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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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52 results found

  1. Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen,

    Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen, causing an extra step to be taken to quickly check mail. It’s a waste of time.

    1st ranked

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    21 comments  ·  Mail  ·  Admin →
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  2. Allow settings to default to Inbox

    The AOL app used to open directly to Inbox and now goes to Home without any way to change it. There needs to be a setting to set Inbox as the priority when opening the app.

    5th ranked

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  3. Open on the Mail tab instead of the Main tab which is annoying.

    3rd ranked

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  4. Restore easy access to email folders

    Restore general mailbox with icons for new, old, sent, etc. new method is confusing & cumbersome.

    3rd ranked

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    1 comment  ·  Mail  ·  Admin →
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  5. Change it back to the way it was! I do not look at aol news and I want my mail to be the first thing that comes up

    10th ranked

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  6. Return AOL Email to opening on email inbox instead of home

    Return AOL Email to opening on email inbox instead of home

    10th ranked

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  7. Let us go straight to mail

    Stop forcing us to have to see the news when all we want to do is check our mail in the mail app. The news causes my anxiety to act up which is why I never read it or watch it. Now I can’t even use the app to check my mail cause you don’t give us an option to go straight to mail by default.

    12th ranked

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    0 comments  ·  Mail  ·  Admin →
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  8. My aol mail on my i phone isn't working. What can i do to retrieve my mail?

    No mail on my iphone why?

    9th ranked

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  9. Can’t sign in to my aol mail with aol app. Tried numerous times no help even with aol tech support

    Tech support told me to call back in 3 days to try again

    41st ranked

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    2 comments  ·  Admin →
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  10. Load New Mail - Swiping Down no longer works

    iOS iPhone and iPad used to allow to swipe down to load New Mail. This function quit working when new mailbox is empty. Shows how many unread new messages but in order to load new mail, must go to old mail and then back to new mail. Swiping down was much easier and needs to be added back when new mailbox is empty. When a new message is in the inbox, allows swiping down and will load new but not when empty.

    7th ranked

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  11. Put somebody in the office I can contact anything I can’t get into my mail in Center open 24 hours a day what’s wrong here

    29th ranked

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  12. Let me actually READ emails! They come in won’t open.

    Just started today 12/21/22 on my iPad.

    2nd ranked

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    6 comments  ·  Mail  ·  Admin →
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  13. I can’t open attachments or open previews from emails on my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    I can’t open attachments or open previews from emails on my AOL app from my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    21st ranked

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    0 comments  ·  Mail  ·  Admin →
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  14. Need larger FONT for Emails going in and out!!!

    Fix the Aol APP.
    Please create larger FONT option for writing email and viewing email for IOS Apple phones on AOL APP! Please!

    24th ranked

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  15. Include DESKTOP PC'S PLEASE

    Include DESKTOP PC'S PLEASE

    24th ranked

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    2 comments  ·  Admin →
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  16. AOL email iPhone notifications stopped working with last update

    AOL email iPhone notifications stopped working with last update

    8th ranked

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  17. Contacts still auto add in the app

    It would be great if you could stop auto adding an email address to my contacts every time they email me. This includes any spam which ends up in my mailbox, plus no reply email addresses. I have to go through my contacts every day and delete addresses like retailers I buy from, repeatedly. Stopping auto adding can be done on a laptop but, it seems, not on my phone or in the app. It is really annoying. Please can you let us do this? There should be a feature to just turn off auto adding of contacts. I’ve turned…

    5th ranked

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    0 comments  ·  Mail  ·  Admin →
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  18. Read Receipt Feature

    Would it be possible to add a read receipt feature to let us know an eMail has been read? Thank you.

    19th ranked

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  19. Eliminate timing out of app

    When composing an email message, the app times out after a minute. It does save it in Drafts, although it is very frustrating to always be interrupted when writing a message.

    15th ranked

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  20. Email first!! Not news!!!

    Please change the app back to email first!! I’m tired of going the extra step to avoid the news!!

    24th ranked

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