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I believe a new upgrade is causing emails to reappear once they have either been moved to a folder or deleted. They come up again as unread

upgrade glitch!

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Chris shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

Hi there. This issue should be fixed in the new update to the app. If you're still experiencing any issues, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


Thank you, 

AOL team


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  • Denys Adida commented  ·   ·  Report

    Unnecessary to schedule sending. I can put it in draft. The new AI is interfering with my choices. Bad decision to change.

  • Anonymous commented  ·   ·  Report

    emails not moving to old/saved mailbox

  • Anonymous commented  ·   ·  Report

    AOL you need to fix the mess you made of my emails.

  • Anonymous commented  ·   ·  Report

    After mail is read and swiped away it keeps reappearing as new again.

  • NS commented  ·   ·  Report

    This started happening with your latest new improvements.

  • Anonymous commented  ·   ·  Report

    This did not happen until the latest update was installed.

  • Holly commented  ·   ·  Report

    Fix the problem with your app for Android.

  • Miriam Lawson commented  ·   ·  Report

    Messages keep coming back as new mail after deleting them or putting them in folders.

  • Anonymous commented  ·   ·  Report

    For the past 4 days, any new/read emails that I have moved to my Saved folder is not viewable in the list of emails in the Saved folder. I can only find those "saved" emails if I happen to know from what address they came and can do a Search for them.

  • Diane commented  ·   ·  Report

    I was on phone with aol rep for over a half hour and we tried all options to fix app but nothing work. she told me to send feedback.

  • Anonymous commented  ·   ·  Report

    Stop read or deleted emails being shown repeatedly as unread.

AOL App For Android: Mail

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