AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
301 results found
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My account
You keep sending my Washington post emails to spam. They are not spam please send the Wash Post emails to my account. do not send them to spam
If you see emails wrongfully directed to your Spam folder, select the email and click “Not spam” to redirect it to your inbox.
For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go to the folders where you want them — or, make unwanted mail from specific senders go straight into Trash or Spam. Note: You can create up to 50 filters.
To learn more about your Mail Settings and Spam in this AOL Help article: https://help.aol.com/articles/aol-mail-spam-and-privacy
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Unfortunately, the feature about editing folders is not available using the AOL App. In order to manage your folders, please access mail.aol.com from a desktop computer.
Here’s how to add an account:
1. From the bottom of the main menu, tap the Settings icon.
2. Tap Manage Accounts.
3. Tap Add Account.
4. Enter your AOL username and password.
5. Tap Sign in.
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aol app errors app won’t let me search in app. I get notifications when they’re turned off this happens on my iPhone and iPad
iPhone ios is 12.1.2. iPad ios is 12.1.1. **************@aol.com
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Aol
why your email can only be accessed using only wifi
Please follow the steps provided below:
1. Launch the Settings app from your Home screen.
2. Tap Cellular.
3. Tap the switch next to the AOL App to turn ON cellular data usage. -
Saved News Articles
I inadvertently save news articles and now I have tons. How can I delete or remove them?
You will have to go to the Saved tab, from the News section, and click again on the Save article icon.
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Half my contacts disappeared
When I type the first few letters in the aol email address line , all my long time contacts don’t appear. In fact all my long time contacts and email addresses have disappeared in the contact area. What is going on ??
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version -
Logging out of emails
Have an icon to log out if emails either on the screen for reading emails or in settings. It is well neigh impossible to find how to log out.
To sign out please follow these steps:
1. Go to Settings, the gear icon
2. Manage Accounts
3. Edit and then tap Remove -
Support List Unsubscribe
For emails senders that include list unsubscribe info, why not include a one click unsubscribe option?
While we do our best to provide the most relevant information and solutions to our members, we can only provide assistance for AOL App.
If you receive spam emails from AOL email addresses, and you wish to unsubscribe, please go to marketingpreferences.aol.com
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Emails - Photos/videos
Literally 9/10 times i try to send a photo or video (under the file size limit obviously) they never make it to other person... the email goes fine but with no attachments.
Please try switching the internet connection from WiFi to mobile data or vice-versa to see if the issue persists. Also, try sending a test email to your own email address to see if you’re receiving it and make sure you don’t attach files that are larger than 25MB.
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Obscene emails
I emailed you explaining to you that I'm getting disgusting dirty , obscene emails sent to me by someone that signed me up to these websites . Instead of trying to investigating this issue , I was told to change the settings on my account. Even if I do that, the person knows my email address & will continue to send this garbage to me but all I'm told is to do is change my settings !! Really ?
We are truly sorry for your inconvenience. In order to secure your account, we recommend you to change your password and your Account Security Question.
Regarding spam emails you receive, for advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go go straight into Trash or Spam. Note: You can create up to 50 filters.
To learn more about your Mail Settings and Spam in this AOL Help article:
https://help.aol.com/articles/aol-mail-spam-and-privacy -
email icon on drop down missing!!
Help...have always used to send an article I find by email on the drop down when hitting the square & arrow up top on the right side of the page ...and the email icon isMissing!!??
I don’t use the cloud or Airdrop and this is very frustrating and used to be very easy to send by email
to a friend...WHAT HAPPENED? Why is the email icon missing?
PLEASE PUT IT BACK or I will have to change to another system entirely!!!Please make sure that you have your AOL account added to your device. To do that go to Settings > Passwords & Accounts > Add account.
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Responded arrow
When responding to mail on my iPhone the arrow used to show. Now is only shows when responding from the PC. Why?????
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Search email on iPhone X
The search does not show up when I tap the envelope as the help says.
If you are not seeing the Search field, you might want to drag down in your inbox for that feature to be visible.
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Stay on top of your email, news, and weather while on the go! Learn more about the AOL app and download it from the App Store. The AOL app is available for iOS devices running iOS 9.3 or higher.
1. Open the App Store on your device.
2. Tap the Search icon.
3. Type “AOL” in the search field.
4. Tap Search.
5. Next to AOL: News Email Weather Video, tap Get.
6. Enter your Touch ID or Apple ID, if prompted.
7. Tap Open. -
The AOL app uses the spell check feature provided by your device.
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Canceling my account
Have nice thanksgiving
Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username. Follow this link for info: aol.it/W76cYJ
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Le
Les vidéos ne sont pas lues automatiquement à l'ouverture des messages.
1. In the bottom navigation menu, tap the Settings icon.
2. Under App Settings, tap Video Autoplay.
3. Tap the Video Autoplay toggle button to turn video autoplay on. -
Personal Code
iPhone won’t let me put in AOL Code they sent me.
Please change the connection type from WiFi to cellular data or vice-versa. If you encounter issues after this, please try a quick uninstall&reinstall.
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Can’t email from notes app on iPhone
If I have a note I want to send someone from the notes app on my iPhone 7, it will allow me to Texter or tweet it, but no email option comes up any longer. It used to bring up AOL email but since I reinstalled the app it no longer brings up anything
Please make sure that you have your AOL account added to your iPhone. To do that go to Settings > Password & Accounts > Add account.
- Don't see your idea?