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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12621 results found
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The news coverage about the ICE shooting in Minnesota today was inadequate.
The nurse in Minnesota was shot at least 10 times by two agents while he was on the ground and carrying a camera, not a gun. Videos clearly show he was no danger to anybody. Yet, surrounded by agents, and on the ground he was murdered, shot at least 10 times by two agents. It was an obvious murder, despite what Homeland Security. said. Yet your coverage states "The deItails surrounding the shooting weren’t immediately clear." But an objective look at the video leaves no doubt.about what happened.
5018th ranked -
I see a big problem with your two step verification !!!
I was trying to reset my password but was prevented by your two step verifaction because I have a new mobile number that I need to update .. but I was stuck with old mobile number in my two step verification.
553rd ranked -
I am not able to make an attachment to my email. I called support and they think maybe a bug on website. Please help!
I am not able to make an attachment to my email. I called support and they think maybe a bug on website. Please help!
5018th ranked -
Horrible customer service
I was told that AOL would correct the comments sections on news feed. They have NOT. They do not allow me to comment on ANY news story. But at the top of the articles on the right hand side, I can see there are any number of comments already made - why can't I access them and reply to them or post a comment of my own? AOL has gone so far downhill that I am - after 26 yrs ready to kick them to the curb.
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1355th ranked
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AOL Desktop won't lunch. after troubleshooting issue persist.
ADG won't lunch tried to uninstall and reinstall issue persist
tried to install beta ADG but still the same issuecase number: 30516053
5018th ranked -
less CNN more Fox News
unless you are left leaning why so much CNN BS ?
5018th ranked -
Cut out the SPAM emails before they get to our inboxes ...
Most of them are so obvious that you can't miss them ... Unless you guys are getting kick-backs to send them anyway. And what about the " Unknownsender@Unknowndomain " ??? . You're software won't even let us block them in Spam Controls. And now we're getting the Unknownsender@unknowndomain with our email address attached to the end of it to bypass whatever poor controls that you do have. Maybe one of you lawyers out there could slap AOL / Yahoo with a Class-Action lawsuit to get their attention.
5018th ranked -
Stop being stupid liberals - if I hadn't been an AOL member for decades I would go to another email
How about some balance here? Enough with all the liberal ****
5018th ranked -
GET RID OF THAT HIDEOUS *****-COLOR YELLOW BAR NOW!
Whomever is in charge of your "rebranding" is an abysmal idiot! Who are you rebranding AOL for? Your current long time customers DO NOT NEED THAT HIDEOUS DISTRACTING *****-COLORED BAR AT THE TOP OF THE PAGE! We already know that we are using AOL, we don't need you to so obnoxiously point it out! You can keep finding ways to make AOL more and more obnoxious and unbearable or GIVE CONSIDERATION TO YOUR EXISTING CUSTOMERS. GET RID OF IT NOW!
418th ranked -
Recovery for old cs sub accounts & Feedback to have an email contact instead of a forum.
First-the old cs sub account is idle for decades & was originally setup so the master account can access and control the login info, but it has changed and each sub-account, using the same sub email as recovery email. This create problems as there is no info to verify or recovery those account. AOL/CS/ Yahoo should change the policy so that the master account should be used as the recovery email and access to those emails, otherwise they are sitting wasted and idle for decades because no legitimate recovery info was every setup.
Second- it would be great if the…
5018th ranked -
Extremely disappointed with the newest update. The IN BOX
When moving a message from the In Box to a Folder the message should stay at it was previously the update. It must show the name of the recipient not the sender. It is extremely important for us that use the computer to work and must identify the clients' names when it is file (not see my name, the sender)
5018th ranked -
No more Two-Step waste my time authentication!!!
As an AOL customer since almost before AOL came into being I resent the waste of time I must endure to access my email thru this two-step authentication process. What does it actually accomplish!!??
How do I get rid of it?!?
What the **** is UserVoice??553rd ranked -
Photographs and videos in all news sections except Main stopped showing up on my phone only the news articles show. This problem 1 year old
Get videos and photographs to start coming up on phone in Entertainment, Sports, Finance, Lifestyle, Politics, and News sections in lieu of only news articles. Stop having technical support telephone operators from cutting you off during phone call like four prior operators did forcing call-back five times. Fix AOL telephone recording to receive requested input of first three letters of your e-mail address in lieu of it not working forcing to tell human instead.
5018th ranked -
From time to time the move option is missing from my email aol app
From time to time the move option is missing from my email aol app
5018th ranked -
One hasn't had the ability to read replies on one's comments in many months & you should fix it or remove the function & apologize to users.
One hasn't had the ability to read replies on one's comments in many months & you should fix the problem or remove the function - then apologize to users.
5018th ranked -
More experienced techs
Unable to access email
2829th ranked -
Agree
I made a comment on the NH Bishop discussion of Ms Good's passing. It was rejected. I agree with this decision because it was insensitive. Sorry.
5018th ranked -
make email acccidentially marked as Spam easier to correct back to new mail/inbox without losing those emails
accidentially marked an important email address as Spam and was unable to successfully unmark it as Spam even after seeking tech support
5018th ranked -
WILL WE EVER
HAVE A WORKING, USERFRIENDLY AOL AGAIN ??? - BR ABLE TO LOG IN WITH OUT 99% FAILURE RATE - NOTBEING FORCED TO USE 2 STEP VERIFICATION, THAT IS NOT NEEDED OR WANTED ! - ABILITY TO GET TRUTHFUL ANSWERS ABOUT AOL BEING DOWN, WITHOUT THEM TRYING TO SELL YOUR WORTHLESS PAID TECH SUPPORT, THAT IS A TOTAL JOKE !!! -STOP DENYING THAT AOL IS UP + WORKING, WHEN THOUSANDS ARE FACING OUTAGES- STOP CHANGEING USER RECOVERY OPTIONS TO ONES THAT ARE UNAVAILABLE + NEVER USED BY THEM - I CAN LIST MORE, BUT AOL DOES NOT CARE ABOUT LONGTIME USERS…
5018th ranked
- Don't see your idea?