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177 results found

  1. having problems with homepage.pics move forward but text does not...how to talk with customer service?

    looking for customer service, my home page not working properly. Been with AOL for 30years, love it...

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    Responded  ·  0 comments  ·  News  ·  Admin →
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  2. Request for recovery mobile number..

    Not everyone has a mobile number and, if they do, not everyone wants the number used. I suggest that this not be asked.

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    We apologize for the inconvenience, but AOL is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact AOL customer support.

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    Click on the 3 dots located in the top right corner of your Chrome browser. Click the More Tools-Extensions link in the left navigation pane. Right-click the AdBlock add-on name in the list, then click the Disable button. Click the Disable button in the confirmation window to disable the Adblock add-on.

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  5. DO THESE ERRORS EVER END ??????

    An error occurred while retrieving your messages. Try again.

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    We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h…

    Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.

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  7. not seeing all Aol pictures

    Not seeing all aol pictures

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    0 comments  ·  News  ·  Admin →
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  8. you tell me this every day. when will you fix it ?? We detected some connectivity issues, therefore, we’re unable to load Conversation

    "We detected some connectivity issues, therefore, we’re unable to load Conversation"

    you tell me this every day. BUT when will you fix it ?? Or even care?

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    We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h..

    Also, make sure that you have the latest version of the browser installed. You can try using a different browser.

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    Responded  ·  0 comments  ·  News  ·  Admin →
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  10. Allow people to change their posting name on the news threads.

    I just want to change my name on the news posting threads.
    That used to be possible. Why isn't it now?
    Also, why are my comments deleted all the time? I DO NOT
    use foul language or post anything objectionable.

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    0 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    In order to change your nickname when you post a comment, please make sure to go on myaccount.aol.com and make sure to click Edit and change to your desired nickname.

  11. The Ad Opt-Out Process still doesn't work after your instructions

    I opened the dropdown - tried the more info link and it went to a broken page. You should shut off that partner until it's fixed. https://screencast.com/t/sX5Acsi9dP

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    Thank you for the info! We apologize for the inconvenience you are experiencing. At this time, we have identified the issue and it is being addressed. While we cannot provide a specific time when the issue will be resolved, our team is working to correct it as soon as possible.

  12. The Ad Opt-Out process is broken!

    Turn, one of your ad partners, provides a broken opt-out link. https://screencast.com/t/fkMARsLKsy

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    Please click on the drop-down arrow next to the company name (from the list of Ad companies), then go to ’More detail about ’, and click on ’Click here to opt out of ’ to manually out out from that one company.

  13. Give me back my old opening page with icons at the top for my favorites

    Give me back my home page with icons for my favorites. I want to dump the way my e-mail home page looks. I might as well be on hotmail.com.

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    0 comments  ·  News  ·  Admin →
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    0 comments  ·  Editorial  ·  Admin →
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  16. HIRE TECH SUPPORT THAT KNOWS WHAT THEIR DOING OR TAKE IT AWAY FROM VERIZON THIS IS WHAT I'VE BEEN GETTING FOR OVER 24 HRS.

    HIRE TECH SUPPORT THAT KNOWS WHAT THEIR DOING OR TAKE IT AWAY FROM VERIZON. HAS BEEN DOWN OVER 24 HRS NOW.

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    We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.

    Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.

  17. Question: i just got a request to verify my netscape account. This request went to spam and requests password. Legitimate?

    See subject line. Is a request not marked aol or netscape a real request? Don't want to be locked out of account, but also don't want to be hacked.

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    1 comment  ·  Admin →
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    Responded  ·  Product Support responded

    Please note that the comments are ordered by default as “Best” , make sure to order them by “Newest”.

    Also keep in mind that images and some comments will be flagged in our system prior to becoming public. Here are some reasons why your comments may be flagged: – Language (Examples may include: all caps, inappropriate words, etc.) – Suspicious IP – Any Image In order to create the best possible experience for everyone, we request that you abide by the AOL Community Guidelines, our core code of conduct, in all of your activities on AOL Services. For more information, please view our community guidelines: http://legal.aol.com/community_guidelines/.

  19. ANOTHER ONE = AOL LOADING ERROR !!!!

    WHAT EVER IS GOING ON THESE DAYS WITH ON GOING AOL
    PROBLEMS ????? !!!!!
    BLERK!
    ERROR 5
    ERR1800 Report ID: ip-10-1-2-137-20190531-021631-e5c05236-44f1-4659-bb06-2e06d4084d10
    Problem loading application

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  20. Showing Certain Movies

    I'm having trouble finding movie clips from the 1973 movie "Godspell". Can you please help me?

    Sweet Lady

    P.S.
    Please Reply

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    0 comments  ·  News  ·  Admin →
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