AOL Subscriptions and Plans
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Stop making us 'CLICK' 20 f'ing times to read an article!! I catch a headline I immediately leave aol and go google it for myself!
Wow I just scanned other comments... you guys are doing an awesome job!! At destroying your company based on greed!?!? wtf
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Make it easier to cancel some of your plans. I have been trying to cancel two subscriptions that I did not order in the first place.
It is not a new idea but a request to cancel two of your services that I did not sign up for in the first place. PLEASE CANCEL THE FOLLOWING SUBSCRIPTIONS TO TECH FORTRESS AND SEARCH AND RECOVER. I DO NOT WANT THEM AND DO NOT CHARGE ME FOR THEM. IT IS LISTED UNDER THE NAME "BERJUD"
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Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!
It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…
1st rankedThis issue is currently investigated. We apologize for the inconvenience and please call our Customer Support again.
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Poor Customer Service / Long waits for TECH / No support with Mailer-Daemon issue
I have been having a Mailer-Daemon problem since last summer. AOL has not fixed it. My email is being rejected and they said AOL was sending them phishing emails and marketing. They quarantined my AOL Emails.my AOL anymore. I pay $17.95 per month. FOR WHAT? Fix Mailer-Daomon issue please. Why are we paying clients at AOL? GMail is free.
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Cancel my System Mechanic via email 7:30 pm 05/19/2020 during the 1st 30 day trial!
Cancel System Mechanic in my first 30 day trial @N/C Called 7:30 pm 05/19/2020
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Email me an address to mail you past due. Desire basic, free package; don't see listed?
Email me an address to mail you check for past due. Desire basic, free package; don't see that option listed?
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TO Get more help and make it easy when having aol problems.
you can never get any help when you are having aol problem.
I don't have an easy access to chat online to let them know what the problem is. Its so annoying and Im a paying customer.
and Im not happy at all with this service. I have a problem every time Im trying to delete email I get this coming up: This Request is not allowed, Code: EP 4010. Does anyone know what does this means?23rd ranked -
Someone, PLEASE.. We ALL have virus problems.... Please RESPOND...
Why do you give us numbers to call and have us talk for 9 minutes only to find out your “closed”??? This is per Diane, 5-14-2020 at 10:22AM.. EVERYONE in America is using the same explanation... "The virus." We are exposed to it too, but still have to pay your departments even when they are closed. Please cancel my "System Mechanic".. Forth request.
23rd ranked -
How do I see my bill and what I'm paying $7.49 a month for and I just paid for MacFee $199. is that included in the monthly bill?
McAfee shouls be included in Monthly bill!
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This site is a mess. I have been trying to cancel Tech Fortress with no success.
AOL Tech Fortress keeps messing with the correct function of my computer. Please install a user friendly way to cancel.
23rd ranked -
Customer service protocols need to be stream lined
Was on the phone with customer support for almost 2 hours. had to explain my situation 6-7x. no help and I had to pay 14.99 for a free month to get access to the level of support needed for my case . That level was useless as well. It was not until I demanded to speak to a manager that my issue was adequately addressed. Customer know when they are given the run around.
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ARE U LIARS EVER GOING 2 FIX IT SO WE CAN USE ANIMTED BACKGROUNDS IN OUR E-MAILS....LIKE WE DID BEFORE ???????? UR STATIONARY *** !!!!!!
LIES NOTHING BUT LIES WE GOT FROM U ALL SO FAR......TIM ARMSTRONG U R THE BIGGEST LIAR !!!!!!!!!!!!!!!!!!!!!!!
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23rd ranked
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remove user name -- deceased!!!!
Please remove @aol.com from your lists. Owner is deceased. I've asked a dozen times. Let me state it again. @aol.com IS DEAD. He's not worried about any emails. tenth request.
23rd ranked -
AOL has been around longer than others, when is the day you just excel?I get tech help from other countries, why not here.
Take charge and be#1 Internet provider, AOL has many years experience,, but have gotten lazy...Come on....you got this.
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Are you ever going to offer an updated desktop AOL for MacIntosh OS10.13 and above?
New Desktop AOL FOr Mac OS10.13 and above
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- Don't see your idea?