AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12017 results found
-
E-mail Down
For the past two hours+ I have been unable to access my E-mail. Fix it.
4794th ranked -
Well, have someone to answer your help lines or have someone to answer the chat line.
No AOL mail service works and the 800 customer support and technical help lines ring until the time out. The live chat doesn't connect because, it says, no agent is available.
4794th ranked -
My mail has not been available all day so far. When will it come back??
My mail has not been available all day so far. When will it come back??
4794th ranked -
Why is my mail unavailable? I need access NOW
AOL is my main email provider. You absolutely can not have your mail servers down for any reason. You have to have backup or whatever. It's just not OK to not have access when I need it.
2684th ranked -
Poor Help Service
Why does all the help number say "The Number Has Calling Restrictions" meaning that thee is NO help unless you start to subscribe. All I get when accessing my mail is " An Error Occured when fetching your mail" and Try back later,well I have tried back later and later and later and it is still the same. Then calling the numbers show all have the same statement that they have calling restrictions. Either fix your help and system or tell us we need to go elsewahere for our e mail.
4794th ranked -
Why does AOL try to get married people to cheat on their spouses?
I am fed up with all the dating ads. Why do you send them to married people? Trying to get them to cheat? Plus, I have never been a lesbian and take offence at being targeted to try dating one. You guys push this agenda and it's sickening. I am a paying customer, and married 40 years now, I should not have to deal with this disgusting stuff. Just stop!
2684th ranked -
Stop displaying Biased News
Stay nuetral on politics! Show both sides not just one!
4794th ranked -
QUIT WITH THE ATTEMPT TO HAVE ME CANCEL AD BLOCKER!
NO, I WILL NOT CANCEL AD BLOCKER BECAUSE YOU MORONS THINK THAT FILLING A PAGE OVER 3/4 FULL OF USELESS ANNOYING ADS IS OK. I HAVE ABSOLUTELY NO INTEREST IN ANY OF THSE FREAKING ADS AND THE SMALL WINDOW WHERE THE 'NEWS' APPEARED WAS NEARLY TOO SMALL TO READ, BUT, THE ADS WERE IN FULL, HUGE PRINT. NOW, THERE ARE POP-UPS OF AOL WANTING ME TO CANCEL IT? NO FREAKING WAY! VERY DOUBTFUL THAT ME HAVING AD BLOCKER WILL 'INTERFERE WITH THE PAGES OPERATION'. THEY ARE ADS, NOTHING MORE THAN ANNOYING ATTEMPT TO GET ME TO GIVE OUT MY INFORMATION…
4794th ranked -
It appears AOL is not a fan of the current Trump administration. Your articles have an obvious bias and are NOT fair and balanced.
Either use fair and balanced journalism or loose your current paid subscription user base. Its really that simple for me. I've been a paid user using AOL for over 40 years but I'm ready to leave and drop my subscription if AOL can't be fair.
4794th ranked -
4794th ranked
-
Comment section
Today, 7/23, I posted a comment on your first news slide, and it concerned Trump, but my comment was about the disservice AOL has been doing, being a sort of brokerage site to post articles from all other news sites, be they left or right of center, yet how you have not been posting anything about the findings of our Dir. of National Intelligence, Tulsi Gabbard and her findings against Hilliary Clinton and Obama and his administration concerning Russian Collusion. My comment was immediately put on hold for further review. I checked back 20 minutes later, and it was posted…
4794th ranked -
Change to Arial Font. Please
Arial is not available as an option in writing an email. Please change Arial has been available for years, This changed 2 days ago.....Why?
4794th ranked -
I have been a loyal customer w/AOL for over 35 years! (One of the only I communicate with.) I used to be able to send out every email autom
I have been a loyal customer w/AOL for over 35 years! (One of the only I communicate with.) I used to be able to send out every email automatically in a color of my choosing. Now, I need to color EVERY email individually. This is both tedious and time consuming. Why did AOL change this feature? PLEASE have this as an option goimg forward!
Lee Steinberg (steinleer@aol.com)
4794th ranked -
Want to close accounts
No longer this aol mchunter84.com. How to remove it ASAP I don’t have a computer anymore!
4794th ranked -
4794th ranked
-
welcome screen in aol desktop gold showing incorrect new feeds
my aol desktop gold i showing british (from England ) news on the welcome screen instead of news form the U.S where I live screen and search is bringing up .uk results instead of ,com
4794th ranked -
As a long time AOL customer I've noticed how much AOL has shifted to the Right especially when Liberals comment on stories. Just today, happ
As a long time AOL customer I've noticed how much AOL has shifted to the Right especially when Liberals comment on stories. Just today, happens all the time though, if I respond to someone who accuses Liberals of suffering TDS (Trump Derangement Syndrome) and I tell them that maybe it's them who suffer from BDS (Biden...) AOL rejects my post. I never use profanity but because I've taken an opposing stance to AOL's preferred party I feel like I'm being silenced.
Today, after reading a really nasty post attacking Gavin Newsome, I tried to post my thoughts which were basically…
4794th ranked -
Lifelock
LifeLock identity protection and still not covered but no known contact to reach for protection
4794th ranked -
Stop with your blocking people out of their own accounts you dam evil demons!
Pretending to 'make sure it's you' with your dam evil excessive 'security measures' (unconscionable personal information gathering is vile!
4794th ranked -
I don't like logging into AOL and seeing someone flipping me off. Not cool.
Maybe fliter your news stories?
4794th ranked
- Don't see your idea?