AOL App for iOS
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
-
Make it compatible with IPad. Especially the Calendar i can’t access it at all from my browser on iPad and I don’t own a computer.
AOL isn’t very compatible with my iPad but my iPad is my only computer now. It has a browser and I use it to access AOL.com But it will not show me my contacts and calendar. It’s sending me alerts from 2004 and won’t let me modify those alerts so I have to delete them daily. It’s extremely aggravating. Contacts won’t sync and the app also doesn’t work for those two things. AOL, please move into the future, iPads and tablets are replacing computers.
The Calendar is not supported int the AOL app and to view your contacts you will have to access your account on mail.aol.com from your iPad’s browser.
Also, to manage your notifications you can go to Settings > Notifications. -
Preview problems
No matter what I do in settings, the mail preview on my lock screen shows so many lines of the email. I only want to show sender and subject. Been having this issue for about a week now.
Here’s how to change message preview:
1. In the upper left, tap the Menu icon Image of 3 horizontal lines.
2. Tap Settings.
3. Tap Message Preview.
4. Select your preview choice.
5. Tap the Back arrow to save. -
Arrow missing on reply
Greetings,
An arrow used to show after replying or forwarding an email from my iPhone 7. We have had this aol account and app very long, it used to work. It was handy to know when checking emails to note which were taken care of and which needed attention. We made no changes it just stop showing up on the app, it shows when responding from the computer.
Thank you,
Jen
West Coast Martial Arts AcademyI have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
My account
You keep sending my Washington post emails to spam. They are not spam please send the Wash Post emails to my account. do not send them to spam
If you see emails wrongfully directed to your Spam folder, select the email and click “Not spam” to redirect it to your inbox.
For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go to the folders where you want them — or, make unwanted mail from specific senders go straight into Trash or Spam. Note: You can create up to 50 filters.
To learn more about your Mail Settings and Spam in this AOL Help article: https://help.aol.com/articles/aol-mail-spam-and-privacy
-
My new iPhones been hacked so many
Times including my personal Apple ID AOL account which were the same - why did it take 3 weeks to get back from escalation -the thief did duplicate all my 12000 emails and after I did get it back,where’s it now and did you take it away from him ? -hopefully you took my aol account back instead of him keeping it - I mean how am I suppose to put in an iPhone that repeatedly is hacked - doesn’t it make more sense to put in a secure IPhonex ?
And after it was stole doesn’t it make sense…We’re really sorry to hear about your situation. We have an article that should help you prevent this kind of situations in the future: https://help.aol.com/articles/protecting-your-aol-account
-
Aol
why your email can only be accessed using only wifi
Please follow the steps provided below:
1. Launch the Settings app from your Home screen.
2. Tap Cellular.
3. Tap the switch next to the AOL App to turn ON cellular data usage. -
Saved News Articles
I inadvertently save news articles and now I have tons. How can I delete or remove them?
You will have to go to the Saved tab, from the News section, and click again on the Save article icon.
-
Half my contacts disappeared
When I type the first few letters in the aol email address line , all my long time contacts don’t appear. In fact all my long time contacts and email addresses have disappeared in the contact area. What is going on ??
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version -
Delete Folders
How do I Delete Unused Old Folders in the app.
To delete folders from the AOL App you will have to access your account from a desktop computer and delete them from there first.
-
On Accessing Folders
List “Folders” in support area to enable quick access. Your present method, if it exists, is difficult to find. Your answers to faqs do not provide a clue. Your related feedback mentioned “swiping”. Where is description?
To access your folders simply click on the Inbox tab, and select Folders. To create a folder
1. Tap the Mail icon Image of the Mail icon in the AOL app.
2. Tap the Back icon.
3. Tap Folders.
4. Tap the Add icon +.
5. Enter the folder’s name and tap Return on your keyboard.Folders can’t be deleted from the app. To delete any folders, you’ll need to go to mail.aol.com on a computer.
-
email icon on drop down missing!!
Help...have always used to send an article I find by email on the drop down when hitting the square & arrow up top on the right side of the page ...and the email icon isMissing!!??
I don’t use the cloud or Airdrop and this is very frustrating and used to be very easy to send by email
to a friend...WHAT HAPPENED? Why is the email icon missing?
PLEASE PUT IT BACK or I will have to change to another system entirely!!!Please make sure that you have your AOL account added to your device. To do that go to Settings > Passwords & Accounts > Add account.
-
Responded arrow
When responding to mail on my iPhone the arrow used to show. Now is only shows when responding from the PC. Why?????
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Search email on iPhone X
The search does not show up when I tap the envelope as the help says.
If you are not seeing the Search field, you might want to drag down in your inbox for that feature to be visible.
-
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Personal Code
iPhone won’t let me put in AOL Code they sent me.
Please change the connection type from WiFi to cellular data or vice-versa. If you encounter issues after this, please try a quick uninstall&reinstall.
-
Can’t email from notes app on iPhone
If I have a note I want to send someone from the notes app on my iPhone 7, it will allow me to Texter or tweet it, but no email option comes up any longer. It used to bring up AOL email but since I reinstalled the app it no longer brings up anything
Please make sure that you have your AOL account added to your iPhone. To do that go to Settings > Password & Accounts > Add account.
-
To send an photo as an attachment:
1. Tap the Mail icon
2. From the subject line of the message you’re writing, tap the Attachment icon
3. Tap the Take photo or video or Choose existing.
4. Select the image you want to attach from your device’s storage options.- The attachment will be added to your email.
-
To enter your Cc or Bcc just click on that button located on the right side of the “To” field.
-
Mail not being sent-help needed
Until today never an issue.Now no mail is sent out via the app. Several tests sending to personal and close friend accounts, nothing arrived. Help needed
Please uninstall and reinstall the app. If the issues persist, please advise the email recipients to check their Spam and Trash folders.
-
Help!!!
I read all I could online and still can’t figure out how to se ALL my mail. I see only the ones not read. I want to also see the ones I have read. Settings not intuitive.
Please tap "All’ in the upper left corner and choose the filter you want.
- Don't see your idea?