152 results found

1. Go back to the old format….it was working beautifully

   Go back to the old format with the app…..it worked beautifully before that and was professional looking ….the small glimpse I had of the new format was cheaper and slower…I was only able to glimpse it a few times before it drops out and sends me to my homepage.

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2. Stop sign in message for secondary account

   Every time I open the app, there is a message that tells me to sign in to my secondary account. I am already signed in with my primary account. I do not want to sign into my secondary account, and it is annoying to have to close the banner every single time. Otherwise, everything is great.

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3. Subject: Unwanted Political Bias in AOL News Feed I am extremely disappointed in the political news coverage displayed in my AOL app. I fin

   Subject: Unwanted Political Bias in AOL News Feed

   I am extremely disappointed in the political news coverage displayed in my AOL app. I find much of the reporting one-sided, and I am tired of having political opinions and biased headlines constantly pushed into my news feed.

   I use AOL for my email and other features, but I do not want to be subjected to political content that I find misleading or unfair.

   I would like the ability to turn off political news entirely, block certain news sources, or customize my feed to reflect what I actually want to see.

   Please give your users more control over the content displayed in your app. I want factual, balanced reporting, not a constant stream of political commentary.

   Subject: Unwanted Political Bias in AOL News Feed

   I am extremely disappointed in the political news coverage displayed in my AOL app. I find much of the reporting one-sided, and I am tired of having political opinions and biased headlines constantly pushed into my news feed.

   I use AOL for my email and other features, but I do not want to be subjected to political content that I find misleading or unfair.

   I would like the ability to turn off political news entirely, block certain news sources, or customize my feed to reflect what I actually want to see.

   Please… more

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4. Why can I not see emails is there a bug

   Is there an issue with AOL as I can’t see my emails (UK) sooo annoying

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5. I don’t see all my email, the feed jumps around when you’re trying to read one, & move is listed after archive. Move back on top.

   I no longer see all my new email. The feed jumps around when I’m trying to read an email or scroll down. You out archive over move, so it’s harder to move email to folders. Terrible update! Please go back!

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6. Aol Customer Help: Quick Ways to Get Support Today

   Aol Customer Support Number +1 877-848-2174

   Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

   First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

   Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users more control over custom rules and filters would help users manage their inboxes more effectively.

   Third, customization options are limited. It would be helpful to allow users more control over the layout, density of emails, preview size, and theme options. Power users would also benefit from advanced settings for sorting, labeling, and automation.

   Fourth, account support and recovery tools need improvement. When users experience login, security, or account access issues, it is difficult to find clear ways to contact support or get real-time help. Adding more transparent support options within New Mail would increase trust and user satisfaction.

   Finally, reducing ads and making them less intrusive would greatly improve usability. Ads can sometimes interfere with reading or navigating emails, especially on smaller screens. A better balance between ads and functionality would enhance the overall experience.

   Overall, Aol New Mail has strong potential, and focusing on speed, customization, smarter filtering, and better support access would make it more competitive and user-friendly.

   Aol Customer Support Number +1 877-848-2174

   Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

   First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

   Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users… more

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7. Move the ad down that splits the inbox page so that new mails are all visible

   On IOS 14+ since the latest update, the ad appears on the front page of the inbox and splits the inbox which makes them less visible. Please move it or make it smaller. Also the cookie page appears every time you log in so needs fixing

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8. Composing email with inline images is broken in 8.x and claims they are too large

   Since the new 8.x versions, inserting photos (jpeg or heic doesn't seem to matter), when you try to send the email it claims they are too large.
   I have verified that they are not (less than 3MB each).
   Converting formats from heic to jpeg also doesn't help.

   This worked in the previous version before 8.

   Moving them to be attached instead does seem to work for now, but this is unacceptable as it breaks the email's layout.

   I have tried uninstalling and reinstalling several times and it still happens.

   Using the web mail in a browser also still works.
   Please fix this functionality.

   Since the new 8.x versions, inserting photos (jpeg or heic doesn't seem to matter), when you try to send the email it claims they are too large.
   I have verified that they are not (less than 3MB each).
   Converting formats from heic to jpeg also doesn't help.

   This worked in the previous version before 8.

   Moving them to be attached instead does seem to work for now, but this is unacceptable as it breaks the email's layout.

   I have tried uninstalling and reinstalling several times and it still happens.

   Using the web mail in a browser also still works.
   Please… more

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9. Where did the arrow go for emails that have been responded to

   Bring the arrow back. I keep having to go to the sent folder to see if an email has been responded to. It sucks. Please fix it asap.

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10. Get it to work on iPad! IOS26.7
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11. AOL Email is not Loading

    Hello. Just recently within the past week. I believe after a AOL app update or Apple iOS update, I can not use my AOL app on my 2021 iPad 9th generation device (which is running iOS 27). The new emails do not load at all. I keep getting an error message saying “check your connection.” However my wifi and internet is fine for all other devices and apps, so that cannot be the issue.

    identifierforvendor: CFF4CACB-E307-4BDE-9CA5-4AD3FDAE5A9C
    IDFA: 00000000-0000-0000-0000-000000000000
    keychainid: 2654C178-93C1-4AD9-9612-8274104EB877
    keychainuserdefaultsid: 1C815612-D0E4-421D-861A-C05E51370B05
    notbackuppablekeychainfileid: 78BAC833-A6B9-4EA9-8724-8BA2BE907C9D
    userdefaultsid: AF1BBB51-CE17-4B39-AF2C-4F7FF9E8DA5C
    chalakfam@aol.com: YIWZNUT7TKWC3MUAU47K4OT73S
    BSP app id: aoliosv1
    Orion app id: aoliosv1
    isspoonerdevice: false
    Access level: regular
    BSP tools status: ready
    App version: 8.0.3
    Build number: 400067
    Deployment environment: production
    Platform: ios 27.0

    Hello. Just recently within the past week. I believe after a AOL app update or Apple iOS update, I can not use my AOL app on my 2021 iPad 9th generation device (which is running iOS 27). The new emails do not load at all. I keep getting an error message saying “check your connection.” However my wifi and internet is fine for all other devices and apps, so that cannot be the issue.

    identifierforvendor: CFF4CACB-E307-4BDE-9CA5-4AD3FDAE5A9C
    IDFA: 00000000-0000-0000-0000-000000000000
    keychainid: 2654C178-93C1-4AD9-9612-8274104EB877
    keychainuserdefaultsid: 1C815612-D0E4-421D-861A-C05E51370B05
    notbackuppablekeychainfileid: 78BAC833-A6B9-4EA9-8724-8BA2BE907C9D
    userdefaultsid: AF1BBB51-CE17-4B39-AF2C-4F7FF9E8DA5C
    chalakfam@aol.com: YIWZNUT7TKWC3MUAU47K4OT73S
    BSP… more

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12. Still haven’t fixed their app

    Ever since 2 updates ago. The app doesn’t refresh for new email and won’t show any new email on the iPhone version. They did have another update recently but that still hasn’t fixed it. Deleting the app and reinstalling it temporarily fixes it but come a few hours later and the problem returns.

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13. 8.0.3 update did not solve issues

    UPDATE — AOL Mail app version 8.0.3 did NOT fix the synchronization problem

    I previously reported a synchronization problem with the AOL Mail app on my iPhone and iPad.

    I have now updated the AOL app to version 8.0.3, but the problem continues.

    The problem is specifically with the AOL apps. Apple Mail on the same iPhone and iPad works correctly, and AOL Mail through Safari/AOL.com also works correctly.

    The AOL apps continue to have the following problems:

    • Emails deleted on my iPhone remain in the AOL app Inbox on my iPad.

    • The same email can appear in BOTH the Inbox and Trash in the AOL app.

    • When I delete the duplicate email from the Trash folder, it then disappears from the Inbox.

    • New emails can take an unusually long time to synchronize between the AOL apps on my iPhone and iPad.

    • At times the AOL app displays: “Couldn’t refresh, check your connection.”

    • I previously completely deleted and reinstalled the AOL app on the iPad. This temporarily cleared the problem, but the synchronization problem returned.

    • Updating to version 8.0.3 has NOT resolved the problem.

    This is not an Apple Mail problem. Apple Mail correctly synchronizes the AOL mailbox on both devices. AOL.com also shows the correct mailbox state.

    Please have the AOL Mail app development team investigate the synchronization/cache problem between the AOL iPhone/iPad apps and the AOL mail server, particularly the problem where deleted messages remain in the Inbox and can simultaneously appear in Trash.

    The AOL apps are not reliably maintaining the same mailbox state as AOL.com and Apple Mail.

    the problem survived the upgrade from 8.0.2 to 8.0.3. That tells them this isn’t simply a problem with the particular 8.0.2 installation.

    UPDATE — AOL Mail app version 8.0.3 did NOT fix the synchronization problem

    I previously reported a synchronization problem with the AOL Mail app on my iPhone and iPad.

    I have now updated the AOL app to version 8.0.3, but the problem continues.

    The problem is specifically with the AOL apps. Apple Mail on the same iPhone and iPad works correctly, and AOL Mail through Safari/AOL.com also works correctly.

    The AOL apps continue to have the following problems:

    • Emails deleted on my iPhone remain in the AOL app Inbox on my iPad.

    • The same email can appear in… more

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14. Email is still not syncing between iPhone and iPad even after installing update 8.0.3

    Email is still not syncing between iPhone and iPad even after installing update 8.0.3

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15. AOL mail app needs another update ASAP!

    The AOL Mail app is not refreshing or syncing my new emails. I keep getting the error “Couldn’t refresh, check your connection,” even though my internet connection is working normally. When I log into AOL Mail through the website, I can see new emails that are not appearing in the app. I’ve tried closing and reopening the app and refreshing, but the problem continues. Please fix the syncing/refresh issue with the iOS app. Thank you!

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16. This app has not worked since the last update

    Will not retrieve mail

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17. Subject: AOL Mail iPad app 8.0.2 not synchronizing deleted emails I am experiencing a serious synchronization problem with the AOL Mail app

    Subject: AOL Mail iPad app 8.0.2 not synchronizing deleted emails

    I am experiencing a serious synchronization problem with the AOL Mail app on my iPad after the recent AOL app updates.

    My iPad is running the current version of the AOL app, 8.0.2.

    I have two active AOL email addresses and tested the problem carefully.

    Here is what happens:

    1. I send an email from one of my AOL addresses to the other.
    2. The email can take an unusually long time to appear in the inbox.
    3. If I delete the email from my iPhone, the email is correctly deleted from the AOL server.
    4. When I check AOL Mail through Safari/AOL.com, the email is gone.
    5. Apple Mail on my iPad also correctly shows that the email has been deleted.
    6. However, the AOL app on my iPad continues to show the email in the Inbox.
    7. Even more concerning, the same email can appear both in the Inbox and in the Trash folder in the AOL iPad app.
    8. I deleted and reinstalled the AOL app on the iPad. Immediately after reinstalling, the old stale email was gone and two new emails appeared correctly.
    9. However, when I subsequently deleted those two emails from my iPhone, they again remained in the iPad AOL app.

    This demonstrates that the AOL server is correctly processing the changes and Apple Mail on the same iPad is correctly synchronizing. The problem appears to be specifically with synchronization within the AOL iPad app 8.0.2.

    Please investigate the mailbox synchronization/cache handling in version 8.0.2, particularly the failure to remove messages from the Inbox after they have been deleted on another device.

    This problem makes the AOL iPad app unreliable because the Inbox can display emails that have already been deleted from the AOL server.

    Subject: AOL Mail iPad app 8.0.2 not synchronizing deleted emails

    I am experiencing a serious synchronization problem with the AOL Mail app on my iPad after the recent AOL app updates.

    My iPad is running the current version of the AOL app, 8.0.2.

    I have two active AOL email addresses and tested the problem carefully.

    Here is what happens:

    1. I send an email from one of my AOL addresses to the other.
    2. The email can take an unusually long time to appear in the inbox.
    3. If I delete the email from my iPhone, the email is correctly deleted from the… more
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18. Delete all from sender broken

    Delete All From Sender function is broken. It just asks to unsubscribe. I don't WANT to unsubscribe, I just want to mass delete the multiple emails from the same sender. Fix it PLEASE!

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19. Correct news not opening on latest update + email display with only one line and space between .

    For $30 plus a month subscription and 38 year with aol I am disappointed with last update. Email apparence is messed up with one line only on recap and gap after email 3 or 4 . Storie news cannot
    Open when selected and spin forever . iPhone 17 with latest iOS version. This occurred while I did the last aol update on Apple store . Need to be fixed

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20. the newest update this week, has quite a few problems, bad thin,small type, toggling problems and wont put mail in read
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