AOL Subscriptions and Plans


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  1. Give me a contact option that does not require a cell phone

    I am located where cell coverage is marginal, via satellite. I need a land line option. You will not allow me to register a land line.

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  2. I've been an AOL customer since the mid 90's. If I can't add a new screen name, I'll be canceling my service.

    Please reinstate the ability to add a new screen name(s) to my current service, and quit wasting money on offering "free" services that I have no interest in (IE: McAfee, ID protection, etc.).
    The ability to have multiple screen names on my account was the number one reason I stayed with AOL for roughly 22 years now.
    You have no idea how disappointing not being able to add my daughter to my AOL account is for me.
    I'll wait 30 days to see if you will allow me to rename one of my existing screen names.
    If you are unable…

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  3. 23rd ranked
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  4. Data selling should be disabled for AOL benefits

    One Life Protected is selling data according to Reputation Defender. This should be stopped.

    11th ranked
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  5. Talk about stupid pleases press 1 ...hummmmmmmm didnt gget that pleases press '1' hum didnt get that , please call us back when you need h

    hire people who talk english and dont work in a gym . fix the please press 1 for help you press 1 and it says Hummmm didnt get that talk about stupid ! WOW

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  6. 23rd ranked
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  7. I don't want to change anything.

    I like the way my AOL is set up. Please leave it alone.

    17th ranked
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  8. Need better access

    there should be another method of assessing data if not able with conventional. I am paying to subscription it is not free. 100.00 year. Should get better service. Consider leaving.

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  9. 23rd ranked
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  10. TO Get more help and make it easy when having aol problems.

    you can never get any help when you are having aol problem.
    I don't have an easy access to chat online to let them know what the problem is. Its so annoying and Im a paying customer.
    and Im not happy at all with this service. I have a problem every time Im trying to delete email I get this coming up: This Request is not allowed, Code: EP 4010. Does anyone know what does this means?

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  11. Revert back to your former system for Tech support system

    It is Your new Tech support System that doesn't even work marginally.That I am a paid subscriber for

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  12. Customer service protocols need to be stream lined

    Was on the phone with customer support for almost 2 hours. had to explain my situation 6-7x. no help and I had to pay 14.99 for a free month to get access to the level of support needed for my case . That level was useless as well. It was not until I demanded to speak to a manager that my issue was adequately addressed. Customer know when they are given the run around.

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  13. 17th ranked
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  14. Stop trying to say I have a premium account

    Keep getting your email to pay for premium account? My accounts are free. always have been.

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  15. ARE U LIARS EVER GOING 2 FIX IT SO WE CAN USE ANIMTED BACKGROUNDS IN OUR E-MAILS....LIKE WE DID BEFORE ???????? UR STATIONARY *** !!!!!!

    LIES NOTHING BUT LIES WE GOT FROM U ALL SO FAR......TIM ARMSTRONG U R THE BIGGEST LIAR !!!!!!!!!!!!!!!!!!!!!!!

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  16. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

    It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…

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  17. OFFER FREE MAGAZINE SUBSCRIPTIONS

    OFFER MAG SUBSCRIPTIONS

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  18. Data selling should be disabled for AOL benefits

    One Life Protected is selling data according to Reputation Defender. This should be stopped.

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  19. 13th ranked
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  20. 13th ranked
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