AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
382 results found
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fix it! today I can't open any links.
Today I can't open the links when I click on the buttons
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Sort out theapp crashing on Android. its a pain having to reinstall it and configure it again, not to say being without mail for a period
Crashes on Android
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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reply text keeps dropping to end of the email you are responding to thus making it hard to keep track of responce
keep response text together. this glitch just appeared
The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, we would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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aol mail doesn't mark an email as unread ( that is revert to bold ) when I click "mark as unread"
clearly stated above
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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fix problem with downloading email attachments in AOL mail. Since early February, cannot download attachments.
can forward AOL email to Gmail account and attachments will open
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February.
In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey.
We appreciate your cooperation!
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I HATE THIS NEW APP.
No matter what I do, I can't get my notifications to appear on my email. I don't want your news feed. Since you haven't brought the MAIL ONLY APP bac, I guess I may as well switch my accounts to yahoo or gmail.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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seems there ist a Bug in the current Version of the App. the Option to Download Email Attachments failed. Download Datei ist shown but fail
Attachments Download failed, Dialog Datei is downloading is shown but nothing is happend. We have good Internet, Handy ist restartet, latest App Version.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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how on earth do I add a new contact now its impossible
get back to old email format
Hi there. Once you're in the Inbox on your app, tap on ''People'' tab from the header, tap on ''View all'' then on the ''+'' sign to add a new contact. Just make sure you tap on the checkmark for it to be saved.
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data
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Being able to download attachments would be a start. Currently worse than useless. Fix the Android issue ASAP.
Back to basics, sending and receiving attachments is as basic as it gets?
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data
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getting alerts for emails that aren't in my inbox.
you send alerts saying I have new emails, when I check there isn't any
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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why is all my new mail going into the trash folder
why is all my incoming mail going in to the trash folder
Hi there. This can happen if you have a filter set on your email settings. Please log in at mail.aol.com through a laptop/PC, click Settings>More Settings>Filters. If you see a filter there, please delete it. Additionally, please review this article to make sure your account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account If you need help, please contact us at help.aol.com.
Thank you,
AOL team
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fix why emails from the draft folder don't always send and don't save the changes made to the draft email before it is sent.
I will type an email and save it to draft. I will exit the AOL app to look something up and then come back to the draft email I saved. I will update the draft email and then press send and the send will not occur. It will say sending email and that will go away but I never get the message email sent. I will go back into the draft email and it will not have saved the updates that I made before sending. I have started to copy my entire message before hitting send because I never know…
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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