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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
177 results found
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delete guce.advertising.com
delete guce.advertising.com it stop you from logging in. guess its time to cancel aol
Hello there,
We have a solution for you, please try these steps: 1. Go to Internet Options 2. Go to the second tab(“Security”) 3. For the first zone, named “Internet” – press Reset all zones to default level 4. Go to the third zone: “Trusted Sites” and click on “Sites” 5. Type in guce.advertising.com then click on Add and Close 6. Hit Ok and reboot the browser. We also recommend accessing your account on a different browser (Chrome, Firefox, Safari)
Thank you!
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New Android Application
The new Android application is definitely not an improvement. It is harder to use and more difficult to navigate. Plus, I have to endure advertisements even though I pay for AOL and have repeatedly specified no ads
Sorry to hear you don’t like the new Android App.
Here’s the overview of this app: https://help.aol.com/articles/Overview-of-the-updated-AOL-app-experience-for-Android
Also, please note that paying members only have ad-free experience on the web browser and the app is not included in this.
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Get the headlines working. Print and pictures are not coordinated; print stays on "1/81" while pictures move on without their own headling.
Bring the headlines in print and their matching pictures together. Try it yourself. The printed headline does not change as one moves from picture to picture.
Thank you for your report. In order to fix this issue, please disable the adblocker on AOL.com.
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Too much content. Pages don't load. Can't read news stories.
Not an idea, just a suggestion. I would be more prone to scroll through and read your news stories if the pages would load faster. You have too much content. I am not on dial-up anymore, not using Wi-Fi, rather, I'm directly connected to cable and still, each time I click on a news story, I can't scroll down the page to read it because it simply won't load. In fact, it ties up my computer (page freezes) to the extent that I have completely stopped reading your news feed. Once in a blue moon, I'll try again, and without…
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try using a different browser.
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FIX THE COMMENTS SECTION!
Every time I click the box to type a comment the whole comment section disappears. This has been going on for over a week now. When are you going to fix it?
I think we may have a solution for you! Try clearing your cookies, cache, and history by following the info here: aol.it/1KTJUg6
You can also try using a different browser.
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I comment on aol news stories, and they wont get posted1
When I post a comment on an news article, they are only posted for half a second and then disappear, what can be done? AOL told me to contact you, that you could help.
Images and some comments will be flagged in our system prior to becoming public. Here are some reasons why your comments may be flagged:
- Language (Examples may include: all caps, inappropriate words, etc.)
- Suspicious IP
- Any Image In order to create the best possible experience for everyone, we request that you abide by the AOL Community Guidelines, our core code of conduct, in all of your activities on AOL Services.For more information, please view our community guidelines: http://legal.aol.com/community_guidelines/
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AOL News pictures do not match up with headlines/story summations. Pictures would change but not the headlines/story summations.
Don't know why your front page headline pictures do not match with headlines/story summations. Pictures kept changing but headline/story summation remain stuck.
A browser’s cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems:
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser -
Get My Favorites to Work Again!
All of a sudden My Favorites folder is empty. What the heck happened?
We would like to have one of our Mail Support agents look more into this. Please reach out to them at aolmailquestions@aol.com
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Stop shadow banning.
Stop shadow banning. I'll be contacting my congressman about it.
Thanks for your feedback.
We’ve looked into your comments on Uservoice, there’s none that has been deleted.
Should you have further questions, happy to look into those for your. -
why have you stopped posting readers comments on news articles
Why can I not read or post comments on news story's any more
We’re sorry for the difficulties encountered while trying to participate in the AOL community. The comments section is located at the bottom of the articles under Conversations. You can view all your posts in your Profile under Latest Activity. To view your Profile, click your Name in the comments section, then choose Profile.
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ANOTHER FRAUD MESSAGE FROM AOL MEMBER !!! -- WHEN IS AOL GOING TO TAKE APPROPRIATE ACTI PAY ATTENTION & TAKE APPROPRIATE ACTION WITH RHESE
AGAIN !!!! = MORE AOL - FRAUD MAIL !!!!! = From: Ms. Kristalina Georgieva <lyqmkjhg@aol.com
Please report these users to TOSgeneral@aol.com or mark them as spam, so the filters can auto-report these users.
Thanks for your support.
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Please update/correct feeds for Local and Weather for Zip code 32309. No update for three days!
Correct feed for Local News and Weather for Tallahassee FL 32309
Thank you for contacting us. We are happy to try to help and apologize for the inconvenience. If the local information on your homepage is incorrect (such as the weather report for a different location), please try these two solutions:
#1. Verify your location. This can be done by making sure your correct City, State is in the top left of your Welcome Screen. If it is not, please click “Update Your Location” under Local News and Weather, enter your Zip Code and press Save. Then try going to Weather.aol.com to see if this information is aligned with our weather source Weather.com.
#2. Clear cache, cookies, history, and footprints in your browser then repeat the instructions about in #1.
If the issue persists, email us at aolmailquestions@aol.com.
Thanks!
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We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed.
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Make it easier to close an account
Make it simpler to close an account. I have waited 90 days from the date I stopped paying for services. Yet, you will not delete my account.
Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username:
https://help.aol.com/articles/account-management-cancel-or-reactivate-your-aol-account -
problem
webpage keeps requiring me to refresh when i am trying to read my email
A browser’s cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems:
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser -
Please post here for articles related to Yahoo Sport: https://yahoo.uservoice.com/forums/376677
Thank you!
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Aol staff cheating me sir, He told me and he give the offers for msc cruise ship company job vacancy..... He asked $500 usd for that job.
Aol staff cheating me sir, He told me and he give the offers for msc cruise ship company job vacancy..... He asked $500 usd for that job
Thank you for reaching out, sounds like you got in contact with a fake customer support number. AOL doesn’t provide cruises. In case you provided them with your card info, I would suggest that you contact your bank.
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When are you going to fix the horoscope page?
Please fix your horoscope page or just delete it.
Please send us more info about the issue.
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Why have I been shadow banned by AOL?
Could it be because just because I question your lack of free speech? Shame on you ALL AOL.
The members usually get banned for offensive words or if someone reported them and they got reported.
- Don't see your idea?