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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

10642 results found

  1. 4162nd ranked

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  2. 4162nd ranked

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  3. 4162nd ranked

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  4. 4162nd ranked

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  5. 4162nd ranked

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  6. News feed

    All your news feed consist of negative postings and quite frankly it's amateurish. Try to bring it up to at least high school level. It's really garbage.

    4162nd ranked

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    0 comments  ·  News  ·  Admin →
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  7. The new version is TERRIBLE & doesn't sync with the app

    GO BACK TO THE OLD VERSION or, at the least, offer more customization and the SAME options as the old one!

    WHY DID YOU REMOVE INSERTING PHOTOS in the web version? (oddly, you left it in the new Android app) Why doesn't the new app have font formatting?!

    Why don't the app and web version work together?? They have TOTALLY different formats, styles, looks, options, and THEY DON'T SYNC!

    2322nd ranked

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  8. Two important features are sorely missed in the new version of AOL, bring them back pls.

    I sorely miss the ability to open a second email while in the inbox. I often need to check back in a previous email which we could do before - we were able to "open as a separate" window. That was very convenient, used it all the time

    Second feature that is lacking that was important was being able to insert a photo between text vs. only attaching at the end. If one is sending multiple photos, one could explain each one but not they are all lumped together in attach.

    Please bring those 2 features BACK TO AOL. Thank…

    4162nd ranked

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  9. 4162nd ranked

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  10. I am logged in but cannot post comments

    AOL Mail shows I'm logged in. The top of the news stories say I'm logged in. But when I got to comments, it says to log in at the top of the comments. I can see that other people are commenting, but I can't comment. This has happened before, like whoever is in charge of the comments section is screwing with users, but only some users. Knock it off or fix things. And stop "fixing" things that aren't broken, because when you do that, you only make things worse, aol.

    800th ranked

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    8 comments  ·  News  ·  Admin →
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  11. Not a good idea to turn off being able to vote up or down whether I agree or disagree with the commentary.

    Tried to disagree, thumbs down, would not allow me, not once, not twice, but three separate comments. Shame on AOL, soon no comments like CNN.

    4162nd ranked

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  12. Responding to issues/concerns

    While I know that ya'll have no idea about customer service and responding to concerns...I'll put this out there (unless, I know)..I had been in AOL jail for about a year..then about 3 weeks ago was released and commented (very nicely..learned my lesson..thank you big brother...NOW I'm back in jail for no apparent reason...WHATS UP? AGAIN, I know that NO ONE from AOL reads these comments even tho its says to help improve the "AOL Experience"..HaHa...and then in your header it says.."This forum is not monitored for any support related issues"...Thus a waste of time...but...

    4162nd ranked

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    0 comments  ·  Editorial  ·  Admin →
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  13. How about a fix for the broken email link?

    The envelope Icon link is brooken. When I click on the icon I am sent to a page that reads: Page not available
    The requested page is not available on Mail.
    Learn more
    Go to Inbox

    Then I have to click on the box to get to my inbox. Not very efficient or elegant. This needs to be fixed. Thank you

    2322nd ranked

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  14. 4162nd ranked

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    1 comment  ·  Editorial  ·  Admin →
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  15. 2322nd ranked

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    1 comment  ·  News  ·  Admin →
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  16. Stop posting mini videos under "news" stories of snakes and alligators and actually everything.

    Just stop please with gross, distracting mini videos of reptiles, pets and actually anything else...that small video clip box is annoying

    4162nd ranked

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  17. What’s wood

    Beep beep beep

    10400th ranked

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    1 comment  ·  News  ·  Admin →
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  18. put it BACK the way it was! this new & IMPROVED is anything BUT better!!!!!!!!

    Give the option t return to the OLD FORMAT. this one SUCKS! The messages show as READ if you just pass over them with the mouse, you have to ENLARGE the message every freaking time... NOT USER FRIENDLY!

    4162nd ranked

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  19. 4162nd ranked

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    0 comments  ·  Editorial  ·  Admin →
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  20. Fix email

    Change is not always bad. But the new email format is plain awful. I just found out another mess. I read my email and it goes to "old mail" like before but I can go there and "Keep as New". Now I want to go to NYTimes Or some other place, hit my Back Button and I have the previous email screen "Oh,nuts" and delete the window (dumb idea there, folks, why can't I just back out of AOL mail into a new search box????)
    But wait there's more: After I leave AOL mail, when I come back the previous…

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