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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11908 results found
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I am logged in but cannot post comments
AOL Mail shows I'm logged in. The top of the news stories say I'm logged in. But when I got to comments, it says to log in at the top of the comments. I can see that other people are commenting, but I can't comment. This has happened before, like whoever is in charge of the comments section is screwing with users, but only some users. Knock it off or fix things. And stop "fixing" things that aren't broken, because when you do that, you only make things worse, aol.
346th ranked -
Not a good idea to turn off being able to vote up or down whether I agree or disagree with the commentary.
Tried to disagree, thumbs down, would not allow me, not once, not twice, but three separate comments. Shame on AOL, soon no comments like CNN.
4763rd ranked -
Responding to issues/concerns
While I know that ya'll have no idea about customer service and responding to concerns...I'll put this out there (unless, I know)..I had been in AOL jail for about a year..then about 3 weeks ago was released and commented (very nicely..learned my lesson..thank you big brother...NOW I'm back in jail for no apparent reason...WHATS UP? AGAIN, I know that NO ONE from AOL reads these comments even tho its says to help improve the "AOL Experience"..HaHa...and then in your header it says.."This forum is not monitored for any support related issues"...Thus a waste of time...but...
4763rd ranked -
How about a fix for the broken email link?
The envelope Icon link is brooken. When I click on the icon I am sent to a page that reads: Page not available
The requested page is not available on Mail.
Learn more
Go to InboxThen I have to click on the box to get to my inbox. Not very efficient or elegant. This needs to be fixed. Thank you
2671st ranked -
GO BACK TO THE OLD WAY!!! YOU GUYS ARE IDIOTS...WE HAVE TO GE EXTRA STEPS WHEN EVERYTHING WAS THERE FOR US. LEAVING YOUR STUPID ***** AFTER
MADE NEW OLD AND BEHIND THE TIMES. HORRIBLE DONE, WITH YOU!!!
4763rd ranked -
How do you expect to be taken seriously when your main 'news' source's are cnn, usa today and the today show? whats next? wikinews?
try real news source's wikinews is not working
2671st ranked -
Stop posting mini videos under "news" stories of snakes and alligators and actually everything.
Just stop please with gross, distracting mini videos of reptiles, pets and actually anything else...that small video clip box is annoying
4763rd ranked -
What’s wood
Beep beep beep
11648th ranked -
put it BACK the way it was! this new & IMPROVED is anything BUT better!!!!!!!!
Give the option t return to the OLD FORMAT. this one SUCKS! The messages show as READ if you just pass over them with the mouse, you have to ENLARGE the message every freaking time... NOT USER FRIENDLY!
4763rd ranked -
I pay $24 each month to use this service. Why do I have to be bothered with ads on my email? I could use a free service and not pay for ad
Stop posting ads on e-mails that are being paid for.
4763rd ranked -
Fix email
Change is not always bad. But the new email format is plain awful. I just found out another mess. I read my email and it goes to "old mail" like before but I can go there and "Keep as New". Now I want to go to NYTimes Or some other place, hit my Back Button and I have the previous email screen "Oh,nuts" and delete the window (dumb idea there, folks, why can't I just back out of AOL mail into a new search box????)
But wait there's more: After I leave AOL mail, when I come back the previous…4763rd ranked -
Biden selling his office.
How about running a story about Joe Biden using email alias's, off shore bank accounts and shell companies with his son Hunter, so he could sell his office's influence to our enemies?
4763rd ranked -
LET THE PEOPLE KNOW HOW FOOLISH OUR CURRENT PRESIDENT IS.
WE REALLY HAVE A FOOLISH PRESIDENT IN THE WHITE HOUSE. I CANNOT BELIEVE I VOTED FOR HIM. WOW
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4763rd ranked
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The new AOL Mail is terrible. What a pain **********! If it "ain't broke," don't fix it. I may have to start using GMAIL exclusively.
The new AOL Mail is terrible. What a pain **********! If it "ain't broke," don't fix it. I may have to start using GMAIL exclusively.
2671st ranked -
stop deleting my random emails!
My account has been deleting emails from my axxount and they are not in new mail, old mail, or recentlu deleted emAILS. tHIS IS VERY HARMFUL WHEN i GET A BILL DELETED!!
2671st ranked -
End the comment on political news articles
End the comment on political news articles. They are getting violent and nasty. There is so much conspiracy theory and hate in those threads that they need to be ended. The trolls and bots are taking over posting conspiracy theories as real and attacking those that tell the truth. The hate and violent speech is getting much worse. The conspiracy theorists complain that you don't allow their posts....which is right, and they even attack AOL, but they come right back and post their hate and lies again. It would be a much more peaceful site without allowing them a venue…
2671st ranked -
This new front page format is dysfunctional. Otherwise I'll be forced to leave, after close to 30 years.
This new front page format is dysfunctional.Please put it back to it's original format. I can't even pause the headlines. Otherwise I'll leave, after close to 30 years.
2671st ranked -
You need to allow people to block spam domains
Spammers change their "from" info daily, or, use changing sub-directories or sub-domains that change to protect their root or main domain/url, making their spam unblockable. AOL used to allow users to block an entire domain. You need to reinstate this ability to block spammers, and then blacklist the main domain name across the AOL platform, as well as informing the url's registrar and/or hosting provider.
614th ranked -
Automatically marking a new email as read before I open it-MUST STOP this!
After reading a new email, I close it and hit delete. The AUTOMATICALLY it unchecks my next new email as read! This is WRONG! I haven't read the email so why does the little blue dot go away and it is then considered READ! I DIDN'T OPEN IT! I am very concerned that it will automatically do this for an email I specifically haven't opened yet and I will lose the email into the multitude of read emails. I am very close to making gmail my primary email after being with aol since it's beginning many years ago if the…
4763rd ranked
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