AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
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How can I add my name in my email when I'm responding to an email?
need to add my name when responding to an email
In order to help you with this issue, please go to Settings > Signature.
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You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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annoying sound with new emails. I tried per your lead to go to notifications in aol app and it still beeps on my Samsung s10e please turn i
turn off sounds on all emails. very annoying.
Sorry to hear about this. Please use this article for reference and disable the notifications: https://help.aol.com/articles/enable-notifications-in-the-aol-app-for-android
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You can find the list of contact and see available options for your account on https://help.aol.com/contact
If you prefer to speak directly to a Customer Care Representative, to get real-time answers to your questions, please call AOL Customer Support at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.) -
Here’s an article that can help: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Aol app will not accept my new password
After changing my password at mail.aol.com with my desktop computer using Windows 10 and Edge, the AOL app on my Samsung Android phone will not accept the new password. After entering the new password, the app loops back to the sign in screen. After numerous attempts to verify my identity via text message to my cell phone and voice message to my landline phone, I will get the "Congratulations" screen that my password has been changed. But when I select "Continue", I am directed again to the sign in screen. Entering my password again is unsuccessful. This is a vicious…
Please go to the device’s Settings – Apps – and tap on each browser you have installed on your device (e.g. Chrome, Firefox, native Android Browser, Opera etc.) and go to “Open by default” and tap on “Clear defaults”. The next time you try to sign into the AOL App, you will be asked with what browser you want to open the login screen, and you can choose Google Chrome, and let us know if the issue persists.
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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We are sorry for the inconvenience, but this feature is not available on the AOL App.
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We have an article dedicated to identifying suspicious activity and how to protect your account from future attacks. Please refer to the article here: https://help.aol.com/articles/account-management-identifying-suspicious-activity
In order to prevent this from happening, please review this help article: https://help.aol.com/articles/protecting-your-aol-account
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Where is my AOL address book in Android app? Only email used previously pop up. I have many email addresses in AOL, not in phone contacts.
And use AOL address book in App NOT phone contacts.
To find the address book you should go to the option “Compose” and then to the option “To” and if you click on the right you can see all the contacts.
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I want to list my AOL emails in alphabetical order on my android order
I need to clean my aol emails that are on my android phone. I want to list them in alphabetical order. How?
Thank you for reaching out.
Please note that the AOL App does not allow the alphabetical arranging of your emails at the moment. You can try to use a web browser to arrange the message alphabetically by accessing mail.aol.com
Thank you. -
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data
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I get an error message everytime I try to open a link in an email that says this app does not have permission to open Samsung Internet. help
I need help to allow aol to open Samsung internet so I can use links in email
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data
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let me cancel my AOL account. I'm not happy with it.
You can't respond because I can't get into my account mail anyway.
We are sorry to hear you want to leave. Here is an article for more details: aol.it/W76cYJ
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I would like to know how to access my address book? It used to be easy to find access to my address book. How do I access my address book?
how do I access my address book?
Thanks for reaching out.
Please check our Help article and see if you’re able to access your address book: https://help.aol.com/articles/aol-mail-in-the-aol-app-for-android-faq
Also, keep in mind to update your app to the latest version.
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will not let me download an attachment. **** app
can't download
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -BR -
aol app will not send picture attachments in galaxy a50 bug
I cannot send a message from the aol app after attaching picture on the galaxy a50. he error us Sorry cannot send email. I can use chrome on the phone to attach and send pictures. tech support said it's a bug and it submit feedback.
Sorry for this experience. Our engineers are working on solving this issue. Please try to call again at 1-800-300-5017.
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Give me headlines on British news and not USA news that I am not interested in.
Give me headlines on the App of British news and not USA news that I am not interested in.
Here’s how to change the edition:
1. Open the AOL app.
2. Tap the Settings icon Settings icon.
3. Under the App Settings tap “Edition”. From here you can choose an edition for country related news, videos and more. -
Wir sind in Deutschland also bitte in deutsch als Sprache.Was ist los mit AOL es funzt nich mehr
Über Jahre lief es gut jetzt zickt AOL was ist los
If you wish to see country related news, videos and more, you can change the AOL App edition. If you wish the entire app to be in German, you will need to change your location to Germany, or a German speaking country and also to set up the language to German.
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