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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
213 results found
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It is hard to find the Replies people make. This problem started 3 weeks ago.
At the end of an article, I click on "Show comments", and then click on the bell icon to see replies people have made to comments I made. But, about 3 weeks ago, when I click one on of the replies, AOL does not get me to that reply. It opens the article and then stops. If there are only a few comments, I can skim each one until I find the reply to my comment. But, if there are a few hundred comments, it is difficult to find that reply.
3 weeks ago, AOL would go to the old…3rd ranked -
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like be
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like before.
18th ranked -
Stop Censoring Free Speech
Stop censoring free speech
5th ranked -
I can't get the REPLIES to my comments after AOL's news page articles. Ur tech can't help. Said to notify you this way.
Long time avid user of COMMENTS section of AOL's news page, after each article. For 2wks I am notified I have multiple replies to my comments, but can't see them but can see already read replies several days old. Is AOL having a technical problem with the Comments section? Your chat tech said he can't help, suggested this. Using Win11 on AOL Gold. I tried reinstalling Gold without solving my problem.
24th ranked -
Review criteria for blocking SPAM
I believe AOL should initiate a review/upgrade of its screening program to block/minimize SPAM. In less than 2 months, I have received over 40 suspicious emails, all relating to cloud storage. With only 1-2 exceptions they have originated with different senders. It is my view that they were all so clearly and obviously fraudulent that even a marginally effective screening system should have blocked them. I talked to an AOL representative, asking for an email address to which I could send copies of the suspicious messages for review by someone in Technical Support to better display the nature and extent…
84th ranked -
"Login.aol.com/account/challenge/password" not working in AolShield or Firefox or any other Windows XP browsers.
10-6-25 "login.aol.com/account/challenge/password" stopped working after password typed and NEXT depressed. Turning circle icon that will last as long as you let it, hours . . . Windows XP OS, AolShield, Firefox, Chrome, Opera all do the same thing. AOL software for "login.aol.com" has been changed to lock out Windows XP OS browsers. Why? It has worked for years! Can AOL fix it, Yes or No? So far all I get from Technical Support is no!
84th ranked -
Can't enter comments into News articles on AOL Web Site.
I was working with tech support and their solution to my problem was to submit it to the customer feedback. So here we go:
I am logged into aol and was trying to comment on an article. after entering in my comments I noticed a blue button that said "Log In", I was already logged in but I clicked the button any way. That closed the comments including my new comment and sent me to the top of the page. Several things were tried but nothing they asked me to do or anything they did when the accessed my PC…
2nd ranked -
84th ranked
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i have an issue when i am typing in an email address on ''to'' field even if that email address is on my contacts it does not show uc
it works just on basic version on opera browser, if i use chrome or safari even on normal and basic it does not work, please help me with this issues
84th ranked -
Release the block on my comments.
Why has Aol/Yahoo put a block on my Aol news comments
18th ranked -
Can I customize my news feed. I’m tired of seeing biased points of view.
I would like to see true journalism not biased points of view.
84th ranked -
Suddenly almost all comments are being labeled "may violate community guidelines" regardless of content.
Comments are suddenly being labeled "may violate community guidelines" regardless of content. It started 12/24/24. Many other people have complained in comments. You can still read them if you click view. Something is obviously broken at the censor source and needs to be fixed
1st ranked -
Why is EVERYTHING I enter as a comment rejected?
Why is EVERYTHING I enter as a comment rejected? And don't give me that community standards stuff either. The most innocent statement is rejected. I see I am not the only one. Is this some kind of black list? If so, who is behind this"?
42nd ranked -
AOL Desktop Gold
AOL Desktop Gold, has some error and latencies cannot sign in on the software application and need to wait for the next update. I hope that AOl will gave us notification once the update was already done so that we can use the AOL Desktop Gold
84th ranked -
Post comments
Why can't I post a comment on an AOL news article?
84th ranked -
84th ranked
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Anyone Else Hate the Yellow?!
Hello! I have had AOL since the 1990s! I just wanted to tell you that I HATE the yellow! Please make the app blue again!
18th ranked -
Comment section hasn't worked as it should: When I click on likes and replies it no longer takes me to my comments like it did before.
Comment section hasn't worked as it should: When I click on likes and replies it no longer takes me to my comments like it did before.
84th ranked -
Emails that others are forwarding to me are not getting to my inbox. Others are getting a not deliverable message when they try.
For some reason, people sending me emails are getting "undeliverable" notices when they try to forward something to me. They can cut and paste into a newly composed message or they can reply or reply all but forward is not making it to my inbox and I am missing important stuff. Please do not tell me to call the 800 number where I can pay you to fix this - this is a bug and needs to be fixed without my funding.
84th ranked -
Customer service is buns
Customer service was horribly rude and unhelpful. Funny that I was told paying for the subscription was not worth it because there is no difference in service. They refused to elaborate on what benefits the subscription gets. They tried to speak over me many times as well after expressing frustration that waiting ten days for a call back was unreasonable. I was told to wait longer. Their customer service is non existent.
84th ranked
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