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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12009 results found
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No more Two-Step waste my time authentication!!!
As an AOL customer since almost before AOL came into being I resent the waste of time I must endure to access my email thru this two-step authentication process. What does it actually accomplish!!??
How do I get rid of it?!?
What the **** is UserVoice??767th ranked -
I can't seem to comment on articles anymore, no matter how anodyne my comment. Have I been banned or restricted in some way?
This is about my inability to make comments. Have I been banned or restricted in some way? It seems no matter how normal or commonplace the comment is, it will not publish and tells me to "retry".
2684th ranked -
Trying to cancel VPN and not given that option!! You are taking too long to answer phone and I don't talk to robots.
your website sucks and your phones do too
4794th ranked -
For god's sake, fix the functionality of Notifications!!!!
Sick of not being able to find and read comments and replies.
2684th ranked -
I really hate all the ads and 'jaw dropping' **** about half naked females on aol 'welcome'
I really hate all the ads and 'jaw dropping' **** about half naked females on aol 'welcome
4794th ranked -
When you censor give me why.
When I post on your interactive news feed I sometimes am told I am being censored but not what nor how to fix it. Please give me this info. My case #28073172
4794th ranked -
Issues with Financial Institutions on the Mobile App
You app function is not allowing me to Move Emails from my Financial institutions to their proper Folders. I have to Log into my Desktop to move them properly for storage. not sure if this is done on purpose to try to draw Folks to a paid service or a glitch in your Mobile App. Either way, Would be something to look into and try fixing this issue.
4794th ranked -
This morning, I just received an official email, but I thought it was a fake. It's misleading. FAQs. https://e.email.aol.net/click?Ea29fb2
This morning, I just received an official email, but I thought it was a fake. It's misleading.
FAQs.
https://e.email.aol.net/click?Ea29fb2tAYW9s...long.../s5ga2f6de9cthis URL redirect to
https://s.aolcdn.com/membership/aollegal/en-us/faqs/index.html
Why use redirect ?
Why use complex expression ?I think the links should be expressed more simply, without redirecting.
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Hello AOL Member (*****@aol.jp),We're letting you know that your use of AOL services will be governed by
a new Privacy Policy
https://e.email.aol.net/click?Ea29fb2tAYW9sLmpw/CeyJtaWQiOiIxNzY0...long.../sdp7dcc8346and Terms of Service
https://e.email.aol.net/click?Ea29fb2tAYW9sLmpw/CeyJtaWQ.../sfh8bff92cfon or after January 2, 2026. We encourage you to review these documents to understand how your information will be handled after this change. There's nothing you…
4794th ranked -
For god's sake hire people who have even the most basic WRITING skills & knowledge.
Anika Reed, shame on you for being so sloppy, ignorant & even illiterate by writing: "....experiencing WITH food insecurity. You wrote this in the article about Harry & Meghan's Archewell Foundation's support of Our Big Kitchen Los Angeles. Where in god's name did AOL find you illiterates, and why are THEY not evaluating your so-called "writing skills" BEFORE they allow you to embarrass yourself AND embarrass AOL. AOL should be disallowed to publish such trashy articles UNTIL they hire people who, most assuredly, KNOW HOW TO WRITE even in the most basic way. This is an ongoing MAJOR problem with…
4794th ranked -
Tell us why 3rd party email is failing all of a sudden? (November 2025)
Can you at least let us know why? Yesterday, you showed a notice there was an issue with email, now that had disappeared with no information as to why.....
4794th ranked -
why is it that I constantly block spam email addresses yet I keep getting more emails in my spam folder from the same senders?
If my company can block spam, why can't AOL???
1733rd ranked -
moderate your censoring agents they are biased and left leaning
left leaning censoring must stop please
1733rd ranked -
FIX ALL PHASES OF AOL IT IS ALL BROKEN
FIX FIX AOL PERIOD
4794th ranked -
Aol quit working on outlook and through gmail can't set back up!
AOl is not updateing through Outlook or gmail. It wants my password. I create a third party password but it's not working!
4794th ranked -
Allow me to choose topics and providers for the news feed on my email page. So much of it is useless fluff and disguised ads.
Allow me to choose topics and providers for the news feed on my email page. So much of it is useless and there are too many fake news stories about consumer deals from aol or its advertising partners. I don't need "news stories" on diet, exercise, pets, sports, celebrities, or gossip.
Of the 20 stories appearing in my feed, only four or five are actual news. The rest is either fluff or ads disguised as articles. I'm intelligent. I want intelligent news. This is the reason I rarely look at what is in my feed, let alone actually reading an…4794th ranked -
767th ranked
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Deleting Old Emails! I would do it, thus freeing up space, if I could choose in what order to view, i.e. name, date, etc.
Used to be able to do this, but I won't go through them one by one to delete. If I can click on email address title at the top and have it move to alphabetical like it used to, then I could block delete and free up a lot of space from my thousands and thousands of sitting emails.
4794th ranked -
The top of my email, where you place ads, has a dishonest ad about iCloud storage. Please remove it!!!
Screen your email postings.
957th ranked -
Can no longer post comments. Why?
I have been able to post comments to articles up until yesterday. No longer can comment. Click retry and still get message stating "Your comment failed to publish". What's going on?
2684th ranked -
AOL Desktop Gold
The emails from the draft folder were not showing on AOL Desktop Gold. I did a back-up, reinstalled the app again and now none of the emails are showing, instead it shows purple lines.
4794th ranked
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