AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11776 results found
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Better help with the AOL Games.
I tried to play "Gin Rummy" and it would not take my password. I spoke with Raoul and he was NO help whatsoever. In fact, he was rude. If these games are AOL free games, why shouldn't a person get help instead of abuse. I need to get a new password, so where do I go? Very disappointed in this AOL employee. I am paying $40 dollars a month for service and getting none.
4642nd ranked -
4642nd ranked
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Stop demanding a text code everytime I try to log in.
When you do this, you cost me text minutes, which I have to pay for,
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Allow your customers to receive the Ad's they want to see. I'm 60 years Old and don't need to see Dating App Ad's or Asian Ad's or sexual Ad
Allow users to accept or decline Ad's. I'm 60 years old and don't need or want to see Dating Ad's, Asian dating Ad's or sexual Ad's. It's very offensive for me. I've been a member / user since your inception in 1993. These Ad's are paid for which i understand but, we as users shouldn't have to be inundated with these Ad's. Again being 60 i don't need this stuff.
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why does AOL reject any and all comments it deems conservative before they are finished being written??????
How about allowing a few conservative comments on your news articles?
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No Internet Connection
Please fix this error message. This program (AOL) tells me I have no internet connection when EVERY device I have is still running - including the device that I am accessing aol from (Surface Pro) where windows shows me that I am still connected to the internet. This delay happens way too much and is annoying when you are trying to get work done. Please Please fix it.
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Put on "real" news stories. Fox and people are NOT real news!!!!
Want real news, not these TRASH companies like Fox and People!!!!!!!
4642nd ranked -
get that **** car commerical blocking my news
I AM not paying for what is supposed to be FREE- has been for YEARS and should still be- you now have an actual movie car commerical blocking me and won't allow me to read the news -- You stink Yahoo.
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You have to stop these ads from popping up at the top of AOL, Or is will be switching services. This is ridiculous
Stop having ads that take over the top of AOL so you can't see anything else!
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The new BIG ADD at the top the home screen page needs to go. Very annoying. Place it somewhere else
The new BIG ADD at the top the home screen page needs to go. Very annoying. Place it somewhere else
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Contacts Missing
My contact list has disappeared from my account. I have years of colleagues, family and friends I can no longer contact. Message says NO CONTACTS AVAILABLE. When I try to restore contacts, another message says, RESTORE NOT WORKING. TRY AGAIN LATER. Have called tech support twice in 3 days and had no solution.
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Remove ads covering news articles!
Ads pop up when trying to read news articles. Cannot delete them, cannot read articles. I pay for no ads. Frustrating.
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2623rd ranked
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So in order to again try to push us to PAY for aol- you are covering the screen with CAR ADS so we can't read the news articles
I can't read the news at all because of the full screen active ads for CARS-- this is just a way for you to make us pay for aol and i resent all the years we've never had problems until YAHOO bought it- Sick of the stunts they're pulling. Give me back the old aol that was Free and easy
1239th ranked -
1239th ranked
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Be better at every single conceivable thing.
Just today:
GARGANTUAN AD suddenly appearing at the top of my home page. I will now go out of my way to NEVER EVER have interest in that product. Happy? I don't care if you're selling the antidote to the poison I just ingested, Obnoxious advertising DOES NOT WORK. LEARN.
Only 8 stories on the home feed? And 2 of them are about movie bloopers? Did you guys hit your heads?
New color theme is atrocious. You've got to be kidding.
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Yellow/Black Theme LOL SO BAD
Who convinced you to swap the soothing blues and trusty whites for the hard, safety/hazmat, alert colors of mustard yellow and black?? LOL
I'm not kidding when I say that is possibly the worst idea you've had since the 90's.
Can you tell me the appeal of green lighting such bad ideas?
Oh, and a 5 year comment ban without explanation is too much.
Just be better overall. It's not hard.4642nd ranked -
Get that gd GIGANTIC banner off of my Home Screen you greedos! Have a modicum of integrity if you can.
Get that gd GIGANTIC banner off of my Home Screen you greedos! Have a modicum of integrity if you can.
Also, the yellow/black theme is horrible. Blue and white was 10 times better. What a bad idea.
1695th ranked -
Stop the large ad at the very top of the homepage
Every time you decide to put the large ad on the top of the homepage it shifts the whole page down. Then I click on an article in the news feed and come back to the homepage to find more stories and the page reloads to put the ad on top just as I am trying to click on another story. It is maddening. Stop putting ads on the top! It's bad enough that you have moving ads on the sides to distract as I read, I don't need this **** dropping the page down.
1239th ranked -
So now you are blasting us with full page ads of cars etc and not allowing aol news to be displayed as before- sucks
I'm reading my mail and usually switch to the news- but I can't now because AOL is over-riding my page with full page car ads (tomorrow may be something else) Longtime aol have longtime aol contacts and now yahoo (the new owners) want us to PAY for ad free and also pay to fix the problems they porposely make up but it would be almost impossible for longtime aol members to be able to contact all the past contacts they've made over the years- this should be illegal. The forcing and fixing that yahoo is doing to try to MAKE…
1239th ranked
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