AOL Subscriptions and Plans
62 results found
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FEES
Been using AOL for years and paying almost $30 a month for a service that seems to be free. Supposedly for phone line. Nobody uses hard lines anymore. Why don't you convert these paying customers to a PREMIUM service with quicker dedicated access instead of often waiting on line because of large the freebee crowd.
We have been paying for years, for nothing.
Before we wake up and smell the coffee, please offer us something more. I think we have been faithfull enough to deserve it.1st ranked -
Make account cancellation easier to navigate. I spend over an hour trying to cancel System Mechanic. Your services are closed!
I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.
2nd ranked -
As a paying subscriber, I should beble to read the news teasers without constant "next page links"
Paying subscribers should have bypass for bews stories ithout constantly hitting Next Page
3rd ranked -
I pay $33.00/month. I do NOT want to see ANY ADS...POP UP or others. I blocked them but still get them. Fix it or good bye.
block ads on my paid account or good bye
5th ranked -
Poor Customer Service / Long waits for TECH / No support with Mailer-Daemon issue
I have been having a Mailer-Daemon problem since last summer. AOL has not fixed it. My email is being rejected and they said AOL was sending them phishing emails and marketing. They quarantined my AOL Emails.my AOL anymore. I pay $17.95 per month. FOR WHAT? Fix Mailer-Daomon issue please. Why are we paying clients at AOL? GMail is free.
7th ranked -
7th ranked
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ads in email and on website. If I am a paying member, provide us an option to stop seeing ads.
I am on the verge of completely moving away from AOL when I see adds in my inbox every day....particularly as a paying user. Some benefits are ok, but not worth me seeing Ads...if this continues, I will canx.
9th ranked -
TOO DIFFICULT TO WORK WITH AOL.
LACK OF RESPONSE TO CUSTOMERS.
9th ranked -
You ignore you long-standing and paying customers. I've been paying for AOL for over 20 years and you are ignoring me.
You need to fire 100% of all leadership at your organization and get folks that actually know how to run a company in charge. Otherwise, you folks are gonna go away.
14th ranked -
Have a section for cancellation of programs.
Have a section for cancellation of programs.
11th ranked -
Put good services back.
I am seriously considering canceling my subscription. I pay yet the service online has nothing special. Your price keeps going up yet I see no improvements to AOL. I dont want or need any of the stuff you have to offer as you say they are benefit to my subscription but nothing applies to me. In the past you had many things that were special for example the buddy list way in the past I could see if the aol member had picked up their mail... now I see the chat rooms are also discontinued. What special is left?
14th ranked -
It is impossible to navigate your site
Make it easier
14th ranked -
AOL's GOLD browser speed has fallen so far behind IE, Firefox, xfinity, etc.
Increase your browser speed levels, AOL GOLD is now like using a dial up program. Moreover, I have to switch to Internet Explorer to print cashed checks, something I was able to do in the past. Seems the other internet browsers are improving service; AOL is regressing, and I'm paying $4.99 a month for **** poor service.
14th ranked -
During this world wide plague & unemployment, AOL shouldn't be charging for anything.
During this world wide plague & unemployment, AOL shouldn't be charging for anything.
14th ranked -
senior citizen rates
At one time I thought AOL was free for senior citizens. At 77 yo I don't use email very much anymore, I have had the same email for many years, but thinking a free email app is sufficient at this point.
23rd ranked -
Try being REAL fair and letting people with opposing views on the chat....
Try being REAL fair and letting people with opposing views on the chat....you keep censoring anyone who disagrees and frankly its time for a class action law suit
23rd ranked -
AOL is truly inept.. SLOW.SLOW..SLOW..Improve your network!!!
AOL is truly inept..SLOW..SLOW..SLOW..
23rd ranked -
In my mind you could improve one heck of a lot by not being so anti-Trump in all your features
in my mind you could improve one heck of a lot by not being so anti-Trump in all your stuff.
23rd ranked -
You cold provide the benefits you promise.I was charged for my Lifelock this year, despite being enrolled in AOL Lifelock benifit.
When I received the notification from Lifelock, I called AOL, and a rep told me to ignore, that I would not be charged. Although the My Benefits shows me still enrolled, when I called AOL when I was charged, I was told I was not enrolled, although on my account, it shows the benefit is still activated. Needless to say, I'm now deciding on a new provider!!
23rd ranked -
Make Subscription information available to view
I should not have to hunt around your web site to view my paid subscription information. There should be an easy to find button option on the main page after logging in.
41st ranked
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