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11805 results found

  1. We are so sorry! We are having technical issues. Please try again later. - just trying to update cc info -Thanks AOL for a POS!!!

    Why does nothing work on AOL and when it does it takes 3 times longer than any other web site. FYI, latest Dell computer and kick *** WiFi, This is 100% AOL defiencies

    4656th ranked

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  2. 4656th ranked

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  3. Block Sender

    Reinstate "Block Sender" option. I was blocking senders in my Spam box, and I think it was helping. Then you eliminated that option. Since then, I've noticed less email in my Spam box, but more getting through to my inbox. (Unsubscribing isn't effective, and it's time consuming.)

    1696th ranked

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  4. Return to the way it was in 2001

    I have been a paying member since 2001. This AOL is vastly inferior garbage compared to then. I have lost the ability to access one of my 4 screen names and I NEED it. Your customer service is useless. You have taken away the ability to filter out junk emails. Taken away personal profiles. Taken instant messaging. Go back to the way it was in 2001 and return all of this. Your "improvements" are why a lot of people I know are surprised when I tell them I have AOL because they think you are out of business. You ARE…

    2624th ranked

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  5. 380th ranked

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  6. Stop the bots - malicious connection

    EVERY time I open AOL mail my firewall blocks a suspicious connection. Since everything else works fine, I can open my emails and send them, I can only assume there is a tagalong on your connection. I do not get this notice with any (and I repeat ANY) of my other connections. Please clean up your connections.

    4656th ranked

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  7. changing name on account

    I am in the process of trying to change the name on my account. The account is in my husband's name but I am on the account also. He passed away 6 weeks ago and it is absolutely ridiculous everything you want me to go through. You want a death certificate, 1st and last page of his will, names of executors, picture of me with an ID. We have been paying premium membership for 40 years and believe we have earned some leeway for this, especially when I could close it completely and go to gmail or yahoo for free.…

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  8. list the scams reported

    list the scams reported to you so that people can see what they are and not fall for them.

    2624th ranked

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  9. Get rid of the yellow and go back to blue, Please!

    For years the app icon and the homepage logo was a pleasing shade of blue. Why did you change it to ugly yellow and black. It looks like a Caution traffic sign.

    502nd ranked

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  10. sort emails by email address

    Bring back the ability to sort our emails by email name. Microsoft Outlook can do this function. AOL is better than they are!

    1696th ranked

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    1 comment  ·  Editorial  ·  Admin →
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  11. Email sorting ability returned to our AOL Email Browser.

    Bring back the ability to sort through our emails. My email box can have over 1200 in a day. This way, I can delete my emails faster and Unsubscribe them grouped together in less time! This ability would be more productive and convenient!

    1696th ranked

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  12. 2 Factor Authentification

    While trying to login on my AOL account i am being forced to complete a 2 Step Verification process with the message "Is it really you" even though i have disabled that setting
    I have 2 compuserve account but it only happens on this one

    1696th ranked

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  13. 2624th ranked

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  14. My aol data has been exposed on dark web multiple times. want to change my usename

    option to change user name because of id theft and multiple data breaches. I saw multiple logins to aol account from equipment that is not mine.

    4656th ranked

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  15. Remove/block Fox news

    Remove/block Fox News - propaganda news central

    929th ranked

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  16. Make sure Musk is as far removed as he can be!

    Make sure Musk is as far removed as he can be!

    1244th ranked

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  17. Make sure Musk is as far removed as he can be!

    Make sure Musk is as far removed as he can be!

    4656th ranked

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  18. fix e-mail

    cannot sign in to mail acct, Get a new code & all it says is cannot sign you in at this time Try again later. This has been going on for 2 days. Called for help & tech gave me a phone # to called because he couldn't help. THAT USLESS CALL COST ME $55.00 I'm thinking about calling me bank & saying that.s a bogus withdrawal That problem is for my husbands aol e-mail acct cannot get to it. He useds my e-mail acct to post this. He lost important e-mails

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  19. Unable to clear recent activity on my IOS device when signing onto AOL mail and checking recent activity

    I use the AOL private WiFi on my current device and cannot clear recent activity on my device at all. I can clear web browser history on my device, I can clear cache on my IOS device but cannot clear aol mail recent activity even with private WiFi active.

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  20. Get rid of ads that are scams. I received one for "drive storage" which looked like they were imitating Apple and wanting me to download.

    You provide a small window for me to state my complaint about receiving scam emails which act like an imitation of Apple. In other words, I received an ad asking me to download in order to get more drive storage. The cloud logo looks like an Apple logo, which it is not. This needs to stop. AOL is accepting ads which are scamming people.

    2624th ranked

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