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Why cant i see old emails. Why does my messages in new emails dissapear when you go to open them. This is rubbish

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Julie Pearce shared this idea  ·   ·  Report…  ·  Admin →
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  • beverley lowry commented  ·   ·  Report

    I’m having the same problem, where is my emails going? How can I read them and access old mail, why is aol not helping?

  • Dory Scott commented  ·   ·  Report

    I also have lost my old e mails on both a brand I phone and an I pad please can you suggest a remedy

  • gary farrar commented  ·   ·  Report

    Having the same problem very frustrating

  • jareynolds2405 commented  ·   ·  Report

    I can't see my old emails either, so annoying as I've no idea what have I in there, some of which may be important. I'd like my access to my old emails re-instated

  • PAUL JEWITT commented  ·   ·  Report

    Best thing to do is leave AOL,I have bt address so will use that from now on ...Goodbye AOL after 20 years at least.

  • PAUL JEWITT commented  ·   ·  Report

    OK gone in settings and deselect new version can read emails but there is no old email folder...What a **** up.

  • Elsie Newcombe commented  ·   ·  Report

    Having same problem since Friday its annoying as I have an email I need to urgently reply to.

  • stephen warren commented  ·   ·  Report

    Same problems, email disappears on opening, then can't access old emails, so frustrating

  • Kevin Mills commented  ·   ·  Report

    Come on AOL I've had problems opening emails with your new email settings for 4 days now, please advise customers on a fix. The only way customers can currently vew emails is to revert back to old style or basic email settings.

  • CARRIE Roberts commented  ·   ·  Report

    I'm having the same problem my new emails disappear straight into my old emails before I can read them and then I can't open my old emails folder. This is really bad as there are emails I desperately need to see!!!

  • SUE HALL commented  ·   ·  Report

    Hi, having same trouble with trying to open emails and desperately need them for course work.

  • Steven Laugharne commented  ·   ·  Report

    Why is my emails disappearing this is no good has anyone had a reply to this

  • Andrew McCluskey commented  ·   ·  Report

    This is truly annoying, how can you make such a ridiculous error

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