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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12030 results found
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Change mobile format for iphone
I hate the current mobile format. Difficult to read news without multiple steps. Top bar too small to click on with adult fingers. Prefer old mail format as well. I have been a n aol user for about 28 years. Hate to change but it is way to fussy to continue. Please give an option to use old formats. Contact me if ypu need a beta user
1288th ranked -
Go back to your old formate. Your new formate is awful. To find anything I have to go to Firefox or google
Go back to old formate. Your new formate is awful. To find anything I have to go to Firefox or google.
1288th ranked -
I'm a Paying Customer for Decades...Why Am I Subjected to Never-ending Ads
Inane ads in every square inch. Why am I subjected to that as a paying customer for decades? AOL has turned into an ad delivery medium without any real content. Time to look for another ISP.
1288th ranked -
HAHAHA! **** your censorship # 314
HAHAHA! **** your censorship # 314
1288th ranked -
I don't want your stupid NEW MAIL!!!!
Quit lying about an option in the Settings to go back to Classic Mail
1288th ranked -
AOL sign on news screen improvement
Nov. 18th AOL news stories on sign on screen, not one mention of the week long FOX patriot awards show in Hollywood Fla. It was an amazing show, veterans and 1st responders honored, veterans mortgages paid off, nothing political at all, it was all, it was all about the patriots. AOL decided this was NOT news worthy but the price of vacuums and gifts for dad was. 56 news stories and AOL fails to report on the patriot awards, if it was the Oscars, CMA or other award shows that are very political AOL would have 4 different stories about…
1288th ranked -
make the AOL game-Classic Solitaire card game wider or bigger
the AOL games square is smaller than what it was before because it used to be bigger and then during when I'd be playing Classic Solitaire cards on AOL's games website well there'd be video ads inbetween while I'd be playing a card game of Classic Solitaire how come ya can't make the screen bigger or what's all going on with it.
1288th ranked -
News feed content
Your news feed often contains articles of interest and usefulness. However I tire of every other article (and not an exaggeration) showing a picture of Donald Trump with the latest thing he thinks we care about, or that someone thinks is newsworthy about him. Enough. This happened even before his announcement on 11/15/22. Stop giving him the "air", publicity, and attention he no longer deserves. It has gotten to the point I'm starting to ignore the news feed altogether. There is so much more going on in the world that deserves our attention.
1288th ranked -
proved real customer service to paying customer
Have real customer service for people who have been paying for services for over 20 years. stop treating us as trash
1288th ranked -
easily used spell check on website
Maybe I missed it but the old AOL enabled me to easily check spelling on email messages
1288th ranked -
Report fair balanced, and truthful facts.
Bring your compass back to center. It should be the responsibility of all social media or any influential news organizations to not only report accurate and truthful information but to also allow opinions of others. Our country suffers from this one sided my way or the highway.
1288th ranked -
RETURN ALL OF THAT **** YOU PUT ON REGULAR E-MAIL BACK TO SPAM
RETURN ALL THAT **** BACK TO SPAM
1288th ranked -
"Generate Password Unavailable"
I use Outlook iOS for my mail and in order to do so, AOL must generate a password for me. The password is unstable as i often have to input (and generate) a new one. For the past 5 days, this option is unavailable. This has happened before and i just had to wait. I called the helpline and they do not have an explanation or a reason why this happens and only tell me to wait. Why is this happening and why is it unstable in general. This is quite frustrating. I look forward to your reply and explanation.
1288th ranked -
Spam?
Is this spam?
Dear Aol User,
You have requested to Deactivate your Email Account on the 7th of October, 2022. If you believe this is a Mistake or an Error from your Server,
Kindly Click Here to Cancel Termination to keep your email active otherwise your email will be Deactivated.
Service Mail Support
Aol Team.1288th ranked -
comment section
Why do the comment section disappear all of a sudden? Don't shut off comments on anything. Let people OPENLY DISCUSS topics.
1288th ranked -
Where is my list of favorites???? I want it back!!!!
I want my favorites list back!!!!
1288th ranked -
Get away from the "Woke" idea....please print facts,not any woke ideas... thanks
How about AOL quit posting Woke agendas...we all know what your doing.....I been a loyal aol user for over 25 yrs, but am looking hard at a new mail system...
1288th ranked -
censorship rules
I DEMAND TO KNOW WHY THIS POST NEEDS TO BE REVIEWD>
The FED is poised to raise interest rates another 0.75 percent so of course mortgages are going to go up. So people won't be able to afford a loan at the current house prices. So in the next year house prices will drop for those people who need to sell. Builders may be able to weather the storm, but they didn;t in the 2008 housing crash. I expect another housing crash this december.
1288th ranked -
Political stories
Please don't let viewers comment on political stories, it gets too ugly.
1288th ranked -
Quit being so left leaning in your reporting.
Quit being so left leaning in your media reporting. We are officially in a recession yet nothing about it on your front page because it reflects badly on Biden. The 24hr/day Trump bashing continues and it's getting old. I too have been with AOL for 30+ years and am looking for a more moderate centered news outlet.
1735th ranked
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