AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
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Complaints
AOL please read and resolve your customers’ concerns!!!
10th ranked -
Unable to connect to my aol mail phone but able to connect on my computer
Unable to access my aol mail on my IPhone! Can access it on my computer!
21st rankedThank you for reaching out. That is a known issue. Our engineers are working on fixing it.
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App crash
With the new update the app crashes when you attempt to open saved mail folder and the spam mailbox to delete the spam .
15th rankedWe do apologize for any inconvenience this has caused you. Rest assured we are working hard to find a solution as soon as possible. -BR
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Let me receive my AOL emails on my mail app for the iPhone. This AOL app isn’t what I want to use to receive and send my emails.
I want my AOL emails to return to my iPhone mail app. I don’t want to use your AOL app. Pretty sneaky of AOL to decide for me how I choose to receive a send emails. Especially on Christmas Day I want nothing to do with your app yet you force me to do so to get my emails on my iPhone. Extremely rotten of you to do so Once again you did it on Christmas Day. As if I don’t have anything better to do than spend 2 plus hours calling researching and being told to pay a fee…
6th ranked -
I can’t seem to keep aol up on my phone
Aol shuts down on me when I try to bring it up on my phone screen what’s going on
4th ranked -
DELETE FUNCTION
NEED TO BE MUCH FASTER MUCH MORE DELETING IN ONE FUNCTION LIKE FIFTY ONE TAP.
23rd ranked -
Mature quality singles not requested please block
at the top of my mail Mature Quality Single
I want it blocked I do not want to review Ed I do not want to see it every time I go to my mail every time I delete it it comes back stop this15th ranked -
Need a “Delete All” button after doing a search instead of clicking each email.
I’m going through a massive email dump and there should be a easier better way of selecting over 500 emails from a keyword search for something like “Ticketmaster” or “Yahoo”. Instead I’ve spent the past 3 hours clicking and deleting every **** email under these searches.
17th ranked -
News from AOL
Why is it you never seem to post any news items about President Trump that shows the good things that he has done? And with that being said, I don’t trust anything that you post, are you a news media or just Democrat talking point?
51st ranked -
SUBJECT LINE
When I forward an email, the Subject line does not carry over. I have to copy and paste. Waste of my time. NOT ACCEPTABLE, AOL!
Also, it would be nice to show that I forwarded the email with an arrow of some sort.
Thank you!
72nd ranked -
1st ranked
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Search issue
2days ago, search no longer works. Just shows news or videos, not any websites. I use your search A LOT, and need this resolved ASAP. I’ve been with AOL for over 20 years and am one of the few who pay for email. If not resolved soon, I’m going to Google!
32nd ranked -
Reply/Reply All/Forward on iPhone AOL
When I click to reply/forward an email the subject line turns to “Re: (no subject)” or “Fwd: (no subject). I called AOL tech support and they said wait for next update.
Hope this is resolved soon for iPhone AOL app users. Thank you!82nd ranked -
Please bring back the sound you've got mail
Please bring back you got mail sound as currently not working
53rd ranked -
Why did you over secure the iOS aol app? There is FAR TOO MUCH tapping and entering on an already secure iPhone.
It is now a better idea to simply add my aol email address to a mail app and avoid the hassle.
82nd ranked -
Notifications for iPhone
I wish the AOL app would allow you get notifications for email from selected senders, not just all emails received. This would be similar to Apple’s VIP list.
53rd ranked -
In it on my mobile phone
I can still access my e-mails on my mobile phone.
224th ranked -
47th ranked
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Authentication
I do not want to have to receive a verification code every time I sign on to aol.com from this device because you do not recognize the device. I can go through the process, sign in, log off, sign in again and you still don’t recognize the device and I have to wait for a code all over again. Stupid, annoying and a waste of time.
The link to your solution isn’t working.
97th ranked -
AOL search has changed
Why did aol change the search. It isn’t user friendly and keeps pulling up list and the select one then press next and it takes you to another list and it keeps going 😡
66th ranked
- Don't see your idea?