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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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  1. Poor service request.

    Emails were accidentally deleted from my trash folder. AOL is asking for a one time or monthly fee to restore them. I've been a decades long user with no issues until now. I don't understand a fee to perform what would take a few seconds or key strokes to do. Very disappointing to say the least.

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