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Why cant i see old emails. Why does my messages in new emails dissapear when you go to open them. This is rubbish

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Julie Pearce shared this idea  ·   ·  Report…  ·  Admin →
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  • GILLIAN ISHERWOOD commented  ·   ·  Report

    I’ve got round it by downloading the app but u get adverts which is a pain !! Hopefully this will be sorted ASAP

  • S THOMAS commented  ·   ·  Report

    It only happens on my mobile device, desktop version works fine.
    If I search for the vanished e-mail, then it appears in the list of responses and I can open it fine - just depends on my being able to remember a keyword before it's vanished.

  • Andrew Hook commented  ·   ·  Report

    AOL this is a joke now sort out this problem

  • Maria Anderson commented  ·   ·  Report

    I have problem to my email everytime I read it disappear and even my latest email disappear all empty.

  • Stephen Seath commented  ·   ·  Report

    Thats great that aol are looking into this issue, now how about the annoying ads that stop you reading your emails?

  • yellowarmy49 commented  ·   ·  Report

    It's infuriating, I had a very important email regarding a hospital appointment and I clicked on open and it disappeared. It's ridiculous.

  • +NIGEL TATE commented  ·   ·  Report

    Exactly the same here
    They open on my phone fine but not on my tablet
    Anyone know the fix yet ?

  • LORNA BENSON commented  ·   ·  Report

    I am having the same problems and I am very concerned. Whenever I go to open an email, it open for less than a second and then disappear. Also the folder for 'old mail' have disappeared And a lot of the emails say 'mail delivery subsystem' instead of having an actual email. Please help!

  • Colette Fenwick commented  ·   ·  Report

    Can't find Settings on the left hand side. A picture would help.
    Colette Fenwick

  • Desmond a. Gibbs commented  ·   ·  Report

    My emails flick away to the right before I can read them. I then have to search for them by name. Old mail folder no longer exists

  • HAZEL LEAHY commented  ·   ·  Report

    Same problem. New mail disappears as soon ad I click on it. Old mail has disappeared completely.
    Hazel

  • JAMES HOUSE commented  ·   ·  Report

    It opens for a split second and then closes. It is not possible to read it. It is also not possible to open old emails.

  • maxmordus commented  ·   ·  Report

    I had a request for further information. Just to clarify there is no opportunity to read the email as it automatically closes after opening instantly.

  • Paul Langstone commented  ·   ·  Report

    If I click on email to read on my mobile it deletes it. But doesnt delete on my lap top. I need to read messages off my mobile throughout the day. Aol please help

  • PATRICK LARKIN commented  ·   ·  Report

    It disappears BEFORE it can be read.
    The only way to read it is to Flag it first, then go to flagged.

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