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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
237 results found
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The comments section on aol news stories does not work at all.
I go to AOL news stories, I read the article, then I click on comments and nothing happens. I click on the icon on the top right of the title and nothing happens, I click on the button at the end of the article and nothing happens.
4th ranked -
It is hard to find the Replies people make. This problem started 3 weeks ago.
At the end of an article, I click on "Show comments", and then click on the bell icon to see replies people have made to comments I made. But, about 3 weeks ago, when I click one on of the replies, AOL does not get me to that reply. It opens the article and then stops. If there are only a few comments, I can skim each one until I find the reply to my comment. But, if there are a few hundred comments, it is difficult to find that reply.
3 weeks ago, AOL would go to the old…1st ranked -
check box numbering is so random it is useless. Allow customer to select a number of emails to rweview. Currently done randomly.
email deletion is Poor at best. It randomly selects a number, I've seen 40 to 445. Allow the user to select a #.
91st ranked -
Fix your comment posting. It continually rejects comments like, "I agree." Pretty innocuous for a rejection.
AOL Comments are not rejecting all comments. It's rejecting comments like, "I agree" and other innocuous comments fully compliant with your terms of service.
31st ranked -
I am unable to comment on anything. Why is that?
i have not been able to comment. Why?
21st ranked -
Went to your help site and they were not able to address my issue. Every comment I post is being rejected, including a simple "hi". Fix it.
Fix the issue with posts being rejected. This is a new issue, noticed for first time yesterday. Tried posting "hi" and it was rejected. Appealed the rejection and the appeal was denied. I don't post insults or non-verifiable information, so there is no reason to 'block' me. You chat help was unable to even take a report on the bug??? What good is chat help if you can not report a bug using it???
21st ranked -
'AOL Help is no help.
Support personnel are powerless.
51st ranked -
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like be
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like before.
4th ranked -
unable to comment
When trying to comment to an article, the website is asking us to login. when we hit the login button, the page goes back to the same article and it's asking us to login again in order to comment. Issue seems to be ongoing for months now.
51st ranked -
Joe in Romania really helped out very much.
I'm glad that I have AOL assist. It's a big weight off my shoulders and Joe was great.
91st ranked -
Correction Needed!
Hello - You have used the wrong image for this article and need to fix it. Please remove the photo of the Viking vessel as there has been no outbreak related to them! https://www.aol.com/articles/nightmare-atlantic-rare-virus-kills-220954351.html
91st ranked -
I can no longer see the comments on aol news. I can no longer make comments on aol news. Any idea why?
I can no longer see the comments on aol news. I can no longer make comments on aol news. Any idea why?
91st ranked -
Why does AOL allow offense "liberal" commentary while blocking those comments that are more conservative???
Allow critical responses, that do not contain threats or vulgarity, claiming that some readers "May be offended" is B/S, any conversation may and will offend someone. That is the intent if conversation! AOL, preaches about the 1st Amendment, yet censors like a overprotective parent!
91st ranked -
I can’t post comments and I have tried all your remedies- so can you fix it or are u technically unable.
I can’t Post comments on your News Articles and I have no Policy violations. I have tried all your recommendations and still no results. It is only on my phone not desktop top. Can you fix it or is your SOFTWARE-so broken that u can’t?
91st ranked -
Restore comment section
Please restore comment section as well as the ability to comment on stories. Why was it removed in the first place?
91st ranked -
I can't get the REPLIES to my comments after AOL's news page articles. Ur tech can't help. Said to notify you this way.
Long time avid user of COMMENTS section of AOL's news page, after each article. For 2wks I am notified I have multiple replies to my comments, but can't see them but can see already read replies several days old. Is AOL having a technical problem with the Comments section? Your chat tech said he can't help, suggested this. Using Win11 on AOL Gold. I tried reinstalling Gold without solving my problem.
21st ranked -
The Comments do not come up when you click on the box
The comments do not show up in the articles when you click on the 'Show Comments' box, or the convo box above. According to other posters, this has been going on for weeks...where is your customer service tech support? I called a few days ago and was told that it was a bug you were working on that should be fixed shortly. Not fixed yet.
91st ranked -
need a feature to delete INBOX messages either one "page" at a time or date specific....the manual deletion of each inbox email is slow.
need a feature to delete INBOX messages either one "page" at a time or date specific....the manual deletion of each inbox email is slow and inefficient. This feature would greatly help users and AOL, by freeing up space!
51st ranked -
Word of the Day Phonetic Spelling
Could you please add the phonetic spelling for the word of the day in the AOL Today emails?
Thank you!91st ranked -
aol desktop gold
Aol Desktop Gold not launching for 2-3 weeks now. I restarted PC multiple times even tried reinstall but same issue. Anyone having the same problem? I've worked with AOL tech but they can't seem to fix the issue as well.
91st ranked
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