AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
406 results found
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at help.aol.com
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how the he'll do I verify a dead mans account, that U were told of his January 2010 passing, guess the lot U outsource 2 just don't understa
I am secondary on LATE Fathers account, as U were told MORE THAN ONCE, yeah his emails & favourites should be kept & no I'm no longer at the address on file, left with no fixed abode over 2 years ago, so had 2 use the free version, HOWEVER it was I that paid the aol from January of 2010 til I could no longer afford it, loom it up he passed Jan 10th 2010 3 p. m. PST
I am truly sorry for your loss. We have a specialized department that can help you with the transfer of ownership/ cancellation of the account. Please call: 1-800-307-7969
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Hi,
We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
Thank you!
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cannot sign on. you state sending a verification code but I have to go to another screen to retrieve it. when I go back to sign on with ve
only need ONE sign on screen. stop sending verification code when signing on. it is NOT WORKING & FRUSTRATING
Hi,
Learn how to disable two-step verification: https://help.aol.com/articles/2-step-verification-stronger-than-your-password-alone.
If you need further assistance please contact our AOL Customer Support team at 1-800-300-5017.
Thank you!
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mail help page down still, so how do I get my contacts in words and not numbers?
how to change contacts to words not numbers when sending email
We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
Thank you!
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recently started getting a sound notification for every email in the AOL app even though I have notifications turned off. do not want sound!
why can't I get rid of sound notifications
Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send an email at phonemail.assist@aol.com including the phone model, android OS version and the AOL App version you are using. Thanks!
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataYou could also switch to the Unified Inbox view by following the steps in this article: help.aol.com/articles/how-do-i-switch-to-th.., and make sure that all the other email apps that are you using are set up as IMAP.
If the issues persist feel free to contact our support team at aolmailquestions@aol.com.
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I click delete and as I am deleting the message on the same line in the red box window, to the very right is printed UNDELETE....???? HELP
can't locate edit menu doesn't work. Fix it
We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
Thank you!
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find a way to stop the duplicate emails. I keep getting two notifications for the same email! so I'll get one email but a notification for 2
since the last update, I've been getting two notifications for one email. so 1 email shows up as 2, 2 shows up as 4, etc.
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Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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how to change mail settings on the mobile app needs to be easy to access
my mail goes straight to trash once I've read it instead of going to old mail.
By marking messages as Spam or Not Spam you are customizing your personal Spam filter to learn what is spam and what is not.
Emails will be tagged as a spam depending on the behavior it was sent or on the spam controls of the recipient. If there are links, images or phrases that AOL Mail service deemed as a spam based on the complaints of other members, it will automatically go to spam folder. If the mail was sent as a mass mail, it will automatically go to the spam folder as well.
Also, please make sure this email address is added to your Contacts list.
If the issue persists, please contact one of our Email Support specialists, at aolmailquestions@aol.com
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Hi,
Please try a quick uninstall and reinstall of the app. If the issue persists after doing so, please contact our AOL Customer Support team at 1-800-300-5017.
Thank you!
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Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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Hi,
Sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
Thank you!
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Dass die Mails nicht einfach verschwinden... Wiedermal sind zig Mails weg. Bitte etwas mehr an der Archivierung unternehmen
Archivierung der Mails
Wieder einmal musste ich mit Schrecken feststellen, dass sehr viele Mails nicht auffindbar sind.
Für mich ist diese App nicht mehr zuverlässig.
Hi,
Sorry to hear about your experience. Please contact aoldefragen@aol.com for further assistance.
Thank you!
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Why do you have the right to block legitimate emails and then ***** up my email. I pay you every month and don't want you interfering.
Stop interfering illegitimately
By marking messages as Spam or Not Spam you are customizing your personal Spam filter to learn what is spam and what is not.
Emails will be tagged as a spam depending on the behavior it was sent or on the spam controls of the recipient. If there are links, images or phrases that AOL Mail service deemed as a spam based on the complaints of other members, it will automatically go to spam folder. If the mail was sent as a mass mail, it will automatically go to the spam folder as well.
Also, please make sure this email address is added to your Contacts list.
If the issue persists, please contact one of our Email Support specialists, at aolmailquestions@aol.com
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Why to I have to request a new password everytime I attempt to read my AOL email??
Basic plan lacks protection for email
In most cases this problem is caused by the use of a VPN (virtual private network). A VPN will hide your real location, and for security reasons AOL will ask you to verify your login.
If you are still having trouble after that, please reach out to our support team at 1-800-827-6364.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Thanks for reaching out. We do not handle billing relates inquires in this forum. Please contact our support team at 1-800-827-6364.
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