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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
250 results found
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The comments section on aol news stories does not work at all.
I go to AOL news stories, I read the article, then I click on comments and nothing happens. I click on the icon on the top right of the title and nothing happens, I click on the button at the end of the article and nothing happens.
1st ranked -
It is hard to find the Replies people make. This problem started 3 weeks ago.
At the end of an article, I click on "Show comments", and then click on the bell icon to see replies people have made to comments I made. But, about 3 weeks ago, when I click one on of the replies, AOL does not get me to that reply. It opens the article and then stops. If there are only a few comments, I can skim each one until I find the reply to my comment. But, if there are a few hundred comments, it is difficult to find that reply.
3 weeks ago, AOL would go to the old…2nd ranked -
Partisan reporting
1 Still having AOL, I am a joke to friends and family.
2 I consider myself politically middle of the road and find the news reporting ridiculously partisan. The headlines are subjective and wildly skewed to the left.
Come on people. Be part of the solution, not the problem. It's embarrassing.
32nd ranked -
I lost All my AOL Contacts and the "Restore" is not Working to bring them all Back. What else can I do ?
August 12, 2026 : I lost All my AOL Contacts and the "Restore" is not Working to bring them all Back. What else can I do ? The Customer Service / Tech Support could not help me. Is there a System-wide problem currently with AOL ? Is that causing this Problem ? All my Contacts are GONE.
101st ranked -
Can I customize my news feed. I’m tired of seeing biased points of view.
I would like to see true journalism not biased points of view.
5th ranked -
editing
I'm not sure what is happening with the editing but have seen alot of typos and missed words lately in online articles
101st ranked -
Went to your help site and they were not able to address my issue. Every comment I post is being rejected, including a simple "hi". Fix it.
Fix the issue with posts being rejected. This is a new issue, noticed for first time yesterday. Tried posting "hi" and it was rejected. Appealed the rejection and the appeal was denied. I don't post insults or non-verifiable information, so there is no reason to 'block' me. You chat help was unable to even take a report on the bug??? What good is chat help if you can not report a bug using it???
18th ranked -
Unable to Delete a specific favorites from the AOL Webmail
Cannot delete any favorites from my favorites list. It will allow me to edit a favorite but will not delete one. When trying to delete one it gives an error message saying "cant do try again". Never will it let me delete any. I have spent two hours on phone with AOL tech support and they were not able to solve the problem. Supposedly they have documented the problem and I am to receive an email from aol when this problem is figured out and resolved. Date 8/18/2026
101st ranked -
check box numbering is so random it is useless. Allow customer to select a number of emails to rweview. Currently done randomly.
email deletion is Poor at best. It randomly selects a number, I've seen 40 to 445. Allow the user to select a #.
101st ranked -
recent changes to aol mail are not good!!!!
New changes are not user friendly. It's difficult to search. Our logo appears HUGE. It's difficult to delete unwanted text. The changes are not an improvement
101st ranked -
Fix your comment posting. It continually rejects comments like, "I agree." Pretty innocuous for a rejection.
AOL Comments are not rejecting all comments. It's rejecting comments like, "I agree" and other innocuous comments fully compliant with your terms of service.
32nd ranked -
Where did the Comments sections go at the end of each article? I've not seen them for weeks now.
Where did the Comments sections go at the end of each article? I've not seen them for weeks now.
101st ranked -
How about some news from FOX and Newsman!
Rarely any more neutral or conservative news; I generally don't bother to see because it's all liberal news.
55th ranked -
Need more than 1000 bock emails.
100 blocking is not working, need more.
55th ranked -
I am unable to comment on anything. Why is that?
i have not been able to comment. Why?
24th ranked -
Switching betw my 2 AOL email addr(1 pers- 1 bus) takes 8 clicks or more. Used to be 2. HELP
Switching betw my 2 AOL email addr (1 pers- 1 bus) takes 8 clicks or more. Very slow. Used to be 2 clicks and instantaneous. . HELP I have to do that many times per day
101st ranked -
unable to comment
When trying to comment to an article, the website is asking us to login. when we hit the login button, the page goes back to the same article and it's asking us to login again in order to comment. Issue seems to be ongoing for months now.
32nd ranked -
I can no longer see the comments on aol news. I can no longer make comments on aol news. Any idea why?
I can no longer see the comments on aol news. I can no longer make comments on aol news. Any idea why?
55th ranked -
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like be
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like before.
5th ranked -
I can’t post comments and I have tried all your remedies- so can you fix it or are u technically unable.
I can’t Post comments on your News Articles and I have no Policy violations. I have tried all your recommendations and still no results. It is only on my phone not desktop top. Can you fix it or is your SOFTWARE-so broken that u can’t?
55th ranked
- Don't see your idea?