AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
28 results found
-
upgrade your security playform , this is a breach
My email has hundreds of spam a day. i have lost very important emails and this is clearly fraud. Find the source of this , ive had ransom email as well. It appears to be somehow tied verizon , aol , yahoo, fake contractors. Microsoft etc. fix this now. Im also writing the Fbi with this security issues aol is ignoring.
Hi,
If you’ve started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. This can also be an indication that another login account has been compromised.
Please refer to this article for more information: https://help.aol.com/articles/Control-excessive-spam-email
Thank you,
AOL Mail team -
How do I remove emails cause I got over 200.000. Thousand of them
This is a problem and I can’t find my emails it’s overshadowed by a bunch of **** emails. And the spam is getting into my inbox as well.
Hello there! Sorry to hear about the trouble. Here we have some websites that could help you with deleting multiple emails: https://help.aol.com/articles/delete-emails-in-the-aol-mail-app and https://help.aol.com/articles/delete-emails-in-new-aol-mail.
-
Need to change password by myself
Need to change password by myself
-
The AOL mail is second to none , best email ever so fast and just perfect x
Brilliant email will never change perfection x
Hi there! Thank you for your amazing feedback! We're thrilled to hear that you're enjoying the speed and performance of our email service. It's great to know it's meeting your expectations, and we'll continue working to keep providing you with the best experience possible.
-
Blocking sender
Blocking senders
For additional support for blocking a sender you can go on help.aol.com reference in this article: https://help.aol.com/articles/block-and-unblock-email-addresses-in-new-aol-mail
-
I am not recieving emails for **
I am not recieving emails for blnbernie
Hi there,
If you are able to sign in and read your mail, however you’re not receiving new mail, there are a few things you can try to fix the problems.
Check your filters:
Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you’ve created to make sure your messages are correctly organized.
Learn about delivery delays:
Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet traffic, or routing problems.
Unfortunately, other than waiting, you won’t be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time.
Check for emails in…
-
Not able to sync my aim email
I'm not able to sync my aim email anymore inside my Gmail app. I have reset my password several times but it doesn't allow me to sync for incoming nor outgoing mail even though the SSL settings have not changed. Can someone help.
Hi there,
By default, we block access to AOL Mail from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you’re unable to log in from an older app, you still have several options available to you.
Please refer to this article to see how to access AOL Mail: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you,
AOL Mail team -
Unblock senders
How do I unblock a sender
-
Aol app
Tha app for Android now won't let me send an email to a new address.
It wants me to agree to let AOL have access to all my phone's contacts...bad idea.
I deleted the app a nd now use Chrome to get to AOL.
Soon I'll get another email account after 30 yrs -
Domain Issues??
For some reason none of my Home Depot emails are coming through making it impossible to access my account.
-
AOL mail very slow to open
Every since you change it takes forever for my email to come up and open I try to check why and you want $$$$ every month for tech services to fix my problem I have been with AOL 1996 why would I want to change why is this happening
If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you’re doing by fixing the source of the problem. Try each step in order, then check to see if the issue is resolved before moving on.
1. Check if your device is connected to a network.
2. Update your browser to the latest version.
3. Close and restart the browser.
4. Clear the browser’s cache and cookies – check with your browser’s manufacturer for steps.
5. Enable location services – check with your browser’s manufacturer for steps.
6. Restart your mobile device.
7. Uninstall and reinstall the web browser.
8. Use a different web browser.
9. Update your device’s operating system to the latest version.
10. Contact your device’s manufacturer for further assistance. -
Stop sending conservative emails to spam
Stop sending conservative emails to spam folder. Democratic Party emails come thru to Inbox.
Hi there. By marking messages as Spam or Not Spam you are customizing your personal Spam filter to learn what is spam and what is not.
Emails will be tagged as a spam depending on the behavior it was sent or on the spam controls of the recipient. If there are links, images or phrases that the AOL Mail service deemed as a spam based on the complaints of other members, it will automatically go to spam folder. If the mail was sent as a bulk mail, it will automatically go to the spam folder as well.
Also, please make sure this email address is added to your Contacts list.
-
I'm not receiving emails anymore
Explain why I'm not getting emails.
-
Fusionner plusieurs adresse mail en une seule boite
Serait-il possible de rattacher mon adresse aol avec mon adresse Gmail ce serait formidable de ne pas ouvrir à plusieurs places mes mails. Je vous remercie d'avance pour votre travail
-
I want my old email back
Lost my old phone I have a new phone number I need put on
Hello there! Sorry to hear about the issue. In order to look into it, please feel free to check help.aol.com. For further information, you can also reach us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp).
-
Hate the new format. Attachments won’t download. Go back to old
Go back to the old format
Hey,
Thanks for reaching out. Our product team has released a fix for the attachments issue, so you should be all set moving forward.
We appreciate your patience while we resolved this issue.
Sincerely,
AOL Product Support -
Not Receiving Emails
Hi I'm Not Receiving Any Confirmation Emails Or Verification Codes That I Send From Websites And Games I Play Like PlayStation, Or Facebook...What's Going On, Help Is Needed By Admin, AOL Team Etc, This Has Been Going On For 2 Years Now, Not To Mention Me Thinkin' It Would Be Fixed Beforehand Without "Feedback" Having To Be Made ...Please Help With This Error ASAP, Maybe Other Account Holders Have This Issue And Need It Resolved Without A Second Thought To Even Say Or Type Something About This. Please And Thank You.
I Have Another Email With You All Under The…Hi there! We are sorry to hear about this. For the best support available we would suggest you to visit help.aol.com and click on "Contact Us" or reach out to us through social media platforms( X, Reddit, Facebook).
-
I am not receiving emails
I guess I am not the only one judging by the list of people reporting the same issue. It would be nice to post at least one response regarding this issue
-
Logging in
Not able to login to change password. States invalid password with no way to change it
-
- Don't see your idea?