AOL Subscriptions and Plans
230 results found
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The Extended Computer Protection "benefit" is somewhat a sham. After spending 26 minutes on the phone with the rep., he said that he could
RE: Member benefits: Extended Computer Protection Plan: After spending 26 minutes on the phone (mostly on hold), the rep told me that for some reason he could not get the request to go through; and that he could not get through to AOL.
What a waste of my time . . . Grrr!
149th ranked -
Get rid of LifeLock. I am notified by credit cards and Identity Guard 3-4 days before LifeLock! AND LifeLock bills me varying amounts.
Get rid of LifeLock!!! Supposed to be free, but they bill me. They told me that they couldn't cancel it and that AOL had to do that. I finally had to block them on my credit card and then they cancelled my account. It's all about money, isn't it?
80th ranked -
review the reviewers! postings that are left wing critical are deleted and postings refused
review the reviewers and posting causing refusal to participate. Some were dismissed immediately, even thougn they DID NOT violate community standards! A case should be opened to identify what comments were inappropriate when left wing comments presented are objectionable yet allowed!
149th ranked -
AOL mail has not been working since 6/28 when accessed using outlook or iPhone mail app - please fix this.
AOL has not been working with outlook or iphone mail app for over 2 weeks. It isn't working for many users. AOL - please fix this issue!
80th ranked -
I cancelled my $4.99/ month plan and am still being charged
Cancel my subscription and refund my money
80th ranked -
Have been a member of AOL for the past 10 years, yet I went into the hospital last September for a month,.
Have been a member of AOL, since 2011, went into the hospital last September, when I came out and tried to use my account (northwest60@aol.com), it wasn't there anymore. Can't bring up my e-mails, so had to start a new account(timothy mccleary@aol.com, but even that account won't let me have e-mails.
80th ranked -
51st ranked
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senior citizen rates
At one time I thought AOL was free for senior citizens. At 77 yo I don't use email very much anymore, I have had the same email for many years, but thinking a free email app is sufficient at this point.
28th ranked -
80th ranked
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Make account cancellation easier to navigate. I spend over an hour trying to cancel System Mechanic. Your services are closed!
I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.
2nd ranked -
Offensive ADDS..
Your adds are offensive to me as a Paying customer therefore I am charging a fee of $.50 per offensive add you gorge the subscription I have had over 25 years . I will bill you each month and expect a reduction of cost noted in full every month.
bg@aol.com149th ranked -
Im leaving
Im been with Aol for 20 + years and had no intention to leave, but your news (ALL LEFTIST ********) and this ad on my computer all day begging for mony was the last straw ( THE GIRL WITH THE MESSED UP NECK) !!!!!!!!!!!!!!!!!!
80th ranked -
TOO DIFFICULT TO WORK WITH AOL.
LACK OF RESPONSE TO CUSTOMERS.
9th ranked -
Customer service scammers
I had a problem reinstalling AOL gold in my laptop. I called and someone wanted to have some one AOL out source the service to India.Like Americans are not fit to do this job.Verizon could take Americans money but yet the jobs are sent abroad.
I had an experience last year when I called customer service and someone in India wanted to charge me for directing me on how I should download AOL gold, after gaining entry into my system, and I had no intention of paying $120 , they locked up my system.
Today 7/23/21 The same thing happen…149th ranked -
What is keeping me from accessing two of my three email accounts? They are there for a reason
There are three members of my family and each had an account, but as of a couple weeks ago, all but my original account disappeared.
Not great customer service.149th ranked -
Make Subscription information available to view
I should not have to hunt around your web site to view my paid subscription information. There should be an easy to find button option on the main page after logging in.
51st ranked -
asurion insurance company doesn't stand by policy.
According to my contract with AOL and your company this is something that is covered read your policies. This was previously submitted and accepted and as I stated previously I was in the hospital for several months with covid-19 and was unable to get to you in addition I never received the box for shipping but you did take my $25 for service days
All documentation was supplied and my claim was excepted now you are saying it's not but, If you review your policy you will see it does and was. This information also has been submitted to AOL…149th ranked -
you can only sign on one cs account at a time yet you ask for a code sent to another account for verification
this is stupid. find another way to verify identity. THERE IS NO WAY TO GET THE CODE WITHOUT SIGNING OFF OF THE PLACE TO PUT THE CODE.
80th ranked -
If Lifelock is one of my "benefits", then why I have I never, ever, received any kind of notification from them.
When there is suspected fraud on my credit card, I would like to be notified by Lifelock. In the many years I have had Lifelock as an AOL Benefit, I have never once been notified even though I have had several cases of suspected fraud. How can I be sure it is active?
149th ranked -
Premium member being targeted by AOL employee
I have been a paid Premium Member for 24 years. My posts are being automatically blocked. I posted just one word several times, yes, maybe, no etc and immediately I am blocked. These words do no violate your guidelines. This unabated discriminatory censorship has got to stop and this individual needs closer supervision by management. Please remedy this immediately. I am paying for this benefit.
149th ranked
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