIX THIS!!
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Anonymous commented
This app is a mess, and continues to have alot of problems. App manager's do not now what to do, problems continue!!!
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Anonymous commented
cursor jumps around when typing a reply nearly impossible to type a full reply, is this issue being addressed?- will be forced to leave AOL if not
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Anonymous commented
absolute nightmare writing a long email at the moment, as many others have said the screen just scrolls to the bottom. when I've managed to write the long email it then doesn't want to send, I have to turn the power off and on before it will send. it's been a terrible software update, please change urgently.
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Anonymous commented
I agree. Typing an email is torture now. The screen scrolls down constantly as I type. I'm a long term customer considering going elsewhere. Also, I don't appreciate all the ads that now appear in between new mail. I thought my payment was supposed to eliminate the need for them. Don't get greedy and fix the glitches!!!