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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
228 results found
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It is hard to find the Replies people make. This problem started 3 weeks ago.
At the end of an article, I click on "Show comments", and then click on the bell icon to see replies people have made to comments I made. But, about 3 weeks ago, when I click one on of the replies, AOL does not get me to that reply. It opens the article and then stops. If there are only a few comments, I can skim each one until I find the reply to my comment. But, if there are a few hundred comments, it is difficult to find that reply.
3 weeks ago, AOL would go to the old…2nd ranked -
Went to your help site and they were not able to address my issue. Every comment I post is being rejected, including a simple "hi". Fix it.
Fix the issue with posts being rejected. This is a new issue, noticed for first time yesterday. Tried posting "hi" and it was rejected. Appealed the rejection and the appeal was denied. I don't post insults or non-verifiable information, so there is no reason to 'block' me. You chat help was unable to even take a report on the bug??? What good is chat help if you can not report a bug using it???
26th ranked -
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like be
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like before.
6th ranked -
'AOL Help is no help.
Support personnel are powerless.
88th ranked -
Joe in Romania really helped out very much.
I'm glad that I have AOL assist. It's a big weight off my shoulders and Joe was great.
88th ranked -
I can't get the REPLIES to my comments after AOL's news page articles. Ur tech can't help. Said to notify you this way.
Long time avid user of COMMENTS section of AOL's news page, after each article. For 2wks I am notified I have multiple replies to my comments, but can't see them but can see already read replies several days old. Is AOL having a technical problem with the Comments section? Your chat tech said he can't help, suggested this. Using Win11 on AOL Gold. I tried reinstalling Gold without solving my problem.
19th ranked -
I am unable to comment on anything. Why is that?
i have not been able to comment. Why?
46th ranked -
The comments section on aol news stories does not work at all.
I go to AOL news stories, I read the article, then I click on comments and nothing happens. I click on the icon on the top right of the title and nothing happens, I click on the button at the end of the article and nothing happens.
46th ranked -
need a feature to delete INBOX messages either one "page" at a time or date specific....the manual deletion of each inbox email is slow.
need a feature to delete INBOX messages either one "page" at a time or date specific....the manual deletion of each inbox email is slow and inefficient. This feature would greatly help users and AOL, by freeing up space!
46th ranked -
aol desktop gold
Aol Desktop Gold not launching for 2-3 weeks now. I restarted PC multiple times even tried reinstall but same issue. Anyone having the same problem? I've worked with AOL tech but they can't seem to fix the issue as well.
88th ranked -
Fix your comment posting. It continually rejects comments like, "I agree." Pretty innocuous for a rejection.
AOL Comments are not rejecting all comments. It's rejecting comments like, "I agree" and other innocuous comments fully compliant with your terms of service.
88th ranked -
Review criteria for blocking SPAM
I believe AOL should initiate a review/upgrade of its screening program to block/minimize SPAM. In less than 2 months, I have received over 40 suspicious emails, all relating to cloud storage. With only 1-2 exceptions they have originated with different senders. It is my view that they were all so clearly and obviously fraudulent that even a marginally effective screening system should have blocked them. I talked to an AOL representative, asking for an email address to which I could send copies of the suspicious messages for review by someone in Technical Support to better display the nature and extent…
46th ranked -
Remove Deals and Savings Notification.
There should be a way to opt out of the daily "Deals and Savings" notification on AOL app. I am an iOS user and it has been very annoying to see the app notify me and I assume it's an email but instead it's just the "deals and savings."
I don't mind having ads within the app, but to have the ads extend beyond the app and into my notifications is predatory behavior. Please remove for everyone or at least make an option in settings to opt out of those specific ads.
88th ranked -
My comments are all being rejected
For the last 2 months, all of my comments on articles are being rejected. I'm not breaking any rules, etc., have not received warnings or notifications that my comments go against guidelines. This must be a glitch. Please help. Thank you
88th ranked -
I ASKED SOMEONE WHAT THEIR COMMENT MEANT AND MY COMMENT GOT FLAGGED,,, WHAT ARE YOU DOING AOL?
THIS is just like fb was during covid and i dont appreciate it im not saying anything that should be flagged.... feet rid of your stupid ai or biased comment checkers
88th ranked -
Stop Censoring Free Speech
Stop censoring free speech
6th ranked -
Sorting emails by Subject; please return that great feature. Thanks!
I can no longer sort emails by Subject. Please bring back that feature. That was really useful since I use AOL for my email; I have for years--love it! Thank you.
46th ranked -
can not load welcome screen
welcome screen on aol will not load
88th ranked -
Why is EVERYTHING I enter as a comment rejected?
Why is EVERYTHING I enter as a comment rejected? And don't give me that community standards stuff either. The most innocent statement is rejected. I see I am not the only one. Is this some kind of black list? If so, who is behind this"?
19th ranked -
Your appeal was rejected. Learn more M MICHAEL 1 minute ago I would love to share, but AOL's censor software rejects EVERYTHING that I sub
Your appeal was rejected.
Learn moreM
MICHAEL
1 minute ago
I would love to share, but AOL's censor software rejects EVERYTHING that I submit -- including this, I'm sure.Reply
Share
88th ranked
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