AOL App For Android
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
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not providing my phone number
I don't want to give out my phone number
In the current version of AOL you are required to provide a mobile phone number to protect your online safety. It's important to have updated information should you ever need to change your account settings, reset your password or contact AOL customer support.
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To sign out of the AOL app, you need to tap your profile picture, go to Manage accounts > Edit > Remove.
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If we've noticed any unusual activity on your account or if you're using a password that's old or not strong enough, we'll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.aol.com/articles/secure-your-aol-account
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I dislike that after opening a new email it's moved from the "New mail" folder to the "Old mail" folder. Pls make this optional in Settings.
I see that this suggestion has been made. Still, I'll reiterate it. The status quo is very inconvenient and a major issue to me.
Hi there,
I would recommend switching to the unified inbox style. Go to mail.aol.com through a laptop or PC, click Options>Mail Settings>Inbox Style>save settings. Then uninstall/reinstall the AOL app so these settings reflect in the app.
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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go back?something changed with mail. while typing the cursor changes to the bottom of the email. sucks to keep scrolling up.
go Back to a different version
or fix this versionHi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Fix synching problem. I use app on my smartphone and tablet. what I did on one used to synch on other but doesn't anymore.
Synchronization problem
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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If any of your emails have been permanently deleted or have gone missing in the last 7 days, reach out at help.aol.com/contact and we'll do everything we can to try to recover your lost messages.
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That doesn't sound right. We'd like to look more into this. Please reach out to our Customer Care team at help.aol.com and we'll do our best to assist.
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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The new AOL App sucks. Go back to the old version. I had a stroke a while back. This is really screwing with my continued health problems.
email response keeps jumping to the bottom of the page. getting me dizzy trying to follow where I am in the email.
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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I wonder if the new version has been beta tested properly. Please either fix the issues or roll back to the previous version. thank you.
you can contact me for detail if you wish
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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**** app now stop jumping to the bottom of my email. can't respond properly to anything need to see if there is an alternative mailer!
keeps jumping to the bottom of the mail. imagine I had very important information to relay to someone and this fault ****** it up! to whom would I serve the court papers if something really bad happened because of it?
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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it's saying New York I want to put it as San Antonio Texas I don't know how to change it
I mean did you have San Antonio Texas not New York I can't change it.
Hi there,
Please check your phone’s app permissions then select AOL and deny permission to location. After you did this, close/re-open the app and the location icon will appear for you to tap it and you will need to allow the AOL app to access the device’s location while using the app.
If you need additional assistance, please contact us at https://help.aol.com/contact/
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Aol app not loading mail.
Aol app won't load
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data
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why can't I unsubscribe from certain emails? Don't trust Google on any subject
not trusting Google, on any subject
We'd like to hear more about this so we can better assist you. Please contact our Customer Care team at help.aol.com.
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