AOL.com - Frontpage
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
257 results found
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Fix this email/Google photo problem
When sending an email with link to Google photos, the link arrives active for ALL email services except AOL. The link when received in AOL is inactive and will not link to Google photos.
102nd ranked -
Remove adds that are links to spam sites
AOL puts adds in to our inbox that look like emails. Most they are not a problem. But I just accidentally clicked on on that was definitely a bad site. The type that warns you you have been infected and your computer has been blocked to protect it. So you need to contact them to unblock your computer.
102nd ranked -
Please let me revert to my old inbox style!
I don't like the appearance of the sudden new look of my inbox. Why is there no option for me to opt in or out of that kind of change? The sudden division of my inbox to different days or sections of times appears very chaotic and cluttered to me and it really bothers me that I don't have a choice but to live with it. I was perfectly happy with the streamlined appearance of my inbox before someone decided for me that it needed to be changed!
102nd ranked -
This Italian company that bought AOL stinks---something Spoons. What do I care. They have made AOL lousy.
This Italian company that bought AOL stinks--something Spoons. What do I care. This company doesn't give a rip about customers. They are just trying to stuff adds everywhere to annoy us. When I get time I am switching after over 20 years with AOL. My friends have left and I should have left with them. AOL stinks now.
102nd ranked -
We see a huge and sudden appearance of **** emails flooding our account. How is this possible? Don’t you have ways to filter this **** out?
Implement some kind of filters that can stop these disgusting **** emails from showing up in our mailboxes. WTF? If you can’t stop these, we’ll have to just drop our service.
102nd ranked -
I hate the new mail screen - how to get the old one back?
Go back to the OLD screen
102nd ranked -
Correct my user profile
Unable to change or customize my preferred name as the screen is out.
102nd ranked -
Unable to Delete a specific favorites from the AOL Webmail
Cannot delete any favorites from my favorites list. It will allow me to edit a favorite but will not delete one. When trying to delete one it gives an error message saying "cant do try again". Never will it let me delete any. I have spent two hours on phone with AOL tech support and they were not able to solve the problem. Supposedly they have documented the problem and I am to receive an email from aol when this problem is figured out and resolved. Date 8/18/2026
102nd ranked -
recent changes to aol mail are not good!!!!
New changes are not user friendly. It's difficult to search. Our logo appears HUGE. It's difficult to delete unwanted text. The changes are not an improvement
102nd ranked -
I lost All my AOL Contacts and the "Restore" is not Working to bring them all Back. What else can I do ?
August 12, 2026 : I lost All my AOL Contacts and the "Restore" is not Working to bring them all Back. What else can I do ? The Customer Service / Tech Support could not help me. Is there a System-wide problem currently with AOL ? Is that causing this Problem ? All my Contacts are GONE.
102nd ranked -
Where did the Comments sections go at the end of each article? I've not seen them for weeks now.
Where did the Comments sections go at the end of each article? I've not seen them for weeks now.
102nd ranked -
Switching betw my 2 AOL email addr(1 pers- 1 bus) takes 8 clicks or more. Used to be 2. HELP
Switching betw my 2 AOL email addr (1 pers- 1 bus) takes 8 clicks or more. Very slow. Used to be 2 clicks and instantaneous. . HELP I have to do that many times per day
102nd ranked -
editing
I'm not sure what is happening with the editing but have seen alot of typos and missed words lately in online articles
102nd ranked -
Partisan reporting
1 Still having AOL, I am a joke to friends and family.
2 I consider myself politically middle of the road and find the news reporting ridiculously partisan. The headlines are subjective and wildly skewed to the left.
Come on people. Be part of the solution, not the problem. It's embarrassing.
32nd ranked -
each entry should have a link for reader comments.
provide link for reader feedback.
102nd ranked -
Ad mail
Contacted AOL and was advised to submit a feedback for AOL ad mail popping at first part of the inbox. The Ad mail could not be deleted
102nd ranked -
How about some news from FOX and Newsman!
Rarely any more neutral or conservative news; I generally don't bother to see because it's all liberal news.
55th ranked -
Need more than 1000 bock emails.
100 blocking is not working, need more.
55th ranked -
calendar theme selection
The calendar is not syncing with the mail theme the two of them should sync and the theme should be reflected
256th ranked -
Emails now have 2 or more ads that intrude upon me despite my being a paying member
My inbox shows ads that displace my quick access to emails, but mostly, when screen sharing for my education sessions, clients will not trust me because I am whoring out ideas that I am not allowed to do!!! This devalues any pretense of AOL being impartial or being useful to real users of their service.
102nd ranked
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