Skip to content

AOL.com


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12722 results found

  1. AOL Desktop Gold

    AOL Desktop Gold is not opening it will show the AOL Icon but it won't open at all

    All the troubleshooting steps are provided already but it's still not working.

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Why are all my comments being rejected on the newsfeed??.

    I'm a long time AOL customer since 1999 and now AOL GOLD customer and like to read the daily newsfeed. I sometimes like to comment. But, in the last few months, ALL my comments are REJECTED FOR VIOLATING COMMUNITY STANDS." WHY?? I have filed appeals saying I didn't feel I this was true, my appeals are NOT reversed. If you look at my past comments, you will see there was nothing wrong with them. My last comment that I tried to post was why I like my local grocery store, which was immediately rejected! I'm so frustrated, I just want…

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Why pay for AOL and get ads? Time to quit?

    Remove ads from paid subscriptions.

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. This feedback forum is useless. AOL does nothing to fix the problems AOL creates.

    Does anyone at AOL even read this feedback? It doesn't seem so. The comments section on news articles is getting worse and worse. It's like AOL's programmers for the comments' forum don't have a clue as to what they are doing. It was working fairly well before AOL started using a pop-up for comments instead of just taking users directly to the comment in the CORRECT article when a user clicks on a comment in their profile or a notification that someone liked or commented on the user's comment. Now, the user SOMETIMES gets a pop-up window with comments from…

    197th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Have an appeal process for rejected comments.

    I called Donald Trump an imbecile. He is a public figure and degrading remarks about him should not be against standards.

    2857th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Editorial  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Fire all your liberal censors and hire adults..

    Hire adults and stop all this childish nonsense

    1378th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Editorial  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Editorial  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I understand not allowing some posters to comment when they use horrible emoji's are make lewd comments but those could be addressed by AI i

    Get rid of the trash who comment on AOL by using a nonbiased AI program if you can find one that isn't controlled by the left wing.

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. THE NEW E-MAIL FORMAT SUCKS!!! BRING BACK THE OLD AOL!! GRRRR

    WHY? WHY? WHY????? PLEASE GO BACK TO THE OLD FORMAT, THIS NEW ONE SUCKS BIG TIME! VERY UNHAPPY W/IT!!!

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. "TOP 25 LIES BY TRUMP"??? REALLY? AOL IS PATHETIC

    "TOP 25 LIES BY TRUMP"??? REALLY? AOL IS PATHETIC

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I am experiencing trouble opening my aol

    When I try to log in, after six digit verification. the browser spins and does not open emails.. I have tried uninstallng AOL and turning off cell phone. NOTE: This issue is only on my Android and not my PC.

    2857th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. adds are making aol unusable. I know you need to make money, but after 29 years with the same user name, im looking elsewhere.

    downsize ads so our devises won't slow to a crawl. I got a new laptop, but aol mail is slowing everything to a crawl. I have a couple of gmail accounts, but actually prefer aol......until now.

    1846th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. AOL Desktop Gold

    My Favorites are not fully loading.

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. aol did not perform to stop malware problems and notices about errors found and did not protect the system as promised

    when offering a product to fix or prevent virus activity from occurring and the subscriber believes he is being protected from such AFTER signing up for that protection and is notified every 30 seconds that they are at RISK of malware and viruses and prompted to scan to get protection!! BAFFLING TO AN OLD GUY.

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Stop, AOL

    What on earth has possessed you to do a story on Luigi whatever his last name is on Christmas Day, with a Santa hat on, musing what he will be eating for Christmas.
    This is beyond poor taste.
    You need to take it down.
    Are you even aware of the demographic of people who "support" AOL?
    this may be the time that I drop AOL.
    You need to --in your daily news feed -- print an apology for this abomination.

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. mail code

    Here is the deal AOL you lock us out with Win 11 after downloading saying you don't recognize our account and we've been with you through the stone age, and then you have to get another code, and if you shut down your computer you lose your email and have to get another code and on, and on and on COSTLY our phone services or text CHARGE EACH TIME. Plus, what good is VERIFING your email it should stay in, it doesn't and again with the code. SOMETHING HAS TO BE DONE. Once you get a CODE for the thousands…

    2857th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The AOL news app is terrible. Often the articles don't even load when you click on them. The ads cover up the text.

    Often the articles don't even load on the app. The slightest variance from vertical scrolling and you're Sent to the next article. The ads block parts of the text. Just awful

    5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 5072nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. AOL news is not showing up

    News and article is not showing up under news page

    1046th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL.com

Categories