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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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3 results found

  1. Drafts can’t be opened/edited on the AOL Mail app.

    Emails that are written and saved as drafts on the AOL app cannot be opened and edited at a later time, even minutes later. The email refuses to respond to being tapped to open, and the only option is to swipe the email to delete it. Please fix this - this has been a problem for over a year!

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  2. Your ***** does it work

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  3. New email —> Drafts —> Doesn’t always send

    Email chains also reach a point where, upon being sent, they sit in the Drafts folder. It is only upon opening the Drafts folder, then opening the Sent folder, then opening the Drafts folder again that the email finally gets sent and can be seen in the Sent folder. This is more common with an email chain over ten emails long, but can happen at any time. Please address this!

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