AOL App For Android
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
-
Hi there. You should see the rest of your email folders when you tap on the Inbox folder from the bottom of the app. Older folders might be located under ''Saved'' drop down in your folders list. If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
-
reintroduce the compose screen
Put Compose command on menu
Hi there. The compose window is located at the top of your Inbox, as a pen icon. If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
Allow me to access a large group list in my contacts and send a message on my phone.
unable to send mail in contact list using phone
Hi there. You should be able to do this, type the name of the list in the Compose page, tap on Enter and that certain list should load at the end of the suggested contacts. If you need additional assistance, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
-
I have issues where emails don't show up when I first open the app, only to show up after I've scrolled down
on my mobile devices there is a problem where emails don't show up when I first open the app. I've also had emails disappear after reading them, even when I save them as new. The only way to find them is to do a search.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
-
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
fix the app so that ALL my messages appear, not just the few from the past hour. When I open AOL on the website, I get eveything.
fix so I can read ALL messages
Hi, sounds like you are using the Old mail/New mail view. To change this, you'll have to switch to Unified View. Here's how:
2. Click Options | Mail Settings.
3. Click the General tab, if not already there.
4. Next to "Inbox Style," select Use Unified Inbox style or Use New/Old style.
5. Click Save Settings.
-
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
AOL only open in firefox and cant join all my gmail account with AOL
why my AOL only open in Firefox?
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
allow me to select the folders I see. It's too many steps to get to just "sent" or a different folder.
mail folders
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
Hi there. To search in your emails, tap the magnifying icon from the top right corner. To search the web, you have the More button at the bottom, there you have ''Search''.
-
why the **** does ur app not have a section to filter, by read and unread emails. *********
******* incompetent idiots.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
im trying to pay $7.57. it wont let me. i hate new version of AOL. ive had this account for 24 years.
revert to old AOL. NO ONE LIKES NEW VERSION.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
help people when locked out there account instead of trying to charge them 29.99 shame on you.
My phone has water damage can't pull up any thing phone won't come on I called support on my husband phone the lady verified all info but told me I had to pay 29.99 to have my account unlocked.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
-
It can be frustrating when websites don't work the way they're supposed to. If you're unable to access an AOL website, but others load just fine, you may be experiencing a DNS issue.
What is a DNS?
DNS stands for "Domain Name System." It's a necessary part of accessing the internet. When you type the name of a URL into your browser bar, a DNS will translate that address into a numerical IP to connect you to the intended site.
How do I resolve a DNS error?
Try accessing the website on another browser or device. If this resolves the issue, you'll just need to make sure your preferred browser is supported and updated to the latest version.
Try accessing the website from another internet connection. For example, if you've been trying to reach the site on your Wi-Fi connection, switch to cellular data on a smartphone.
If the troubleshooting…
- Don't see your idea?