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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12767 results found

  1. I am sick and tired of the garbage on the news feed. Is there a way to customize this? I used to be given stories from actual sources

    Allow me to choose and customize the sources for my news feed. I am sick of the garbage from Parade and People magazine. I used to get stories from the LA Times and the Miami Herald, and now 58 out of 59 stories are pure **** and ads. Shape up already. Let your customers have an option

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  2. Setting up ads within emails is just wrong. It's like a booby-trap waiting for the user to click on accidentally.

    Don't do it. Placing ads within emails is absolutely the wrong thing to do to your clients. They are like booby-traps waiting for the user to click on accidentally. A little immoral.

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  3. Mailbox Subfolder Issue

    Subfolder do not match between AOL and Mail apps and mail.aol.com.

    The issue happen whenever I create or rename a folder as subfolder under folder category.

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  4. I want to turn off the two step verification and the tch support guy ()who barely speaks English) told me there is a "manage" section whePL

    The tech guys (who barely speaks English) told me there is a place to manage that - no, there is not. Where? I'm so frustrated - I cleaned my cashe and now I have to go through this ridiculous log in **** EVERY time. Help me!

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  5. The news feed on aol.com shows thepicture on the left but the text is blank on the right.

    About a few weeks ago I noticed that the news feed on the AOL.com homepage wasn't working. I see the pictures but the text is missing. The news feed does cycle through the stories and I can go forward and back to display the various news items but the text for all the items is missing. Is there a setting for this?

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  6. I am legally blind and lately it is getting harder and harder to get in to see my mail. You list several ways to send code I can't see .

    I am legally blind! Your recent changes have made getting in to see my mail difficult. You show several phone numbers for a code I can't see. You refer to a gmail address I don't very often. I use AOL, I do all my mail on AOL. I know there are security issues but can't there be a simpler way to sign in and see my mail. Craig

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  7. You could improve AOL by returning to original system format

    Your present format is DIFFICULT TO MANAGE, DIFFICULT TO SAVE MESSAGES (sometimes impossible), DIFFICULT TO READ, DIFFICULT TO IMPOSSIBLE TO TRANSFER TO MY CELL PHONE and your, so-called "HELP" phone number is a JOKE. As i have stated before, you HAD a viable and user friendly system in place (I speak of the ORIGINAL AOL FORMAT). In short, it worked! Now it does not. Thus, I believe you have gone INSANE.

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  8. I have an idea - stop harassing me on every comment. I'm not cursing, making sexual comments.

    I'm sick and tired of being "dinged" for every comment I make. At 71 years of age, I can well monitor my own words and I don't require anyone's review. This is harassment and I expect it to stop. My comment on Amal Clooney's short dress is nowhere near being offensive - so stop this ********.

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  9. Unsupported characters

    It is crazzzzzzyyyyyyyyyyyyy to not support apostrophes and hyphens in names and deem them as "special characters" in 2026. Why is my name displaying as O'Hare.

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  10. I cannot access my benefits page.

    I have a subscription to this very same aol email account and representatives confirms it, but no matter how much I've tried, I cannot seem to access mybenefits.aol.com, or even the benefits link email my previous rep had sent.

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  11. 5086th ranked

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    0 comments  ·  Editorial  ·  Admin →
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  12. I read a message in my e-mail and it DISAPPEARS. Why?

    I read a message in my e-mail and it DISAPPEARS. Why?

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  13. Have been having problems with the news page when I open my account - page is blank. Please have this fixed since I do enjoy reading them.

    Have the page so I can read the news each time that I log into they aol page. I find this page to be quite informative and want it returned. Thank you.

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  14. Stop changing my weather to Quincy WA!

    Why do you keep changing my location to Quincy Wa? I live on the east coast, not the west coast and I cannot make it stay with my real location.

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  15. 5086th ranked

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  16. Try being ProAmerica for once.

    Stop engaging in fake, sensational news and get back to real journalism.

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  17. People still use AOL?

    People still use AOL? AOL is from the year 2000!

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  18. I can't send emails or receive them from altusrm.com

    I can't send emails or receive them from altusrm.com

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  19. Cannot receive emails

    My account can send emails but cannot receive any after a recent password change. Anyone else facing this issue?? How to resolve??

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  20. Restore comments section in the news feeds.

    Restore the comments section in the news feeds.

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