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  1. que sucede que no puedo ingresar mi cuenta a la aplicación para comenzar a cobrar por ver videos

    la aplicación nos me envía el código ni en el teléfono ni en mi email

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Responded  ·  Product Support responded

    Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation! 


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    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  9. Make a news app that doesn't suck. I'm about to uninstall because it constantly glitches, keeps loading the same story instead of a new one.

    App will only take me to first story I looked at instead of story selected from links at the bottom of the page.Today,I had to hit the back button over 10 times just to get back to the front page. It just kept reloading the soft drink recall story.

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    0 comments  ·  News  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm happy to help! To access your other folders, simply tap on that Inbox folder (once the Inbox icon has the two arrows next to the envelope) and you should see then the entire list of folders you have in your mailbox. Then tap on each one you wish to check first. 

  12. View Sent Mail

    Where is Sent Mail.
    I am not seeing this as an option.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. To see the rest of your folders, tap on the Inbox icon located at the bottom of the app and you can then select the folder you wish to open. If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    0 comments  ·  Mail  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  14. listen users.

    email glitchy, news lame, support non-existent. More interested in advertising than quality and satisfaction of its users. Look at your ratings of service, its spot on, POOR.

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    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

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    0 comments  ·  News  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hello there. This issue can be caused by having filters set on your mailbox. Please check your filters and if it's something there that you do not recognize or can interfere with your incoming emails, please delete them. More details here: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account

    If you need additional assistance, please contact us at help.aol.com

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    0 comments  ·  Settings  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    3 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!


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