AOL App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
303 results found
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Forwarding mail
How do I send and forward e-mails from my mobile device!
Sending mail from the AOL app lets you get in touch with your contacts even when you’re on the go. Learn more: https://help.aol.com/articles/send-forward-and-reply-to-messages-in-the-aol-app-for-ios
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Auto enter certain info
Can you set up your home address, email address, phone number etc to automatically suggest the full response when it asks for very basic info.
Hi,
The feature you are referring to is not available using the AOL App. For further assistance we recommend contacting the Apple Team.
Thank you!
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I’m already paying. monthly for aol but it won’t give me a chat session for help editing parts of my account info ! :(
Recognize that I am paying monthly for aol and allow me a chat session!
Hi,
To manage your account info, simply go to myaccount.aol.com and sign in with your account.
If you need further assistance, please reach out to our team at 1-800-300-5017. -
Hi,
In order to flag an email, please tap the three dots placed in the lower-right corner and select “Flag”.
Thank you!
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First initial attempt doesn’t let me see my mail
First initial attempt doesn’t let me see my mail.
To remedy the issue I hard close out the app EVERY first attempt, which usually fixes the issue.I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Hi,
You can print your emails using the AOL app using the following steps:
1. Open the AOL App.
2. Click on Mail.
3. Open an Email
4. Tap on “More”.
5. Tap on Print.Thank you!
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data or vice-versa -
Hi,
Sorry to hear that. Please try the troubleshooting solutions below:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Hi,
The AOL app is available for iOS devices running iOS 9.3 or higher.
Thank you!
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Stability, where it works ALL the time, versus unexpected halts/reloads
Please check for stability. AOL Mail and NEWS now exhibits frequent unexpected reloads.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data or vice-versa -
Duplicate Sent Emails in Draft
Every time I send an email it duplicates another in sits in draft. What is going on?
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
This issue is fixed. Thanks for your patience.
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Once you’re viewing your email list, if you tap Home to return to your home screen the next time you go into the app it will start on mail instead of news.
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All of a sudden I Can’t send or receive mail. Every message says something I need CHANGE “IMAP settings
They’re using an alternative email. It’s got my wrong Email Address/Apple ID. How
do I put it back? They don’t have my password. What’s an IMAP setting? How do I set it back? (Help!)Please delete and re-add your account. Please check the Incoming mail server settings in your email application, and make sure they match the IMAP/POP settings in the section titled “AOL Mail POP and IMAP settings” from the following help article: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail
The incoming and outgoing mail servers require SSL enabled for all ports, and also the username field in the account setup, needs to contain your full email address, including @aol.com at the end.
In case your server settings are correct, open the link below (and sign in if necessary), and make sure the option “Allow apps that use less secure sign-in” is turned ON.
https://login.aol.com/account/security
After this turning ON this option, check if your mail application is able to connect. If the problem persists, verify if the “Two-step verification” option on the Account Security page (the URL above) is turned ON or OFF.
In case…
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Canceling my account
Have nice thanksgiving
Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username. Follow this link for info: aol.it/W76cYJ
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*******@aol.com
Cannot delete unused folders.
The feature about editing folders is not available using the AOL App. In order to manage your folders, please access mail.aol.com from a desktop computer.
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Where the &$%# is “mail”?
How about a tab called “Login” or “Mail” where you can actually check aol email? What happened???
In order to access your emails, simply tap the “Envelope” icon.
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Not working
When you tried to read an article and it says continue to read after scroll it shows nothing but other articles the remainder of the article is absent. This has been going on for a week please correct.
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Logging in
This is to something that was posted on logging in on 5/7/19. I have tried deleting the AOL app and reinstalled it. I have tried backing up my phone and deleting and resetting my phone and I still can’t set up AOL mail. Every time I go into the app it states something went wrong try again later. I have deleted and reinstalled everything. Thanks
Are you able to log in by going to mail.aol.com using an external browser? If yes, please try switching the internet connection from WiFi to cellular data or vice-versa.
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