AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12282 results found
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4886th ranked
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passkey password requirement on Mac is annoying
When signing into AOL using Passkeys on my Mac, I am prompted to enter my full Mac password instead of using Touch ID. This reduces the convenience and feels redundant, especially when the same Passkey login on iPhone/iPad uses Face ID or Touch ID smoothly.
Please consider updating AOL’s passkey implementation to fully support biometric-only authentication where supported by the OS. This would align AOL with best-in-class login experiences.4886th ranked -
Turn off multiple accounts on sign-in
Since you will not accept direct emails, I am composing this in lieu of not being sure HOW I can send it until I get to that point of sending it. I’ve been ignoring the opening pleas for disabling your Ad blocker, but the current situation of having account names visible upon signing on has push me to the point of addressing these issues.
One, it is not personal….I don’t want to see anyone’s ads. As far as I am concerned they are an annoyance! If “I” want, “I” will search, I don’t need them shoved down my throat every…
4886th ranked -
Remove Ads that claim 11% and 12% interest for CDs
Remove Ads that claim 11% and 12% interest for CDs. This is misinformation!
4886th ranked -
4886th ranked
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fix sign in keep getting start over
fix sign in keep getting start over
4886th ranked -
aol news feed on homepage is now 8 stories
what happened to the stories that you scroll to see what stories you have posted they are now gone? and the stories are only ads
4886th ranked -
aol news feed on homepage is now 8 stories and they are nothing but ads
what happened to the stories that you scroll to see what stories you have posted they are now gone?
4886th ranked -
Having difficulty accessing all apps on the email page (ie new mail, deleted files, spam etc). Refesh continues to run at this time.
Provide immediate feedback when I enter the email options. confirm reciept.
4886th ranked -
Fix your links on the Manage Subscriptions page so we can actually click them - Specifically the change plan link.
Please fix the links on your Manage Subscriptions page. The links on the right hand side of the page under Useful Links are not useful...they don't even work. I have been trying to change my plan, but I can't because it keeps sending me in a loop. Customer service wants me to call, but it would be so much easier and less time-consuming for all of us if you would just fix the links. Thanks
4886th ranked -
Fix the sign in
I keep getting "We can’t sign you in right now. Please try again in a while". This is a regularly reoccurring problem that needs to be addressed by the dream team that created it.
4886th ranked -
Emails seen as read issue
New emails is being tag as read and go straight to old mail instead of new mail and cannot send group or "CC" email to other contacts.
4886th ranked -
WISH YOU CAN GET THE DEMS BACK IN OFFICE ONCE MORE---THAT SHOULD DO IT.
WISH YOU COULD GE THE DEMS BACK IN OFFICE ONE MORE TIME----THAT SHOULD DO IT
12016th ranked -
I should NOT have to PAY to get help resetting my password when I had one of the verifications
I should NOT have to PAY to get help resetting my password when I had one of the verifications
4886th ranked -
4886th ranked
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Why do you have a box to check that says stay verified when you are required to have a verification needed everytime i go to log on? Seems .
Stop requiring a text or email verification code every single time I go to log in my email.
4886th ranked -
Data
When deleting a data mask license, getting an error - we are sorry seems that we have a encountered an error please give us a few moments then try again
4886th ranked -
4886th ranked
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AOL Mail Folders
AOL Mail Folders are not showing in Standard version but it is available in the basic version of AOL
4886th ranked -
Notify your account holders when site and App are down for hours with nothing functioning
If we are not informed we can spend hours going in circles deleting account and app and reinstalling changing passwords with endless security codes to no avail. A nightmare
4886th ranked
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