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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12588 results found

  1. For god's sake hire people who have even the most basic WRITING skills & knowledge.

    Anika Reed, shame on you for being so sloppy, ignorant & even illiterate by writing: "....experiencing WITH food insecurity. You wrote this in the article about Harry & Meghan's Archewell Foundation's support of Our Big Kitchen Los Angeles. Where in god's name did AOL find you illiterates, and why are THEY not evaluating your so-called "writing skills" BEFORE they allow you to embarrass yourself AND embarrass AOL. AOL should be disallowed to publish such trashy articles UNTIL they hire people who, most assuredly, KNOW HOW TO WRITE even in the most basic way. This is an ongoing MAJOR problem with…

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  2. Tell us why 3rd party email is failing all of a sudden? (November 2025)

    Can you at least let us know why? Yesterday, you showed a notice there was an issue with email, now that had disappeared with no information as to why.....

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  3. Get decent customer service!

    I've been a member since the 1980s, and service has only gotten worse. I waited 1 hr 23 min to get s.o. by phone. I also tried chat. I have a $9.99 plan. What a waste of $. There's so much more I could say but I've wasted enough time today.

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  4. Aol quit working on outlook and through gmail can't set back up!

    AOl is not updateing through Outlook or gmail. It wants my password. I create a third party password but it's not working!

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  5. Allow me to choose topics and providers for the news feed on my email page. So much of it is useless fluff and disguised ads.

    Allow me to choose topics and providers for the news feed on my email page. So much of it is useless and there are too many fake news stories about consumer deals from aol or its advertising partners. I don't need "news stories" on diet, exercise, pets, sports, celebrities, or gossip.
    Of the 20 stories appearing in my feed, only four or five are actual news. The rest is either fluff or ads disguised as articles. I'm intelligent. I want intelligent news. This is the reason I rarely look at what is in my feed, let alone actually reading an…

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  6. Deleting Old Emails! I would do it, thus freeing up space, if I could choose in what order to view, i.e. name, date, etc.

    Used to be able to do this, but I won't go through them one by one to delete. If I can click on email address title at the top and have it move to alphabetical like it used to, then I could block delete and free up a lot of space from my thousands and thousands of sitting emails.

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  7. AOL Desktop Gold

    The emails from the draft folder were not showing on AOL Desktop Gold. I did a back-up, reinstalled the app again and now none of the emails are showing, instead it shows purple lines.

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  8. AOL Desktop Gold

    The favorites were not showing in AOL Desktop Gold so I reinstalled the app (I also did a back-up) and now the emails are not showing either, jst purple lines

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  9. Help me get my emails again!

    How can I get my emails???

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  10. Establish adequate language skills standards for employees dealing with the public.

    Ensure that employees dealing with AOL customers calling in for assistance are capable of adequately expressing themselves in English. I admit to wearing a hearing aid, but even my daughter, who has normal hearing, had great difficulty in determining exactly what your customer support person was saying. We both questioned whether or not he understood the situation being described to him.

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  11. GIVING UP

    AGAIN +STILL BEING FORCED TO UES 2 STEP VERIFICATION MULTIPLE TIMES EVERY DAY ON BOTH AOL +YAHOO - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  12. Show fair coverage in the news

    Please show some change by being fair in the News headlines and coverage. As it stands for how long now, nothing but positive stuff when it comes to anything about the Democratic party and nothing but negative when it comes to anything Republican. It is so obvious that I can't take anything seriously. How about letting us bypass the news altogether? Now that is a great idea!

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  13. TOTALLY FRUSTRATING< FUTILE< COMPLETELY UNNESSESSARY

    2 step verification NOT ENABLED - STAY VERIFIED CHECKED - NOT WANTED OR NEEDED - ONGOING AGGRAVATING PROBLEM FOR MONTHS SINCE AOL YAHOO MERGER - WILL be TRANFERRING AFTER 3 DECADES TO MORE USER FRIENDLY PROVIDERS THAT LISTEN TO + CARE ABOUT THEIR USERS

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  14. I am not able to make an attachment to my email. I called support and they think maybe a bug on website. Please help!

    I am not able to make an attachment to my email. I called support and they think maybe a bug on website. Please help!

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  15. Horrible customer service

    I was told that AOL would correct the comments sections on news feed. They have NOT. They do not allow me to comment on ANY news story. But at the top of the articles on the right hand side, I can see there are any number of comments already made - why can't I access them and reply to them or post a comment of my own? AOL has gone so far downhill that I am - after 26 yrs ready to kick them to the curb.

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  16. Mismatched Home Screen Name From Personal Information Name

    I would like to change the name of my Home screen to match the name on my Personal Information Screen. How can I make them the same? I see no options that let me make them the same. My email address is: estimatingconst@aol.com. Please contact me with directions on how to make them the same.

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  17. The website cant be open when clicking on the "Visit site" option on the email. An error prompt says" Yahoo! will be right back. ...."

    The website cant be open when clicking on the "Visit site" option on the email. An error prompt says" Yahoo! will be right back. Thank you for your patience. Our engineers are working quickly to resolve the issue."

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  18. 5014th ranked

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  19. When will you fix Notifications?

    When will Notifications be fixsed so we can navigate directly to our posts and replies from others?

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  20. You need to make appealing comment rejection easier.

    You need to make appealing comment rejection easier. Sometimes, you cannot even select the comment so how can I even appeal?

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