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364 results found

  1. When you send code elderly people cannot grasp the number that quick

    Please allow the code you send to last a little bit longer because I am 85 and I can't absorb the information that quickly

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  2. Instructions for setting up outlook as a desktop agent is sparse and incomplete

    The help suggests Outlook as a desktop app can be configured to work. It worked right up until you change the authentication scheme. It also references app specific passwords as a solution but fails to explain what apps OR how Outlook and AOL will know. I created a password for outlook, it does not work. The help fails to explain if the name placed on the password matters and if it does how exactly. What do I tell Outlook about that password if anything? My accounts are from Verizon, the help suggests that I must use specific POP/IMAP names/ports. Sadly,…

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  3. I'VE BEEN A CUSTOMER SINCE BEFORE THE TURN OF THE CENTURY, BUT WHEN i CONTACTED CUSTOMER SUPPORT - THEY SAID NO ACCOUNT APPEARED IN MY NAME.

    i SUGGEST THAT SINCE YOU CAN FIND ME TO BILL FOR OVER 25 YEARS, THAT YOU FIND A WAY TO ALLOW ME TO USE 'CUSTOMER SUPPORT' ON OCCASION. SASSANYJ@AOL.COM - TRY IT, IT WORKS FOR PEOPLE TRYING TO CONTACT ME, BUT NOT FOR AOL! UNHAPPY USER!

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  4. Your browser is good for nothing get a better One

    Hello, I cant have a new tab, browser keeps the one is open and don't let open a new one, like if I want to put the url address keeps showing the one is open, want to use a new tab, and don't work, is been about a year that I been reporting this malfunction of your horrible browser. You people make changes to worse, not to improve. Do something now!

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  5. I was not able to remove the secondary address even it is eligible to be edited.

    I was not able to remove the secondary address even it is eligible to be edited.

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  6. Provide disable newsfeed "Today on AOL" when signing in

    Provide disable newsfeed "Today on AOL" when signing in. It says that this feature can easily be disabled by going to Options, select mail settings, general, un-check the "Show me Today on AOL when signing in" in feature. Doesn't work. Still get 50-60 news' daily! Please help!

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  7. Good aid from chat but unable to access direct email to you to copy ransomware threat from AOL email user

    Good aid from CHAT but unable to access direct email to you copying the ransomware AOL user email I cut and pasted to Word document received last night. to confirm report of same. Will Gravely 720-283-3351

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  8. How to Block permanently all Spam emails at once?

    Getting hundreds of spam emails. How do I Block permanently all Emails with one click?

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  9. problem with automated system when calling AOL

    When calling in AOL, the automated system asks me for the first 3 letters of my email. It is abs and the system asks me to repeat multiple times before sending me to an agent. Would like this fixed. Thanks so much.

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  10. WHY ARE 99% OF MY MESSAGES NOW BEING SENT TO THE SPAM FOLDER. WHY DID AOL START TO DO THIS ON THEIR OWN. HOW DO I STOP THIS FROM HAPPENING?

    AOL TROUBLE

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  11. I need to get rid of 2,000 old emails and do not know how to do it.

    I am old and very sick and do not know what to do.

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  12. Improve the service for AOL chat

    After reviewing the other items listed, it seems this is an issue that needs a lot of attention but it seems not to be addressed. Bad customer service should not be left like this to be repeated over and over. I am disappointed. First time I ever needed it and not be available. I know just another disappointed customer!

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  13. I have been trying to edit my favorites for two weeks. Please fix it

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  14. https://aol.mydashboard.oath.com/delete-my-account has been "this site can not be reached " for days

    https://aol.mydashboard.oath.com/delete-my-account has been "this site can not be reached " for days

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  15. How can i have comcast mail displatedvwithmy aol mail

    I also have comcast mail whydoesnt itshowwithyaol mailinbox

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  16. Add a link to the site that monitors hacking and phishing attempts. I want to fwd one that claims to be from AOL but isn't.

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  17. AOL GOLD beta not working properly on Windows 11

    c:\Users\user1\AppData\Local\ is where AOL GOLD is installed.

    On Windows11 each user must have their own MS userid & PW.
    but other users don't get aol as it's not in the PROGRAM FILES directory.

    Do you have a fix for this?

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  18. remove those idiotic "haters of AOL" spam spasms

    delete those idiots rants

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  19. ****

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  20. aol help leads you to the "billing" department to sell a service. Have a real help line.

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    Gathering Feedback  ·  1 comment  ·  Admin →
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