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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
250 results found
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Unable to Delete a specific favorites from the AOL Webmail
Cannot delete any favorites from my favorites list. It will allow me to edit a favorite but will not delete one. When trying to delete one it gives an error message saying "cant do try again". Never will it let me delete any. I have spent two hours on phone with AOL tech support and they were not able to solve the problem. Supposedly they have documented the problem and I am to receive an email from aol when this problem is figured out and resolved. Date 8/18/2026
101st ranked -
recent changes to aol mail are not good!!!!
New changes are not user friendly. It's difficult to search. Our logo appears HUGE. It's difficult to delete unwanted text. The changes are not an improvement
101st ranked -
I lost All my AOL Contacts and the "Restore" is not Working to bring them all Back. What else can I do ?
August 12, 2026 : I lost All my AOL Contacts and the "Restore" is not Working to bring them all Back. What else can I do ? The Customer Service / Tech Support could not help me. Is there a System-wide problem currently with AOL ? Is that causing this Problem ? All my Contacts are GONE.
101st ranked -
Where did the Comments sections go at the end of each article? I've not seen them for weeks now.
Where did the Comments sections go at the end of each article? I've not seen them for weeks now.
101st ranked -
Switching betw my 2 AOL email addr(1 pers- 1 bus) takes 8 clicks or more. Used to be 2. HELP
Switching betw my 2 AOL email addr (1 pers- 1 bus) takes 8 clicks or more. Very slow. Used to be 2 clicks and instantaneous. . HELP I have to do that many times per day
101st ranked -
editing
I'm not sure what is happening with the editing but have seen alot of typos and missed words lately in online articles
101st ranked -
Partisan reporting
1 Still having AOL, I am a joke to friends and family.
2 I consider myself politically middle of the road and find the news reporting ridiculously partisan. The headlines are subjective and wildly skewed to the left.
Come on people. Be part of the solution, not the problem. It's embarrassing.
32nd ranked -
each entry should have a link for reader comments.
provide link for reader feedback.
101st ranked -
Ad mail
Contacted AOL and was advised to submit a feedback for AOL ad mail popping at first part of the inbox. The Ad mail could not be deleted
101st ranked -
How about some news from FOX and Newsman!
Rarely any more neutral or conservative news; I generally don't bother to see because it's all liberal news.
55th ranked -
Need more than 1000 bock emails.
100 blocking is not working, need more.
55th ranked -
calendar theme selection
The calendar is not syncing with the mail theme the two of them should sync and the theme should be reflected
249th ranked -
Emails now have 2 or more ads that intrude upon me despite my being a paying member
My inbox shows ads that displace my quick access to emails, but mostly, when screen sharing for my education sessions, clients will not trust me because I am whoring out ideas that I am not allowed to do!!! This devalues any pretense of AOL being impartial or being useful to real users of their service.
101st ranked -
Correction Needed!
Hello - You have used the wrong image for this article and need to fix it. Please remove the photo of the Viking vessel as there has been no outbreak related to them! https://www.aol.com/articles/nightmare-atlantic-rare-virus-kills-220954351.html
101st ranked -
I can no longer see the comments on aol news. I can no longer make comments on aol news. Any idea why?
I can no longer see the comments on aol news. I can no longer make comments on aol news. Any idea why?
55th ranked -
Why does AOL allow offense "liberal" commentary while blocking those comments that are more conservative???
Allow critical responses, that do not contain threats or vulgarity, claiming that some readers "May be offended" is B/S, any conversation may and will offend someone. That is the intent if conversation! AOL, preaches about the 1st Amendment, yet censors like a overprotective parent!
101st ranked -
I can’t post comments and I have tried all your remedies- so can you fix it or are u technically unable.
I can’t Post comments on your News Articles and I have no Policy violations. I have tried all your recommendations and still no results. It is only on my phone not desktop top. Can you fix it or is your SOFTWARE-so broken that u can’t?
55th ranked -
check box numbering is so random it is useless. Allow customer to select a number of emails to rweview. Currently done randomly.
email deletion is Poor at best. It randomly selects a number, I've seen 40 to 445. Allow the user to select a #.
101st ranked -
Restore comment section
Please restore comment section as well as the ability to comment on stories. Why was it removed in the first place?
55th ranked -
The Comments do not come up when you click on the box
The comments do not show up in the articles when you click on the 'Show Comments' box, or the convo box above. According to other posters, this has been going on for weeks...where is your customer service tech support? I called a few days ago and was told that it was a bug you were working on that should be fixed shortly. Not fixed yet.
55th ranked
- Don't see your idea?