AOL Mail Noble
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
90 results found
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Never receive verification code to my number
Cannot change phone verifications AOL deliberately blocks my ability to update my phone number by never sending verification code to my phone. After several attempts until timed out. AOL are harassers by shutting out access to important emails with notices to update verification methods.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Can I have two AOL addresses?
Can I add a second address to my AOL account?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Set up .aol mail account on iphone se
I am unable to set up a new .aol mailbox account on my iPhone SE.
The page skips to a ‘clean my mailbox’ advert.
How can I solve this?Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not being able to receive verification codes from any site??
So it's been months almost a year and I've been unable to receive verification codes from multiple sites. I've tried numerous times and with different sites for different things. And everytime it requires a verification code, i am unable to receive it. I've called customer service but they said it should take 24hrs and to refresh my browser, clear the cache, I've done all of that and still nothing. I'm about to terminate my account at this point😑
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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U GUYS NOT CHANGING MY PROFILE NAME TO SK MISHRA INSTEAD OF SWADHIN KUMAR MISHRA EVEN AFTER 46 HOURS my name is showing sk mishra to me, b
U GUYS NOT CHANGING MY PROFILE NAME TO SK MISHRA INSTEAD OF SWADHIN KUMAR MISHRA EVEN AFTER 46 HOURS
my name is showing sk mishra to me, but whoever i send an email to, is seeing my email name as, SWADHIN KUMAR MISHRA instead of sk mishra
OUT OF MIND, NEVER EXPECTED THIS FROM AOL, WAS WORLD'S NO. 1 IN MAILING INDUSTRY.
AND ONE OF THE MOST CUSTOMER-CENTRIC COMPANIES IN THE WORLD.
???????????????????????
FIX IT N CHANGE MY NAME TO SK MISHRA, SO THAT IT WILL REFLECT AS SK MISHRA STARTING NOW
WAITING FOR UR CONFIRMATION
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Retrieve my OG Account Email & analytics. — Ronnie Yantani ™
To whom it may concern @AOL, I’d like to retrieve my OG AOL Email & Account information prior to 2000, if possible.
Please & thank you, —
Ronnie Yantani ™
Sole Proprietor & Adviser
Yantani ™ Consulting Group
ronnieyantani@aol.com
ronnieyantani@gmai.comHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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AOL app
I cannot get AOL on this phone
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Where is my outbox?
Can’t find my outbox
Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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After over a year I finally got into my account and it’s all deleted
I don’t know what in the world AOL was thinking within the past few years. I could not log into my AOL when I tried to login. It wanted to send a code to a phone number I did not have anymore. It then made me call tech-support that tried to charge me money to access my account. I had very important emails on there. I was trying to retrieve and nobody at AOL or their call center in India could actually help me. I just tried to login again and it gave me the option to actually add a…
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Report reasons for outages
Reasons for previous outages need to be reported to users. Especially 7/25/2025, a major outage.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Cannot see my mail
Why can't I see my mail
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Recent changes to app
I can't get to my mail using the app. This started a day or two ago.
When starting the app, the "Mail" icon doesn't show up.Hi there! We are really sorry to hear about the issue that you are facing. We'd love to try and help! Could you please contact us at @AOLSupportHelp on X.com? We are looking forward to your DM!
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Getting excessive amounts of SPAM.
I’ve had my AOL account for close to 30 years, but lately the amount of spam I’ve been getting is out of control. I spend way too much time every day trying to unsubscribe, block senders, and mark things as spam—hoping it’ll slow down—but it just keeps coming. It’s exhausting and honestly a huge waste of time.
I even called AOL, but unless I wanted to pay them, they wouldn’t help. At this point, I’m seriously considering shutting the account down for good. Hate to do it after all these years, but enough is enough.
Does anyone have any suggestions…
Hi there! We are really sorry to hear about the issue that you are facing. We'd love to try and help! Could you please contact us at @AOLSupportHelp on X.com? We are looking forward to your DM!
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I am not getting IMPORTANT email. WHY IS THIS HAPPENING!!!!
I’m having to get a new email because I haven't been getting important emails. I’m HIGHLY upset about this!!!!
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I dont know if aol is going to stop existing but they got to do a better job of receiving and sending emails because im unable to do both!!
Like if theres an update on how to receive and send messages, it needs to be known
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Aol just deleted my emails
Aol box popped up when I tried to open up my email to compose and it said keep your emails clean and I tried to x out of it and it just popped a message saying that it deleted $740 messages and when I went to recently deleted there was nothing showing AOL is criminal and I feel like there needs to be the FTC needs to get involved the FCC East get involved president Trump needs to get involved and there needs to be a class action lawsuit against AOL
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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login malfunction
It took me seven times to login
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Wo sind meine Emails ? Das Postfach enthält nur noch drei Mails. Alle anderen Mails sind verschwunden
Meine Postfächer sind leer. Lediglich 3 neue Mails im Empfang. Wo sind alle anderen hin?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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