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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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8 results found

  1. Folder names

    Why can't I create a new folder in the newest update? When trying to use the keyboard to enter the new folder name, the keyboard disappears before you can enter anything.

    As with all of your updates, if it works, don't mess with it. There was nothing wrong with creating a new folder before.

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    1 comment  ·  Folders  ·  Admin →
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  2. Folders

    1) is there a LIMIT to total # of folders we can have on aol.com ( I don't use the app )?

    2) is there a way to ADD more folders ( sub ) to a MAIN folder?

    3) I cannot ADD anymore folders to my aol.com account ( main / ROOT ) folders.

    I don't use the app, I use a browser only.

    Can you all research & address / explain how / re-code the browser version to fix these?

    67th ranked

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    0 comments  ·  Folders  ·  Admin →
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  3. I can no longer create a new folder

    Create new folder

    77th ranked

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    0 comments  ·  Folders  ·  Admin →
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  4. Can no longer create a folder. Why?

    I can no longer create a new folder. Why?

    77th ranked

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    0 comments  ·  Folders  ·  Admin →
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  5. Folder

    • THIS IS AN ONGOING ISSUE FOR 1+ YEARS

    STILL CAN'T create more folders using the bowser version thru CHROME & Android 13 & UI 5.1.

    I TAP the + add folder
    Opens dialog box for folder name
    Begin typing name, dialog box closes.

    No message, no error code.

    105th ranked

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  6. Enter the 8-character code

    orgbisse7700@gmail.com

    105th ranked

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  7. サブスクフォルダで解除済みメール削除

    サブスクリプションのフォルダで、解除済みのメールを表示されないようにしたいです。よろしくお願いします。

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  8. Poor service request.

    Emails were accidentally deleted from my trash folder. AOL is asking for a one time or monthly fee to restore them. I've been a decades long user with no issues until now. I don't understand a fee to perform what would take a few seconds or key strokes to do. Very disappointing to say the least.

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